#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(913)652-3404
Tool & Truck Rental(913)652-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9600 Metcalf Ave
Overland Park, KS 66212
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 563 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (563)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 563 reviews
Amazing employees!
The employees I came into contact with either asked me how my day was or asked if I needed help finding anything! It’s hard to find good customer service these days! I felt very welcomed in this store. Will definitely return.
by
    • Recommended
    Great staff member
    Was treated very well and got the product best for my needs
    by
      • Recommended
      LeRon is very friendly and helpful!
      I needed help in several departments and LeRon helped me in returns, later in cleaning products and lastly at checkout! He was all over the store helping when several departments seemed like they had no one staffing them. This guy was very helpful!
      by
        • Recommended
        Install service is very bad
        The measurement person made mistake in report and forgot to include part of living room in hardwood install. The installer came a day late with out any information of delay to me and ripped that area and after that he said this part is not part of contract and stopped the work. Now Homedepot wanted to remeasure to charge more and they said it will take one more week to measure and then reschedule the install. Also make flooring in one room look like two area instead of one continuous area due to this remeasure. They were happy to cancel rather than make up for mistake and remeasure same day and continue work.
        by
          My Go To Store
          Products are easy to find, I can get checked out quickly and the handicap parking slots don't take up the 1st 4 stalls in each row like some stores.
          by
            • Recommended
            Overland Park Home Depot 95th St
            I purchased some items today for a project, and it was just right
            by
              Great help in the store.
              I was impressed by the availability of customer assistance available in the store. Very different than my experience in some other HD stores.
              by
                • Recommended
                I had a great customer experience
                Jason, was exceptional in helping me with my Nexgrill purchase - particularly in loading and getting it into a tight space in my care.
                by
                  • Recommended
                  Great service
                  I was shopping for a Ryobi tool as a gift and there were so many options to choose from. Blake helped me and I decided a gift card was the best choice!
                  by
                    • Recommended
                    Great place
                    No matter what I'm looking for, I can find it at Home Depot. It's a great place to frequent.
                    by
                      • Recommended
                      Great experience
                      Just wanted to send a thanks to Caitlin M and Angela H for their outstanding customer service when I was frustrated with not being able to figure out a product and a price. They helped me tremendously and was very fast at getting me back to my job site.
                      by
                        • Recommended
                        great service
                        service was great I had a countertop put in and the contractor was excellent.
                        by
                          • Recommended
                          Joyce
                          Joyce was very friendly
                          by
                            • Recommended
                            Great service
                            We recently purchased several appliances and received great service. If you are looking to purchase appliances the store at 95th & Metcalf, Overland Park, Ks has knowledgeable and extremely helpful staff in their appliance department (ask for Becky).
                            by
                              • Recommended
                              Best help
                              I was searching for an item not on the shelf and Guadalupe went above and beyond to help me find it
                              by
                                • Recommended
                                You can trust Nick from hardware
                                That guy really knows his stuff
                                by
                                  • Recommended
                                  Excellent experience
                                  The workers at this store are very helpful and very knowledgeable. Especially Jim who has helped me the last three visits and I have been to almost every department. He definitely went above and beyond each time.
                                  by
                                    • Recommended
                                    TOOL REPAIR A TOTAL RIPOFF
                                    Charged me $33 to remove a couple of leaves from a spring on leaf blower. Never did tell me whether it is still under warranty. Then were very flippant in their attitude. Sure, it's not their money.
                                    by
                                      Helpful employees
                                      When shopping for things that I need because of a recent move, an employee, Ralph Connor, stayed with me the whole time in different departments to make sure I got help and what I needed. Blake Ewing was also very helpful.
                                      by
                                        • Recommended
                                        Great Help Tonight at Home Depot!
                                        Loaded the car with products for rehabbing a swing set area and was guided to excellent products, and help to complete the project tomorrow through "Service Connect", which I learned about through a caring employee!
                                        by
                                          • Recommended
                                          Great store, lots of inventory and EXCELLENT Cashier in MEI LIN, very helpful
                                          Great store, lots of inventory and EXCELLENT Cashier in MEI LIN, very helpful
                                          by
                                            • Recommended
                                            Excellent product and even better customer service
                                            We are constantly in need of product for home improvement projects as well as product for our interior design warehouse. This is by far the best store. The employees are courteous, patient, and kind. They go above and beyond, especially Rob Kohl, who graciously helped us complete a big warehouse project. We couldn't have completed our project without you, Rob!
                                            by
                                              • Recommended
                                              Material to finish my project.
                                              Happy to find what I was looking for at a very acceptable price. Also happy to have the lumber cut to size for immediate use.
                                              by
                                                • Recommended
                                                Outstanding Customer Service and cute associates!
                                                I came in for a drill and stopped in garden. Everything was kept up well and the plants seemed well taken care of. The associate (Mike M.) who helped me was extremely friendly, polite and eager to help. He took me to the tools department and gave me a crash course in drills ultimately helping me decided on the drill i purchased which did the job perfectly. Over all he did a great job and was kinda nice to look at!
                                                by
                                                  • Recommended
                                                  Great service
                                                  I want to thank Ms. Cheryl for helping me and giving me great customer service. When I came in she greeted me with a Great Smile. We need more cashiers like Ms. Cheryl!!!
                                                  by
                                                    • Recommended
                                                    I get all my wood, cement and wires from Home Depot
                                                    I don’t have a picture, but I get all my supplies from Home Depot.
                                                    by
                                                      • Recommended
                                                      Love my Home Depot
                                                      Great customer service
                                                      by
                                                        • Recommended
                                                        Amazing service
                                                        I had a last-minute Hail Mary trip to HD an hour before I needed a project done, and the employees were amazing. They had so many great ideas on how to make the project work. Everyone was so helpful! (Shout out especially to Steve in electrical.) In a quicker time than I thought possible, I had all the tools I needed, quickly enough to make them useful.
                                                        by
                                                          • Recommended
                                                          Home Depot employees are helpful!
                                                          I went to two different Home Depots yesterday and the employees at both were very helpful and the experience was quick and easy. I was also able to get the product that I needed.
                                                          by
                                                            nice store and employees
                                                            had a good experience help was available
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 563 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              8000 W 135th St

                                                              Overland Park, KS 66223

                                                              4.71 mi

                                                              Pro Service Desk

                                                              (913)239-1404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              5700 Antioch Rd

                                                              Merriam, KS 66202

                                                              5.11 mi

                                                              Tool & Truck Rental

                                                              (913)261-7410

                                                              Pro Service Desk

                                                              (913)261-7401

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              11850 S Strang Line Rd

                                                              Olathe, KS 66062

                                                              5.96 mi

                                                              Pro Service Desk

                                                              (913)324-0414

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm