Reviews for Meadville #4169

I live in Ohio and have a vacation home in PA. This store has always, and continues to provide the friendliest, professional customer Service that is all to rare these days. Chris (Design Consultant) did a great job assisting me with a major purchase. Home Depot should be proud of the Employees of this Store.

I presented the employees with a problem that they quickly resolved-kinda:) ... They were professional, patient & funny-can't ask for better! When I left I was happy with my order, employees and H D..

2 larger ticket items (bathroom sink and table saw) purchased within a week from each other, off the shelf, sold as new, in fact both had been resealed from returns - sink was damaged and saw was used!! Someone is not doing their job and reshelving returns that are flawed/used and selling as new!! Very frustrating to make multiple trips for exchanges and refunds - now open every box purchased before we leave the store to be sure item is new

customer service is excellent, store is very clean and easy to find items that you need, prices are great.

Workers are helpful and most are friendly. They go out of their way for veterans and take extra care while you are in the store. However, there seems to be a major communication issue. Deliveries and getting a return phone call have been a nightmare throughout our small apartment renovation. Miscommunication, failure to return calls, kitchen specialist taking the night off when an appointment has been scheduled--without calling us, wrong address entered into the system for delivery - which took 3 visits and several hours to correct, purchased floor model appliances sold to someone else after we had paid, delivery man refusing to carry flooring up the stairs after we had paid for inside delivery to 2nd floor apartment - "I don't do stairs," etc. Did I mention failure to return phone calls?! With that being said, they worked hard to try to make it right...but this took well over an hour of standing and waiting...the 3rd go around! I believe it is more of a corporate, technology, systemic issue than an employee issue. We also have had trouble finding the things we want in stock. Also...the lack of return phone calls!! So important that employees follow through and that the computer system alerts those who need to do the calling! Fix your system, HD! Meadville needs you.

Maggie and Evelyn were very helpful. Maggie took the time to help us in every area of the store we were looking for things. She was very helpful when my husband had questions about different types of glue. She would read the different ones and answer his questions. Evelyn was very helpful at my check out. She asked if I wanted to open a credit card and get $25 off my purchase. I did open one and was very happy with the discount.

Home Depot is making a mockery of the CDC guidelines for mask wearing by nor enforcing the mask requirement as plainly stated at the entrance to the store. Today, 1/24,2021, approximately 1/2 of the customers I witnessed in the store were not properly masked. If the intent is not to enforce the mask requirement than remove the sign at the entrance. I can take my business elsewhere.

Its the best store in meadville

i always fiind what im looking for and if i cant find it there is always someone to help you! Your associate kathy was helpful in giving me my military discount to save me money. The store is always clean when i enter.

Great Service, Great Employees and the store was clean. Employees went out of their way to help me find everything I needed.

The meadville store is always well maintained in all areas, including the restrooms. The staff is consistently helpful and friendly. They are dog friendly and make a point of treating our GSD to pets and attention.

I myself, when I go in a store and need help finding what I want, I have always found this particular store associates, friendly and knowledgeable and that's what I get from them.

The store is always accommodating. I usually always find what I am looking for and the area is well stocked even considering we are in a pandemic.

This was by far the worst customer service experience I've ever experienced. I work customer at another retail store and I would have never let my employees act or be this untrained while taking care of customers. This isn't the cashier's fault it is managements fault. It was clear this cashier was having a difficult time and other associates would answer a question then walk away when she needed someone to walk her through what was happening. The workers had limited knowledge on the credit card, the loyalty card and use of the register. I spent close to $600 at this store and to have this poor of customer is inappropriate. I am very unsatisfied with my experience tonight.

My husband and I are in our fifty's and sometimes we need help being directed to a certain location in the store, help in getting a cart or lifting merchandise. We received all of that plus a friendly and courteous cashier. Thank you for making our shopping experience a breeze!

PUT THE CASH OPTION BACK IN THE SELF CHECKOUT

Even though there is a sign at the main door that customers are required to wear masks, the policy and state requirement is not enforced inside the store. In fact, some employees were not wearing their masks appropriately -- Under your chin doesn't count! I did not feel safe in the store.

Well kept store, clean and well lit. The staff was courteous and friendly.

I enjoy every one keep up the good work

Cashier, Evey, was exceptionally friendly and helpful. Nice to see a cheerful employee anywhere!

Conducted an online search for an item. Provided an SKU# and Internet # to verify the product was actually in the store. I was informed there were three such items only to drive to the store and find out they were out of stock. Not positive how to rectify because when I asked an employee to check, he said there should have been 4 in stock. Update inventory regularly would be a good starting point.

You can ask every employee if they don’t have a answer they will pont in the right Direction

The store was well stocked and very clean. I did have some difficulty with the person that was helping with the base boards that I needed cut. He had me bring the very tall boards over to him where he was to cut them which was difficult for me especially being disabled and I felt like I was imposing on him. Other than that all else was good.

I felt the store was clean an the isles were easy to more around.

All employees helpful and friendly!

This store is indifferent to keeping customers safe during the COVID-19 pandemic. It does NOT enforce mask wearing. I have seen both employees and customers not masked despite a big sign at the entrance declaring that mask wearing is required. When I asked why this was so, I was told the law is that they cannot enforce this rule. No disinfecting of carts, cart handles is going on. I do not appreciate Home Depot's lack of interest in protecting its customers.

The employees are very helpful in finding something that I need. I have found excellent service.

I WAS HAPPY WITH MY SHOPPING EXPERIENCE AT THE HOME DEPOT, #4169, MEADVILLE, PA. THE STORE WAS VERY ORGANIZED AND THE ITEMS WERE EASY TO LOCATE. THE STORE ATTENDANTS WERE VERY HELPFUL AND FRIENDLY. THE STORE WAS CLEAN AND HAD A GREAT LAY-OUT.

Customers in this store are not wearing masks. There were 18 people, that we counted, not wearing masks during our visit on 7/16/20. What does this say about the company's concern for its employees who work hard every day as well as for its customers who are making purchases with hard-earned money?

Unfriendly staff and no assistance to be found or had.