#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)837-8202
Tool & Truck Rental(989)837-8208
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1100 Joe Mann Blvd
Midland, MI 48642
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Customer Store Reviews

  • 4.8 out of 451 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
Customer service
This store has excellent customer service. Friendly people.
by
    • Recommended
    Excellent Shopping Experience
    The Midland Michigan Home Depot is the Best!
    by
      • Recommended
      Amazing store
      I just retired and there are alot of fixer uppers I need to do..and I couldn't think of anywhere else I'd love to go for help and products...I never thought I'd say this..but I'm actually excited to go to this specific Home Depot.....Wish it was free when I walked out....ha. Great crew at this Midland Mi Home Depot ....everytime I go in there the employees are helpful and very nice. Poor them..I'm new to DIY home fixer uppers and I bombard them with a thousand of questions....never once have they not been patient and helped me. love this store.
      by
        • Recommended
        Great service
        Got a great price on the product that I purchased.
        by
          • Recommended
          Patient and courteous staff!
          I recently purchased new carpeting and was pleasantly surprised with how much attention and patience was paid to me during the whole process. In a world where it seems like no one has time to be courteous anymore, it was a pleasant experience to purchase carpeting! The sales associate was patient, didn’t try to “upsell” me and was genuinely interested in helping me get the most for my money. Well done!
          by
            • Recommended
            Well Organized Store
            I have dyslexia, so I struggle with reading signs for the aisles sometimes. The signs in the Home Depot are very large and in a clear font, so I was able to read what each aisle was in my line of sight as soon as I entered the building. It helped me get to exactly where I needed to go after just a moment, rather than having to go up and down aisles or having to walk up to the aisle to be able to read the sign.
            by
              • Recommended
              Home Depot...The friendliest staff!!!
              We have been to Home Depot about four times this past week. Each and every time, we were greeted with smiling, helpful employees. That really means a lot nowadays!!! And the service was awesome in the paint and plant departments!!! Thank you all!!!
              by
                • Recommended
                Home Depot Midland
                all the employees we came in contact with were very curios and helpful. even walking to register we were asked if we found everything ok. Pleasant experience at this store.
                by
                  Best staff ever
                  All of the staff at the Midland Home Depot are so very kind and helpful. I love this store.
                  by
                    • Recommended
                    Horrendous Communication on Special Order Statuses
                    After ordering a special order cabinet that is late on arrival, Ive experienced very poor communication between HD and myself in the form of updates. Not once have I received any lines of communication via email, text or phone call in regards to an order thats over a week behind schedule. Even after stopping by customer service 5x’s I still haven’t received any outbound updates.
                    by
                      Great employees
                      The employees in the Midland Michigan store have some of the best people. They are friendly and helpful. They always seen to go above and beyond. They take time to get to know there customers. Thanks
                      by
                        • Recommended
                        Cashier Rating
                        Just want to say that Janice is truly an asset to have working for your business! Very polite, positive and professional at what she does! If only the people on the floor knew what you had in the store and where you keep it.....
                        by
                          • Recommended
                          See Shay at Midland, MI Home Depot for your appliance needs
                          Shay is friendly and efficient. We were buying 8 home appliances during the Black Friday bundle-sale-manufacturers incentives and she helped us maximize our savings.
                          by
                            • Recommended
                            Great customer service
                            I was shopping for a new Range. They had a lot of Ranges to choose from and if I didn't see exactly what I was looking for I could go online and look.
                            by
                              • Recommended
                              1 found this review helpful
                              Shark vac mop
                              I have had my Shark for a couple of months and I use it almost every day.
                              by
                                • Recommended
                                1 found this review helpful
                                Midland Home Depot
                                This store has great employees that have been very helpful to folks in the community whose homes were devastated by the flood of 2020 when three local dams broke.
                                by
                                • DIY
                                • Recommended
                                paint department
                                Brittany in the paint department is the best. very professional she knows her stuff
                                by
                                  • Recommended
                                  Great store and sales associates to deal with..
                                  Bought a oven and cant wait till it gets here..
                                  by
                                    • Recommended
                                    composite decking
                                    so excited to get this decking. I have not had it installed yet but it is beautiful
                                    by
                                      • Recommended
                                      Always the best service in town
                                      George, Andrew, Maddy... and all the Midland HD staff! Thank you for another excellent experience at our local HD store!
                                      by
                                        • Recommended
                                        AMAZING CUSTOMER SUPPORT!
                                        I had a very pleasant experience at the Home Depot in Midland, Michigan today. I was having difficulty with locating certain functions within the self checkout system and I was assisted by one of the friendliest associates I have ever interacted with at the store! Her name in Gini, like in Virginia, and she helped me with multiple questions while doing so with an incredible smile and demeanor! Gini is AWESOME!! So Home Depot you better do everything you can to keep and recruit more employees just like her!!!
                                        by
                                          • Recommended
                                          Great inventory in this store
                                          I've made several visits to this store and have found the items I've been looking for and have been offered alternative products that worked better than what I thought I needed.
                                          by
                                            • Recommended
                                            Wood Armpit
                                            According to the guy who was not super happy to help us. We have purchased for our project. The armpit of wood. Sorry we bothered you sir. To the lady at the counter who checked us out: clearly it’s our fault we were shocked that he said that and then bolted away from us, we are also sorry we put you out by asking for an explanation. We did not appreciate the poor service we received. This must have been an off day, I have never received that sort of service at Home Depot before, have always been happy with the service I have gotten there. It must have been an off night. But it was OFF.
                                            by
                                              Knowledgeable and helpful
                                              My favorite of all the home depots I've visited in my local area. Always friendly and respectful and know where everything is
                                              by
                                                • Recommended
                                                Best experience
                                                by
                                                  • Recommended
                                                  Great Store
                                                  The Midland Store is very close to my home and in a neighbor hood that has lots of stores and lights around so you feel safe would recommend this store to everyone
                                                  by
                                                    • Recommended
                                                    Thanks Dana!
                                                    This worker (Dana) popped up to check me out so I didn't have to wait and then arranged for someone to help me load my van. I was very tired (and I have a hand fracture) so I was very happy she was so pleasant and helpful to me.
                                                    by
                                                      • Recommended
                                                      Becky and Scruffy are amazing!
                                                      We went through the kitchen design process with Becky and Scruffy also assisted us with the purchase. They were both so helpful and easy to work with throughout the entire process. They were realistic about options within our budget and helped create a dream kitchen that was everything we could ask for!
                                                      by
                                                        • Recommended
                                                        BIG SMILES FROM GINI
                                                        She is the reason I am still raving about the experience. Haven't used self-check before...if she's there, I may do it again. Great representative of your store.
                                                        by
                                                          • Recommended
                                                          courteous,helpful
                                                          I happened to be looking for 2 items and the people helped me find what I needed. They also recommended additional products I might need for my job.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 451 reviews

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