#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(574)247-1302
Tool & Truck Rental(574)247-1310
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
317 Indian Ridge Blvd
Mishawaka, IN 46545
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Customer Store Reviews

  • 4.8 out of 455 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (455)
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Showing 1-30 of 455 reviews
Store without helpful workers
Would have been nice to find what I needed. However when workers just dissappear when you're asking for help it is very discouraging for me to continue shopping there. Especially when I overheard Nate telling a guy to leave the store because he made workers uncomfortable but he wouldn't tell the worker what he could have done to offend them.
by
    Perfect home store
    Always stocked well and have what I need. The prices are competitive and the sales personnel are always helpful.
    by
    • DIY
    • Recommended
    Great Home Depot Store
    This is a great store to shop at. It has a well stock supply of items for sale. The workers are friendly and willing to help you find what you are looking for. It is a store that takes pride in keep things neat and in order.
    by
      • Recommended
      Excellent Service
      I’ve had to return a couple items the past week because of my errors and both times the returns were processed easily. One required their explanation and verification but was a formality. Very efficient and friendly.
      by
        • Recommended
        Wonderful store
        Great store. The employees are always very helpful and they almost always have what I need. I wouldn’t shop at any other home supply store.
        by
          • Recommended
          Dishwasher disaster!
          I've been looking for a specific dishwasher low, and high. I've checked online, and in stores where it showed that it was "in stock" when it wasn't. I came to home depot as a last resort with little hope. It should have been my first resort. The store was clean, the help was there, and ready, and Gary from appliances. Gary was amazing! He not only found the dishwasher I wanted, but got it ordered, and set up for delivery for me. He took his time to answer questions, and went above, and beyond to show me how to take my old one out, and explained what I might run into. He literally took me over to a dishwasher, and showed me what I'd be looking for. The price wasn't great, since we didn't have any store credit here, like a competitor, but Gary did what he could. I didn't mind paying more, when the customer service, knowledge, and honesty that came from him topped the service I'd received elsewhere. If you need ANYTHING from appliances ask for Gary. He's very patient, and knows a lot about his area, and then some. Really kind, personable guy. 10/10 will be back to Home Depot from now on, simply because of my experience with Gary. Can't wait to get my new dishwasher, especially after the hype he gave it!!
          by
            • Recommended
            Fabulous, friendly professional store
            From the greeting at the front door to help with miscellaneous products to my eventual meeting with a true professional in kitchen design, everyone was professional even while answering questions like, "Where do I find doors?" They easily could have sarcastically said, "Read the signs lady." A clean store with a great shopping experience.
            by
              • Recommended
              Great backup store
              I usually use the Benton Harbor, Michigan store since it is closer to my home. However since I was shopping in Mishawaka, I planned on getting my need supplied while there. I find the Mishawaka store a great backup location for my needs. The service is great and the inventory is kept up. Thank you for your service.
              by
                • Recommended
                Customer satisfaction
                Would just like to mention Alex and Brian from the Mishawaka store when above and beyond call of duty and helping me out.
                by
                  • Recommended
                  Great store!
                  Love that employees are helpful and responsive.
                  by
                    • Recommended
                    Great customer service
                    Cashiers were friendly and helpful!
                    by
                      • Recommended
                      1 found this review helpful
                      Cashier at the front end
                      Mariah was so helpful and I loved my experience with her! She was professional and very good at her job!
                      by
                        • Recommended
                        Great experience
                        Mariah was amazing! So happy with my experience
                        by
                          • Recommended
                          Great staff at the return counter
                          This location is tops and the staff at RETURNS is very capable and helpful not to mention friendly.
                          by
                            Wonderful experience!
                            Store manager Joe went above and beyond to resolve an issue I had was an online order. I came in so frustrated and he and associate Julie were so extremely helpful. They took the time to listen and did not give up in resolving the issue. They were so friendly and put my mind at ease. I would highly recommend this Home Depot store!
                            by
                              • Recommended
                              Helpful staff
                              Rehung a large flower box a month ago and employee Amy steered me in the right direction with what I needed.
