#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(419)528-4004
Tool & Truck Rental(419)528-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2000 August Dr
Mansfield, OH 44906
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Customer Store Reviews

  • 4.8 out of 421 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Dishwasher
We bought a dishwasher from the lady in the appliance department, a few months back. She was a delight and so helpful. Your store is 5 ⭐️ for sure. 🥰🙌
by
    • Recommended
    I have remodeled my whole house in the past 2 years. All of my materials came from Home Depot. Every time I have been in this store everyone is so nice!!
    Yes I have been remodeling my house for the past two years and I would say all the materials that I bought and rentals that I’ve gotten to redo hardwood floors the tile that I bought there were two bathrooms steps into my kitchen and I am ordering tile for my kitchen counters I’ve done most of the work myself and I’ve also ordered wallpaper from you and it was lovely just absolutely gorgeous very happy with all the products. Thank you!!
    by
      • Recommended
      EXCELLENT PLACE FOR MAJOR APPLIANCE PURCHASES
      FAST & EASY PLACE TO PURCHASE MAJOR APPLIANCES. Employees always friendly and willing to assist.
      by
        • Recommended
        Knowledgeable sales people in the department
        There was actually a sales person in the department when I walked in, able to answer any questions.
        by
          • Recommended
          Rating is for paint counter
          The ladies who helped me at the paint counter today were amazing. I love when the associates actually know about the things they are selling!
          by
            • Recommended
            Fantastic employees !!!
            Absolute rockstars at this Ontario store!!!!
            by
              • Recommended
              poor customer service
              I should not have to interrupt employees having a personal conversation. even after patiently waiting, I still have to interrupt them to ask for help. It embarrasses me to interrupt a conversation, and then have to endure the angry attitude of the person who has to help you. it's a real problem at this store.
              by
                In stock-no waiting for order to come in
                Helpful and pleasant employees. Had everything I needed in stock.
                by
                  • Recommended
                  plumbing dept.
                  Try not to ask questions in plumbing dept. They do not like it.
                  by
                    Helpful
                    Everyone was so friendly and helpful!
                    by
                      • Recommended
                      Great customer service
                      I bought pain awhile back and I am new to painting and the workers talked me through the pros and cons of each paint type and helped make my decision!
                      by
                        • Recommended
                        Purchase of granite countertop
                        Our salesman was extremely knowledgeable and helpful. Walked us through the process for getting our granted installed put everything in a folder for us. Brian Ramey was amazing.!
                        by
                          • Recommended
                          Extremely Helpful Employee
                          John in plumbing was extremely helpful . He carried all 6 bags of salt to our vehicle and loaded it.
                          by
                            • Recommended
                            Love Love this store and the workers are so sweet!!!
                            We went to this store after being super frustrated over a bathroom faucet that we had that long story short we needed to replace a part. We needed a specific piece and couldn’t find it anywhere, We went to several stores prior. So we went to Home Depot and with the help of the employee Sterling who helped get us the part we needed we finally got our shower up and running again!!! Thank you so much for all of your help!!! It means so much to us that you took the time out to help us find what we needed and didn’t give up or get frustrated!!! Thank you for all you do Sterling!!! There is also a cashier named Shelly and she is super sweet as well!!! Say hello when you stop in!!! Super nice people!!!
                            by
                              Ask for Martha for help
                              Martha was very helpful on deciding what washer to get. We’ll be back next week to get a new refrigerated.
                              by
                                • Recommended
                                PLEASANT SHOPPING EXPERIENCE!
                                The Cashier/Salesclerk "Crystal" was definitely a pleasure to work with. She treated me like a valued customer. She was extremely polite and professional who also possessed a positive work attitude. The price that I paid for each bag of Water Softener Salt was lower than four nearby competitors.
                                by
                                  • Recommended
                                  Great service
                                  David was able to help my wife and I find exactly what we needed and quickly.
                                  by
                                    • Recommended
                                    EXCELLENT TEAM MEMBERS!
                                    MARTHA MOORE APPLIANCE SALES ASSOCIATE ALONG WITH DELIVERY PERSONEL ANBREN, AND MARCUS MADE OUR EXPERIENCE VERY EASY. THEY ALL TOOK THE TIME, PATIENCE AND ATTENTIVENESS TO MAKE SURE WE HAD THE APPROPRIATE STYLE REFRIGERATOR DELIVERED IN A TIMELY MANNER.
                                    by
                                      • Recommended
                                      Great employees!!
                                      Martha Moore is the best!! I came all the way from Sandusky to purchase a dehumidifier and she took the time to listen to me!! Give her a raise!!
                                      by
                                        • Recommended
                                        great store every one is so helpful
                                        just purchased several gags of mulch plan on buying a refrigerator
                                        by
                                          You’re more than a customer here
                                          The last two times I’ve been in the store, there were two different people that made the trip worthwhile. The type of greeting and care that made your day after a really tough day. It’s rare to go somewhere and get treated and treated so well.
                                          by
                                            • Recommended
                                            Clean, organized store. Knowledgeable associates.
                                            Purchased a refrigerator. Happy with experience. Will return soon for a new stove.
                                            by
                                              • Recommended
                                              Best employees!
                                              This store has employees that are friendly and helpful every time that I go into the stores. They always help me find what I am looking for, super friendly!
                                              by
                                                • Recommended
                                                Great store and staff other than cashier!
                                                Self checkout cashier was extremely unhelpful and rude and wanted me to waste my gas to go home and make a change to my account then return to the store to receive my discount rather than applying at the time of my purchase.
                                                by
                                                  Excellent customer servie
                                                  Stellar customer service, from the store manager to the lumber guys to the cashiers. Way to go, folks.
                                                  by
                                                    • Recommended
                                                    Very helpful staff
                                                    All staff were so friendly and helpful
                                                    by
                                                      • Recommended
                                                      Received great customer service!
                                                      Purchased 2 bathroom vanities and the staff member Martha was extremely helpful in helping me order those items and had s great attitude.
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        We purchased a stove for our parents and the overall experience was very positive. Martha was great to work with and took wonderful care of us.
                                                        by
                                                          • Recommended
                                                          Excellent Experience
                                                          Mike from Plumbing deserves an award! Utterly impressed by his quick , yet trusted responses to an affective solution for making our own custom rod to hold curtains up in my business! This meant the world to me because nothing has been easy in my business. He did not stop there, after making the rod he directed us into our next project and continued to help. His mission was clear, he was going to help me until he was no longer needed! Wow, what a fantastic feeling! SINCERELY, Thank you Mike!
                                                          by
                                                            Great Service in the countertop design section
                                                            Brian Ramey did a thorough and very helpful design for my countertop repair and cooktop purchase. He made it easy.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 421 reviews

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