#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(903)434-7962
Tool & Truck Rental(903)434-7968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2530 S Jefferson Ave
Mount Pleasant, TX 75455
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Customer Store Reviews

  • 4.7 out of 369 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
clueless employees
several employees were clueless about giving us information 2 of them told us they were out next time look what you need yourself don’t trust them they don’t know what they have
by
    Great customer service every time.
    Troy, Wendy and Evelyn, Thank you for making my shopping easier. Your smiles and helpful assistance is appreciated more than you know. Kudos to you all for the smiles. It truly brightened my day.
    by
      • Recommended
      Excellent service
      Don went out of his way to obtain a shower frame needed to complete a total replacement of a shower door. The frame was the only part of 3 that I needed in order to complete the job before grandkids came for the week. The part was found in Paris, TX. and I don't know how Don got it done, but it was in the Mt. Pleasant store the next morning. Kudos to Don for helping me get the job finished in time.
      by
        • Recommended
        Cashier
        Emily it’s really friendly and makes my days better
        by
          • Recommended
          Great time as always
          Got the things I need to finish my shower thank you.
          by
            • Recommended
            Great store !!
            I found some great laundry detergent and fabric softener that I could only find at Home Depot and it works great on all my clothes . And I also buy all my hardware needs at this store .
            by
              • Recommended
              Regular Customer
              This is a great store. If you need any help they are always ready to help.
              by
                • Recommended
                Asked and Got help right away
                Went to look for some breakers and the gentleman I talked to knew exactly where it was and helped me find the correct one.
                by
                  • Recommended
                  Favorite store
                  I go at least once a week to buy things for myself or for my job and every single time the store is clean and get the help that I need
                  by
                    • Recommended
                    Outstanding employees!!!
                    I had an exposed pipe at my house that would not shut off at the shut off valve. In a huge crisis moment I went to this Home Depot to try to find some fitting to stop the flow of water and was met with two employees who listened to me and went through step by step what I needed to do and what products I would need to not only solve my problem but solve it on the first try. Jim and Ramon.... Thank you guys!!! Home Depot , you are lucky to have two knowledgeable, caring, and professional people in your store!
                    by
                      Outstanding service
                      Courteous, professional, and friendly staff. Well stocked and maintained aisles free from clutter. From the huge parking lot to the back of the store, there was an atmosphere in which I felt welcomed and valued as a customer.
                      by
                        • Recommended
                        Always friendly
                        We go to The Home Depot at least three to four times a month
                        by
                          • Recommended
                          Great job
                          Employees were very helpful. Especially Nat!
                          by
                            • Recommended
                            Home Depot my Home away from Home!
                            I would leave a video or a photo or two, but I've never thought of taking any! Just know Store #8540, you are at the top of my places to shop any time of the day or year! Equal to Store #6566 of course, because I'm halfway between and frequent both locations! I love Home Depot and have never found a disgruntled or unwilling to assist Associate!
                            by
                              • Recommended
                              Great Service
                              Was looking for a special lamp for my desk. Found it at my Home Depot Store.
                              by
                                Wonderful Experience Every Visit
                                We absolutely love coming to this store! Everyone is so nice and helpful. Omar is Fantastic! Always so welcoming and helps us with any needs we have. Thank you all for making this our Favorite Store! John and Codi F
                                by
                                  • Recommended
                                  Great Customer Service!
                                  We were looking for a special Ridgid tool combo kit my husband had seen on line. When I called they store they said they had one in stock. Upon arrival at the store we couldn’t locate and I asked Jason for assistance. He found the item listed on a pallet of tools on the top shelf. He had another associate verify and they then took down the pallet and retrieved the item for us.
                                  by
                                    • Recommended
                                    Employee
                                    I really enjoy Brenda. She always sweet and helpful
                                    by
                                      • Recommended
                                      Great service
                                      Kelvin in lumber was extremely helpful in locating our desired items, helping place items on cart, assisting with information needed for checkout and in loading our purchase onto our trailer. Haven’t had this kind of customer service in years! Thank you Kelvin for an excellent job!
                                      by
                                        Amazing customer service
                                        Mrs. Kathy helped us with the key machine! She did an excellent job interacting with us & was very efficient at her job! Thank you Mrs. Kathy!
                                        by
                                          • Recommended
                                          ProDesk Manager
                                          ProDesk Manager accused my team of being thieves. Questioned the cashier of whether or not items were rung up. Refused us the ability to use our proaward accounts. Just terrible! Won’t be back EVER!
                                          by
                                            Great inventory at this location
                                            Sales person was very helpful.Noah was very careful helping me load my purchase.
                                            by
                                              • Recommended
                                              Excellent store!
                                              I shop this store often and with a few rare exceptions over the years, always get good service from friendly, helpful staff.
                                              by
                                              • DIY
                                              • Recommended
                                              Customer Service Is Amazing!!
                                              Donald in the flooring department helped me out alot! I appreciate him for taking his time to get my order right. This is my Favorite Home Depot. Very clean, and the customer service is top notch!!
                                              by
                                                • Recommended
                                                Friendly Staff
                                                I was greater with a smile and a welcome and Autumn had to check me out at the self checkout. She was friendly and very genuine!!
                                                by
                                                  • Recommended
                                                  Charlet in hardware is AWESOME
                                                  We drove from Texarkana to Mt. Pleasant for cabinet pulls and Charlet went above and beyond to make sure we got what we needed.
                                                  by
                                                    • Recommended
                                                    Awesome customer service
                                                    Great store great employees. Went in for an item that was not in stock and manager was awesome at making it right
                                                    by
                                                      • Recommended
                                                      Great customer service from employee Ron Wallace
                                                      Ron works in the flooring department and is a caring and knowledgeable employee that can assist in deciding and purchasing flooring products.
                                                      by
                                                        Above and Beyond Customer Service! Wonderful store Manager Omar
                                                        My husband and I love this store! Our cashier with our most recent purchase Daniyl and Store Manager Omar were Above and Beyond with their customer service! I felt that they truly cared. Thank you!
                                                        by
                                                          • Recommended
                                                          Helpful employees
                                                          When I don’t know what I’m looking for I can always rely on Harvel and bill and Jim to go above and beyond ,I usually checkout at the service desk because that’s the side I park on ,autumn and Laura usually check me out and they give excellent customer service ,I love my home store
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 369 reviews

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