                              by
                                • Recommended
                                Great Service
                                Working on a backyard project and needed help with heavy items. The Supervisor , Sergio was walking by, dropped everything to help me. He even walked me to my car and loaded the heavy items in my trunk for me. Thank you Home Depot for having awesome customer service!
                                by
                                  • Recommended
                                  Great Overall Experience
                                  We purchased (2) Dewalt yard items. We received fast service and everything was in stock.
                                  by
                                    • Recommended
                                    Perfect shopping experience
                                    I'm buying a new house and have to have many things updated. Melody, the counter top design consultant went above and beyond is assisting me. Ordered several products and the delivery was well coordinated so that everything will be delivered at one time.
                                    by
                                      • Recommended
                                      great place to find a quality door
                                      We purchased a new storm door and we are very happy with the service and the quality of the door.
                                      by
                                        • Recommended
                                        So great!!!
                                        Mariah did an excellent job! I had a great experience! She is a keeper!
                                        by
                                          • Recommended
                                          DO NOT believe the advertised prices
                                          I purchased a Dewalt power station at the Mishawaka, IN Home Depot on 7/19/23. The product's listed information on the website (including the number of these products in stock at the Mishawaka store) advertised a price much lower than the actual in-store price. The cashier was helpful in looking into this, but the department manager was rude and dismissive. This seems to me a very dishonest practice.
                                          by
                                            GREAT HARDWARE TYPE STORE TO SHOP
                                            Been shopping at this store for number of years, have purchased several hundred dollars in tools, material and equipment for lawn/garden over the years.
                                            by
                                              • Recommended
                                              Great experience, everybody helped me with the smile on their face like it was a pleasure for them to help me not work.
                                              I’ve been shopping at Home Depot for like six years and nothing but the best to say about everybody and the product. Cheryl was amazing every time I was there, including today she went above and beyond to help me even if she had to walk across the whole store, just to find a little thing that I was looking for.
                                              by
                                                • Recommended
                                                Great Store!
                                                Store is great. Everyone I have dealt with has been very helpful during my remodeling project, especially the Kitchen and Counters Pros (Melony & Sarah). The paint section pros are great too.
                                                by
                                                  • Recommended
                                                  Watch your receipt. Don't be trusting like I was that your purchase was processed correctly.
                                                  I bought total of 11 perennials yesterday 6/28/23. To my surprise when posting the transaction paid for on my Debit card in my check register discovered I got charged for additional perennial plant for 8.98 plus tax. It's my word against Home Depots. That's what I get for trusting Home Depot to charge me Correctly. Very upset. Ms Charlotte Ford Charlotte Ford
                                                  by
                                                    Great customer service
                                                    We were looking for a light bulb that was older and you didn’t have in the store. The lady that helped was not sure of a different size so she asked that we wait for Lindsay. When she saw Lindsay come in she had her come find us and she was very helpful.
                                                    by
                                                      • Recommended
                                                      Plenty of product, unfriendly worker
                                                      I am not too happy with how this visit went at Mishawaka. I was in flooring and a guy named Sergio asks if I need any help I said yes he took me to paint. Instead of helping me more he immediately starts yelling at two associates Joe and Jackie who were talking about finding a product at work. They weren't on their phone, it wasn't small talk, they weren't sitting. Sergio called them lazy and told them to get to work and they would both be in the managers log and possibly wrote up. Joe said he had everything done and was working on something well I interrupted and asked if Sergio could help me find the right stain. He said yes be right back takes Joe to another isle and yells at him more. He never did come back and help me. Jackie did and she looked like she was about to cry. I feel sorry for Joe and Jackie they should have been called to an office or backroom and talked to professionally. I've talked to Joe on a previous visit and he is a hard worker, quick and knowledgeable.
                                                      by
                                                        Very customer friendly
                                                        Very customer friendly and Justice was awesome and knowledgeable in the wood department .
                                                        by
                                                          Great garden center & plants
                                                          Bought over 20 plants from garden center , great plants & selection !
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 455 reviews

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