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Showing 1-30 of 882 reviews
Feb 6, 2021
Ruby in the paint department is AWESOME. She knows her job. She walked me around to get everythin...
Ruby in the paint department is AWESOME. She knows her job. She walked me around to get everything necessary for my paint project. I came back the next day. She remembered me and helped me again. Thank You, Ruby!
by
Verified Purchase
Recommended
Feb 1, 2021
Both women working the appliance department sat there the entire time as I looked and did not ask...
Both women working the appliance department sat there the entire time as I looked and did not ask if I needed assistance or had any questions. They were no help I had to go out the department to find assistance. The young lady whom I found with a scanner in her hand tried to force me to work with the ladies in the appliance department which I was not. If it was not for Assistant Manager Dave coming to assist, diffuse and intervene in the situation I would have not bought the refrigerator and also with me being a property manager for private owner would not be going back to this location ever again. Thanks to Dave I can put those ill thoughts aside.
by
Verified Purchase
Jan 27, 2021
Great teamwork there
Great teamwork there
by
Verified Purchase
Recommended
Jan 20, 2021
Store did not apply Military Discount, was told that not all items are discounted!
Store did not apply Military Discount, was told that not all items are discounted!
by
Verified Purchase
1 found this review helpful
Jan 14, 2021
Shop at this location they have the best customer service ever cashier Cindy is one of the best a...
Shop at this location they have the best customer service ever cashier Cindy is one of the best always happy
by
Verified Purchase
Recommended
Dec 10, 2020
Great over all store. Fairly well stocked. On point day management.
Great over all store. Fairly well stocked. On point day management.
by
Verified Purchase
Recommended
Dec 4, 2020
If you need appliances and someone who cares then go speak to Martha Lambert. She was amazing and...
If you need appliances and someone who cares then go speak to Martha Lambert. She was amazing and we truly appreciated her help. I tried to put her name on the survey but it never asked for her name.
by
Verified Purchase
Recommended
Dec 4, 2020
Store only had self check out open. There are no counters to put your stuff on. Employees would...
Store only had self check out open. There are no counters to put your stuff on. Employees would not help.
by
Verified Purchase
Nov 16, 2020
Organized and spacious store.
Organized and spacious store.
by
Verified Purchase
Recommended
Nov 15, 2020
Terrible Customer Service for Veterans
Terrible Customer Service for Veterans
by
Verified Purchase
Nov 13, 2020
Helpful and knowledgable associates! TY for always having a smile to offer and your assistance f...
Helpful and knowledgable associates! TY for always having a smile to offer and your assistance for my DIY projects.
by
Verified Purchase
Recommended
Nov 6, 2020
Cindy is the most professional and friendly cashier they have. 4 stars for her service alone. Cou...
Cindy is the most professional and friendly cashier they have. 4 stars for her service alone. Could be 5 if you had a better appliance selection in stock
by
Verified Purchase
Recommended
Oct 31, 2020
The cashier Nathaniel made my return easy and hassle free. Great guy and very knowledgeable
The cashier Nathaniel made my return easy and hassle free. Great guy and very knowledgeable
by
Verified Purchase
Recommended
Oct 27, 2020
I'm stepping into a new line of business which requires lots of lumber,tools etc. Homedepot is my...
I'm stepping into a new line of business which requires lots of lumber,tools etc. Homedepot is my new friend!! Customer service was great, helpful, I felt welcomed, Everytime I shop at this location I will be looking for Kyeisha!!!
by
Verified Purchase
Recommended
Oct 27, 2020
I really appreciated the help I received from Kyeisha. She was calm, she always move fast, we jok...
I really appreciated the help I received from Kyeisha. She was calm, she always move fast, we joked about it, and that was cool!
by
Verified Purchase
Recommended
Oct 24, 2020
Looking for a reasonably priced gas grill. Great selection available, even in October! More imp...
Looking for a reasonably priced gas grill. Great selection available, even in October! More importantly, MANY pre-assembled models ready to go! This is the way to do it. Store is clean. Very good customer service!
by
Verified Purchase
Recommended
Oct 12, 2020
I shop at all the surrounding Home Depots. Norfolk is my favorite store, as the staff is always a...
