Reviews for Mechanicsville #4624

The power was out in Mechanicsville ... Everyone was shivering in the house... Even the unseen but HEARD MOUSE.... I went and had to buy a space heater. Had a good variety in stock and lots of friendly staff to help,,,, Thanks. MERRY CHRISTMAS !

Ken did a great job with garden/lawn advice

We have always experienced exceptional customer service and product selection.

My first order ever in store the associate was very rude and said he was busy we had to wait 20 minutes for him to take the order. I was not alone had my family and contractor with me. Placed a order for wood panels was told it could take up to 18 days.

Asked Home Depot to replace storm door due to bad weather and replace with door that was bought in 2020.was charged 40.00 for incorrect Measurements and given a price that was $371.00 over cost

Each time I seek assistance form an employee at this location, I am always met with friendly and knowledgeable people.

What a great store! Was greeted by several employees, and had 13 sets of blinds cut that had been previously purchased months ago. Dawn was great in blinds. Additionally, the gentleman in electrical knew his stuff. Refreshing to see employees who actually care about customer service. Kudos to Hillary Hyatt and her team!

We stopped in this morning to rent a rear tiller and some compost/manure for our garden. Everyone we dealt with went above and beyond-from calling to verify the tiller was available to Brenda at the check out! Even the two gentleman and young lady in gardening who helped load the bags were a delight to be around.

Her customer service style,attention to details & pleasant demeanor made my shopping experience wonderful.

I'm in there a lot. I am a female that basically does man's work. I can tackle anything. If I have questions, the staff is always there to help explain. Especially the ladies in the paint department.

Thank you Liz for your top notch customer service.

no help in loading bag products Twice in two weeks

Good customer service, but the delivery service is outsourced and not good. Just beware you won't get it on time (but that is probably true of competitors.)

Their products are really helpful for us remodeling our home

Very organized and friendly store with everything in stock that you would need.

Employee “went the extra mile” by helping me complete a small project!

It's been years since I've shopped at this Home Depot because the Customer Service has always been horrible. Not today. The employees couldn't have been friendlier! This is my new "go-to" store for my tools and appliances.

Great place to spend time looking around while walking in ac :-) :-)

Throughout the pandemic the folks here have gone above and beyond the call of duty and I just want to say “Thank you” Thank you for being thoughtful Thank you for being helpful Thank you for being there for my home project needs Thank you for understanding that we are all humans Thank you for your humbleness Thank you for your smiles And Finally Thank you for always being there for my home projects needs, wants, and understanding although my Father is a Master Carpenter I am not! So from my family to all of y’all’s THANK YOU FOR ALL YOU DO!!!

The assistance I received from Karen was above and beyond. If she didn't know something about the area of the store that was not her usual area, she continues until she found out and trending graceful and professional in doing so

I always check here at this store first. Most of the time, however, the item is not in stock when I look online but when i actually go to to the store, there are shelves full of the same item.

There were three associates: Susan, Nyesha, and Dave, who were very knowledgeable, patience, helpful in the selection and purchasing of our appliances. The offers and discounts for savings was well received.

The shelves were organized and well kept. Every single associate was friendly and eager to help.

Helpful, friendly employees! Good quality products. Very happy with my purchase.

This store has the right amount of people helping customers. staff is very friendlu. Keep up great work.

Friendly staff and well stocked. Check it out for yourself!

Cashier, Kennedi 4624 0004 37723 was extremely helpful and very courteous!

Employees like Kennedi make my shopping experience at this store a pleasurable experience. She is kind, courteous and made me feel that my business is appreciated.

Nice people at this store. You can find people to ask qestion s. Customer service is the best in the area.

The store is not very neat. Does not offer all the products I usually purchase. Does not offer veterans discount everyday.