Reviews for Ne Bradenton #1863

George is the staple of great customer service. I have written corporate on his behalf and he truly deserves to be recognized for how great of a human / representative of Home Depot. This man should lead a customer service seminar.

Perfect and blessed Saturday morning

The staff at this Home Depot is very willing to help.

This Home Depot is always a great place to shop! I generally know what I need - but I am grateful for help when I have questions.

Got product ordered quickly with NO issues. Tim was on top of his job. Only took a few minutes to have order completed

When I went to the East Bradenton location, I was so pleased with the staff, selection and customer service. Julia at the service desk went above and beyond to make sure my order would be delivered correctly, and even called me to assure me that all information in the system was correct. I will definitely return to this location.

the people are always helpful with great products

The customer service at #1863 far exceeded my expectations. My needs were addressed promptly. I was personally escorted to the exact shelf for my humidity monitor. As a new resident to Fl, I was given valuable advice regarding what I would need for hurricane season. I will definitely be back to purchase those items. The manager goes above and beyond. Thank you for a delightful experience!

Nada was very helpful in makimg the return process simple

Mary is always a great help! Today Alexis and David were helpful with my return

Wished this store was closer as all of my home cleaning, repair, and tool purchases would go here.

The cashier Trevianne ,Jimmy and Alexander were so helpful polite and patient with me. I had a large order and they helped me get it all loaded and on my way quickly. It is hard to get young people to go above and beyond now days but they went the extra mile I say they are all keepers. This kind of service is what customers look for and appreciate when shopping. Keep up the great work they are all five star employees.

I needed help finding a couple of items And Mary stopped what she was doing and took me to each area and helped me get the items I needed and saved me some valuable time. most of the time I don’t need help but I appreciate knowledgeable employees that can help me find the items quickly and Mary is one of them.

Short on help. Person at Flooring dusk gave me the air that she was busy and couldn't be bothered with us as she had a customer in front of her sitting down. Once we did have Sam, I am from another department.Help us things got much better. Mike Bill Glenn All moved the malfunctioning forklift out of the way so that we could finally get to our product.

I want to thank Serena for helping me with my purchase at your store. Hard to find someone who cares to help anyone anymore. ⭐️⭐️⭐️⭐️⭐️

Had the best experience in this paint department - ask for Carlos - I've been to a lot of paint places, and by far this guy here is the best.

I do not typically write a review but needed to for my last visit to Home Depot. The service I received from Mary was exceptional. She proved to me that there are still great customer service people in this world!

This particular store is just better, has better stock, and has more knowledgeable employees than others.

We do a lot of home renovations and we are always pleased with our shopping experience finding the items we need to get the job done.

The previous day I had purchased a lawn mower and 4 other items, but forgot my Home Depot card and coupon. The cashier told me it wouldn’t be a problem to bring the receipt back with my card and coupon to get an adjustment so I did just that. Today when I came in, the older guy with a tan hat, and white beard told me it was “too much work” to manually type in the numbers to re-ring the items after the return and to go home to bring the items back in with the receipt. Seriously? Typing 50 digits is more work than driving an hour round trip, loading up a mower and 4 other items, hauling them into the store, just so the lazy guy doesn’t have to type the numbers? I waited until the lazy, rude guy stepped away and then I returned to Customer service. Logan helped me out and was great. It took him less than a minute to do the adjustment, the same adjustment that the lazy old guy told me was too much work for him and to go home. This store needs more Logan’s, less grumpy guys.

Enjoy the customer experience/ I am very satisfied with every person contributing to the store great service.

I go here frequently to get gardening supplies. SamIam (Sam) is one of their best employees ever! She goes above and beyond. Listens well, very knowledgeable in the garden and is extremely attentive and helpful. Everyone should be like Sam! She is wonderful!

This was a third trip back to the store to find a replacement tub spout for my 1925 house. This time I asked for help, and Sam was super helpful! We work together to find the right fit, and then she suggested extra fittings within my budget. In case the tub spout did not work I could replace the inside, which I had to do. Glad I didn’t have to make a fourth trip back. SamIam in plumbing was helpful and knowledgeable! I love when employees and their certain sections actually know what they’re talking about.

Maria, Supervisor went out of her way to see if an item was in stock

Great employees helpful and attentive.

I bought $700.00 worth of lumber from the pro department. I drove up to load my lumber in the pro loading zone because I am a pro member. The rude cashier lady came running out screaming and yelling at me to move my truck and that I couldn’t park there. I tried to explain to her what I was doing and she kept screaming and yelling so I parked my car and grabbed my lumber and she continues to yell and scream at me. I did nothing wrong.. I was made to feel like an inconvenience at check out. I will be taking my money elsewhere.

Both Kim at the Return desk, and Johnny at the self checkout register were super friendly and helpful with what I thought was going to be a difficult return and subsequent purchase of similar items. Turned out it went as smooth as could be, due to Kim and Johnny's help.

the best Home Depot I ever visited, employees are very helpful and kind. Everyone is professional and nice at the same time, each department has the best of the best people working there. Mike at the garden is a great man, Johny at the front is amazing. everyone there is just awesome. very pleasant experience, highly recommended

Sent mower out with a dead battery. Called corporate office to get it resolved.

Lately, it has become the norm to not have enough help at stores like this. The store was packed with customers and there was enough help. This store really seems to care about their customers.