I shop at all the surrounding Home Depots. Norfolk is my favorite store, as the staff is always available, know the product locations and help with product recommendations as well as implementation directions. As a general contractor, I'm pleased to report that the pro desk staff makes sure that my employees or myself gets a fast checkout. They understand how important it is that we have jobs waiting. Felix, Mike, Cory and Christian are as efficient as they are kind to me and my crew. I always look forward to shopping at the Military Highway store. That's important, as I shop there every day. Keep up the good work Leno!!!!
by
Verified Purchase
Recommended
Oct 11, 2020
They have so many employees who are excited to help you with everything you need there. I was so ...
They have so many employees who are excited to help you with everything you need there. I was so impressed by this that I remembered the names of the two employees who helped me: Wael, and John Lopez. Thanks so much!
by
Verified Purchase
Recommended
Oct 5, 2020
As ALWAYS Great customer service from the staff!!!
As ALWAYS Great customer service from the staff!!!
by
Verified Purchase
Recommended
Oct 5, 2020
Our cashier was Sophia. She gave a warm greeting. As she scanned my pot of white mums she commen...
Our cashier was Sophia. She gave a warm greeting. As she scanned my pot of white mums she commented how nice the plant looked. I mentioned how much I love using colorful mums on my porch, but didn't see any.She then told me about the lovely reddish-brown ones the store had and suggested that I checked them out. I asked her where they were and she directed me right to them and I picked out 2 more pots of mums. As I was leaving the store, I thanked her wonderful assistance!
by
Verified Purchase
Recommended
Oct 4, 2020
Great customer service and friendly sells employees
Great customer service and friendly sells employees
by
Verified Purchase
Recommended
Sep 30, 2020
I love this Home Depot store on Military Hwy. There is enough staff to help you with your search ...
I love this Home Depot store on Military Hwy. There is enough staff to help you with your search for materials and supplies. Employees are friendly and offer to help you. Line moves fast.!Ive been shopping at this Home Depot for years and others but this location is the best. Today a sales representative named Jo Jo helped me locate my product. He was awesome. It's because of this kind of customer service will keep me coming back. Good job Jo Jo and good job Home Depot Military Hwy. Norfolk, VA location!!!
by
Verified Purchase
Recommended
Sep 26, 2020
I always find what I'm looking for here. The only problem is that my car isn't big enough to loa...
I always find what I'm looking for here. The only problem is that my car isn't big enough to load as much as I'd like for my gardening.
by
Verified Purchase
Recommended
Sep 18, 2020
The store was clean and shelves stocked and neat. Sales associates were friendly, and assisted al...
The store was clean and shelves stocked and neat. Sales associates were friendly, and assisted all customers during check in and checkout for overall Covert 19 safety. Assistance was provided when needed. I had a great shopping experience.
by
Verified Purchase
Recommended
Sep 12, 2020
Just when it seemed that Home Depot had gotten it together, this one has chosen to make a single ...
Just when it seemed that Home Depot had gotten it together, this one has chosen to make a single file checkout line making everyone wait in a check out line, 6 ft apart stretching from customer service back to gardening while there were self checkout and cashiers available had someone been allowed to use them. A 5 minute experience gets muddled into 15+ minutes because of a disorganized, miscalculated fail.
by
Verified Purchase
Sep 10, 2020
Wow! Had some great help today from Maria. I didn't even ask. She came over and asked me if she...
Wow! Had some great help today from Maria. I didn't even ask. She came over and asked me if she could help. Did some great work retrieving items from up high. Thanks Maria! You deserve a raise.
by
Verified Purchase
Recommended
Sep 10, 2020
great store, friendly employees, I have been going here for years. its a busy one, but they keep ...
great store, friendly employees, I have been going here for years. its a busy one, but they keep up with it.
by
Verified Purchase
Recommended
Sep 5, 2020
The Home Depot on Military Highway has been a Lifeline since their opening and is by far the Best...
The Home Depot on Military Highway has been a Lifeline since their opening and is by far the Best in Norfolk VA. Sincerely NR
by
Verified Purchase
Recommended
Sep 4, 2020
Store products and pricing are just fine. The customer service is the worst of any home improveme...
Store products and pricing are just fine. The customer service is the worst of any home improvement store I have visited on multiple occasions.