Reviews for Midtown #159

The customer service member Danielle made my return process so easy!

Jeremiah and Krystal were so nice and helpful really appreciate them

Love buying all my needs for anything there

Josh in Gardening not only helped me pick out pavers and gave me advise on how to lay them, he picked them up, put them on my cart, pushed my cart to checkout and loaded my car! He also helped me go inside to find the perfect house plant for my Mom's birthday! He was so personable and nice. He helped others without making me feel like I was not a priority as well. Great job hiring Josh! I definitely see more people there asking you if you need help and going above and beyond. It's like it was when it first opened up!

Jonathan Ingram and the rest of the employees in the Tool Rental department are excellent and so kind!

Came in Saturday night at 6:30 and got great service in Hardware from Art. He's a jewel.

I love visiting the Ponce De Leon Home Depot Location because the staff always goes above and beyond to assist me during my visits. Over the past year, I've had several major home projects that I needed to buy materials for. During my frequent visits Marquis, Brittany, Juan, Crystal, and Dee have been tremendously helpful. There is a Home Depot location that is closer to my home, but I prefer to drive a few additional minutes just to buy from these familiar faces. Thanks again for all of your help!

Mr. George at the Window and Door Dept was very helpful. I got all my order and in budget.

I've been going here since the 2000s. They have a knowledgeable and helpful staff.

The cashier helped me in a way that was above what I was expecting.

When I approached the associate who was handling cutting wood, I gave him the precise measure of 38.25" for the two shelves I purchased to add to my amoire. The measurement was precisely done on the existing shelf. When I gave him the 38.25" measurement, he said 38.5 and I said no and repeated the correct measurement. As soon as we arrived home and tried to put the shelves into the amoire, we couldn't. I attempted to return them for correction but was told they couldn't because of employee safety. I understand that but do no understand why they would not then give me two new shelves and cut them properly.

Crystal and Jas went above and beyond the service to help me great customer service!

Anthony was extremely helpful and knowledgeable about nearly every product in the store. Not only was he assisting me and other customers, but he also answered questions from his colleagues. The checkouts were open and operating allowing us to check out expeditiously!

Art is the man! Customer service was EXCELENTE!!

I sent my daughter to this store from Augusta, Ga. to get the product we wanted. Brandon was great. I wish we had more like him in this world. Keep up the good work. Thank you for all you did to assist with the purchase.

Paint associate help me find what I needed.

Thank you Danielle and Maxine for taking an interest in my shopping experience. It was extremely helpful! Ericka

The customer service is absolutely terrible. I have never encountered so many people that are just rude and disrespectful in my life. The store should be closed and trained again. Just terrible.

I went to buy a Thermacell E-Series mosquito repellent after much research and checking that the store had them in stock. None were on the shelf where it was marked. None were stored above or anywhere near. I asked an employee, William (an older guy with white hair and a beard) for help. This guy was terrific and found them somewhere. He went above and beyond!!!

Crystal and Ari at customer service made sure they took care of me they are so nice and helpful you have the right ladies working in that area my experience at this Home Depot was amazing I will be back….

I always find fresh plants, well organized in the garden center, at reasonable prices.

Will continue to shop here for my home needs

Simple return with a purchase from another Home Depot store. System glitched and did not show the same price of the item. The difference was less than a dollar but instead of just working through that in a positive way the staff and the assistant manager both were rude and basically said that they can’t do anything with the system prices when they absolutely have the ability to correct a pricing issue within the system. Not the first time I’ve had poor customer service at this location.

If you shop the Ponce DeLeon store, avoid Janice at self checkout. Rudest employee we have ever met at any home depot.

Both the store manager and an associate took a lot of time to make sure I was taken care of and to find the item I needed. Very customer service oriented. Great experience.

I didn’t know exactly what I was looking for. Art and Vernon in the tool department helped me out and were very patient. I recommend them to anyone!

Management accessible and lead by example in this store....I didn't even know they were management until I checked out and said how nice and helpful everyone was. Atheta's response: we all LOVE working here, they treat us well and we are like a big family!

This Home Depot is, and has always been my choice to shop n purchase necessary items for my businesses. Easy to shop, and always someone to help.

Great Service!! Will shop at the store again