Reviews for N Mcallen #516

Jeff went above and beyond with his customer service skills

I would have given them 5 stars had the manager been in that day ( Friday) apparently not, but wanted to ask for 24 months zero onterest, and cashier said pnly manager could approve and they weren't there. They only had 1 item not available for my project so that was a us and the store was clean. Overall they are better at assisting and answering the phone better than any other valkey home depot.

Customer return associates are rude and not help.

HAS A LOT OF CHOICES IN THE GARDEN SECTION!! GREAT SALES AND DISCOUNTS!!!

I can't think of anytime that I made a purchase of an item recommended by one of your sales assistants and was not pleased with it or did the job I was told it would do. Thank you.

I bought a water heater for a good price.

My husband and I went to look for paint with no idea of what we needed. The two employees from Home Depot on Trenton rd and 10th st. From the paint department were really helpful and he actually explained everything to us. We really appreciate their help and look forward to continue going to that Home Depot and recommending it to our family and friends. Thanks for the help!

bought a troy bilt mower and it works perfectly !

I needed to run in for a quick item isles were marked well. They had both self checkout and full service checkout. I do not use self checkout, but was able to get checked out quickly by a friendly checker.

I went there looking for a circular saw and they cashier helped me check out and told me about a promotion that I could you in order to save money so I did and I was able not only to save money but also was very satisfied with the high quality of service they have.

This Home Depot store is a great place to shop. Employees are very courteous, friendly and very helpful. I enjoy shopping at this store.

Excellent service , employees are very helpful in locating what we need and answered any questions we had about store products. Very friendly and well mannered.

Clean fully stock store and Leonel the cashier is awesome!

Everything in it's right place

Never returning. We purchased a new Ryobi chainsaw and it turns out it was used, with gasoline still inside of it! We never opened it before hand so we didn't realize until at the Return Checkout, where the employee Leonel treated us like we were trying to pull a fast one! We saw from the previous customers that the employees don't even check the merchandise before returning the product back on the shelves. No wonder we got a used chainsaw for the price of a new one!

Very friendly and knowledgeable workers.. customer service has improved over years..always find what I need.

associates were very sweet!

Great staff and costumer service

Awesome customer service and product stock

The store was Clean and the product are easy to find. The associate in the kitchen appliances was friendly.

Kudos to Flor!!! She never seems to disappoint me!!! In all of the years I have visited this store, not once have I seen her have a bad day!! I love how she makes me feel like a real person, a friend. Thank you Flor for being so awesome and making me feel like part of your team!!

Never know when they will accept my state issued veterens i.d. im spending thousands right now and ill go to their competitor who will. And...i had to re-write this review because home depot is too thin-skinned to include their competitors name.

Associates through out the store were helpful, unfortunately our cashier Martha was exceptionally rude. There was a mistake with the trim we were buying and she ended up charging us $1,000 over for “pro packs” which we didn’t know we had. We were trying to explain where we got the trim and the pricing that was listed in the shelf and she just started shouting at us that we were wrong and that was the price we had to pay. When we ask for a manager she refused and just called over her lead. Which ended up understanding what we needed and help us out but she refused to take our complaint against Martha. Very disappointed with our experience.

FRIENDLY CUSTOMER SERNICE

Very friendly store and clean

Look for Jeff if you need help with power tools! he's really good! JUST ASK FOR HIM AND DON'T ACCEPT A SUBSTITUTE.

Store employees were all very friendly and helpful in finding needed items. I recommend shopping at any Home Depot store.

Cashier very friendly and helpful dispite just needing one item of unimportance. Thanks rosbell.

I was impressed with the customer service and efficiency with the employees walking around and especially with the ladies at the large appliance section (washing machines) and also at the hardware department

Customer service proved by Myrna Gonzalez was awesome outstanding. Wish there were more Myrna's working for Home Depot. More myrnas at all stores would make shopping experience a whole lot better