Reviews for Nw Dade #209

Ms debbie made my checkout amazing

I will be coming to this store since my purchase was very simple as far as getting help from my salesman

I was able to find what I need and due to the self-serve check-out, we were in and out in under 30 minutes.

Every time I go to Home Depot I find all I want fast.

THE CHECKOUT LINE NOW IS GREAT!! IN AND OUT FAST!!

I’ve shopped at this location for years but these last few weeks have been the absolute worst by far. Management needs to be replaced they don’t take their job serious. We are the consumers

I was treated in the worst way by employee Maria Elena in Shelving department, She has no manner to treat with clients

I always stop at this store since it’s right off of the exit. it’s been newly renovated and it’s a pleasure to shop here. Everything is always in stock and easily accessible.

I M Big Happy 😆 for the Service of the Home Depot

Only 2 open cash register , huge line to pay, employees do no care about it

Just like other home depots this one makes you wait in a long line because they do not open enough registers. Most of the employees appear to want to avoid helping customers. They improved the front area a little bit so I saw of crowded for people to walk by with carts. But of course there's a long line that blocks the walking area because of the registers situation. Unfortunately most employees appear to be miserable and it looks like they want to share the misery with the customers.

Great store and definitely coming back were very helpful throughout the buying experience.

Customer service provided by Mr mike at plumbing and shantelle on the registers mr mike does not get enough praise for going above and beyond for home depot customers!!! 10/10 hes amazing every single time.

Andres and Bree from the paint station were very helpful. They worked very fast and very attentive to details. Amazing workers. And female assistant manager was also very nice and took care of needs. I did not her name unfortunately.

The team at the SW Dade Store (not Hialeah) is amazing. They will go out of their way to make sure your needs are met. I will and have bypass my local store to shop at SW Dade Home Depot.

Was amazing and friendly

Andres helped me find what I was looking for, even though it wasn't his specialty nor department. Super pleasant and helpful. :)

Joe mama said s Joe mama who is also Joe mama and turns out to be Joe mama and when you really think about it she is Joe mama

We are currently remodeling our home and have been to numerous Home Depot’s in our area and this has to be the worse store for customer service. We waited 30 mins in an aisle for assistance with doors and no one showed up. Every worker who passed by us was uninterested to help or find us any help. All the workers we came across looked unmotivated to work. Very disappointed with the workers at this location. I will never return

I bought several pieces of lumber at this store and thankfully a manager was actively engaged because the workers with him were terrible.. The manager demonstrated excellent customer service skills and outstanding leadership. The managers name is Henry Herrera, if he were not there to de-escalate the situation it would have been a terrible experience because the worker that was with him had a horrible attitude, did not want to work and even used his break time to get out of doing work.. mentioning it several times during the 10 minutes we were talking. Henry ignored this person and made sure I was satisfied. He deserves a raise while the worker should be fired! I wish I would have gotten this persons name because I'm sure there are hundreds of other people that would prefer working and not just looking for a way to get out of doing their job.

All employees that I approached were very friendly

I brought a shower head and it was right in my budget

good product, easy to use

Teresita did a great job at handling my transaction. I would add a map of all locations in the store. Makes things easier to find.

They go beyond the norm to make sure you find what you need and take care of you right away

Thank you, thank you! Awesome help I get here each and every time I go. Thanks to Debirah (cashier always willing to help) Tony, Alberto (Kitchen cabinets), James (Now electrical use to be in the paint Dept) Rickie in the paint Dept. Justin supervisor Kat supervisor, Shante customer Serv in front. THANKS !!!

I can’t say enough about the customer service and cleanliness in this store..both are always on point.

the Asociate of appliances are very helpful

Unlike other locations the staff Was very attentive they always help or helpful and try to answer all the questions

Thanks to edmon for helping me in getting all my tools