#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)935-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
712 N Washington St
Papillion, NE 68046
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Customer Store Reviews

  • 4.8 out of 521 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Excellent displays
Had a great find on rose bushes at the papillon location.
by
    Great Employee
    Nancy helped us locate, and address a pricing issue. Did a wonderful job, finding what we needed and getting us the best price!
    by
      • Recommended
      Shopping Experience
      The Home Depot staff helped me from the time I entered the store, until I left. A great experience.
      by
        • Recommended
        Mary in the Garden Center
        Mary, in the garden center was so patient with me and very helpful. She made my shopping experience WONDERFUL!!
        by
          • Recommended
          Always Helpful and Friendly
          The Garden Center is set up so nicely with beautiful selections. Easy to shop1
          by
            • Recommended
            tools i needed
            I was looking for a saw and it was in stock
            by
              The Best Home Depot I've ever shopped.
              I bought a kit of 12 Hampton Bay Solar Lights on-line. I love them, even better than expected!! I've bought so many different Items from garden to home improvement. The best selections, clean store, clutter free. Always superior quality and fair pricing. Always a pleasure! This is my Go-To store
              by
                • Recommended
                organized
                I have always like how you handle the mulch in the spring. It is a very efficient process.
                by
                  • Recommended
                  Toxic Work Place
                  I have witnessed more than once employees disrespecting or bulling fellow employees, this was not horse play this was clear disrespect. I told a floor manager what I witnessed and he said he would talk to the employee, This did not sound right to me, he should have got the store manager and had me explain what I had witnessed, I am wondering if the manager of the Papillion location should be investigated by Home Depot Cooperate office for supporting a toxic work environment. I will not support the Papillion Home Depot any longer.
                  by
                    Great customer service
                    Gary helped us get the perfect hot water heater and was absolutely amazing answered all our questions. Steph was our cashier and she was super friendly and nice very helpful also! Great experience
                    by
                      • Recommended
                      Excellent peoples great customer service
                      I went to the home depot in Papillion and bought construction materials and the cashier help me and explained to me how I could save some money. I wish every store could have people like this. Thank you Beverly you are the best
                      by
                        Good 66
                        Great Store Very Helpful, Strong Values,Ready to Help solve any situation if they can or give other solutions I truly thank you for that
                        by
                          • Recommended
                          Excellent Service
                          We were able to place an order for special flooring to match what we had purchased from a private seller. Our salesperson went beyond our expectations to help make it happen.
                          by
                            • Recommended
                            This store if Awesome!
                            I ordered a tool chest and it was just what was needed!
                            by
                              • Recommended
                              Quickly found what I needed
                              Asked where two different items were, found them quickly, checked out quickly and was on my way. Nice!
                              by
                                • Recommended
                                Awesome selection and assistance
                                I ran into an employee need Gary. He helped me find exactly what I needed and went out of his way to take me right to the location. When he didn’t know something he asked. I’ve always found great service at this location!
                                by
                                  • Recommended
                                  Wonderful employees make this the BEST store!
                                  The brands I wanted and the quantities I needed. Great place to shop.
                                  by
                                    • Recommended
                                    Great Store horrible corporate policies
                                    Had a great shopping experience until checkout when I found out appliances don’t qualify for military discount. If you support the military then support them and don’t worry about your profit margins quite as much
                                    by
                                      Always a helpful place
                                      Papillion is a model Home Depot store. I have shopped in stores in several other states...this is the place to get help. Custom cut pipe to easy returns.
                                      by
                                        • Recommended
                                        Customer service
                                        I had to return a microwave and I had the best customer service experience I've ever had in any business experience thank you so much for the great service and opportunity to meet your customer service girls stephanie and Jen!!
                                        by
                                          • Recommended
                                          Wonderful Store
                                          I just purchased some cleaning supplies and received great service! Good layout of merchandise and good, friendly service!
                                          by
                                            • Recommended
                                            Great Experience
                                            From start to finish, a great shopping experience! Needed a little help finding what I was looking for and employee took us right to the item! He was very helpful. The cashier made us feel like she enjoyed helping us and enjoyed her job. That always helps make the shopping experience better!
                                            by
                                              • Recommended
                                              Super friendly!
                                              I love this super friendly store! They are always willing to answer questions and don't turn and "run" when they see a customer walking their way!
                                              by
                                                • Recommended
                                                Great service
                                                Always have a good experience at this store. Good service.
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  I went to Home Depot looking for concrete patch. Trajan was extremely helpful. He was knowledgeable and courteous. Deborah was also helpful at checkout.
                                                  by
                                                    • Recommended
                                                    The friendliness and most helpful employees
                                                    Had the most refreshing experience shopping at Home Depot tonight. Pat and Beverly were so helpful and so nice. They were not just going through the motions. They went out of their way to make us feel valued. They both made us laugh and I thought, how lucky the store is to have such great employees. We talked about them all the way home.
                                                    by
                                                      • Recommended
                                                      cashier beverly
                                                      Our experience was great due to the cashier Beverly, very informative, friendly, helpful, and very knowledgeable. She got us a great deal by signing my wife up for credit card. Its awesome to see someone who loves their job. Its the best experience i ever had with a cashier. On top of that we left an item in the store and she ran out and caught us while we were driving and gave it to us. That was outstanding. You are lucky to have her as an employee.
                                                      by
                                                        • Recommended
                                                        Wow! nice change.
                                                        wonderful shopping experience! Was asked if I needed help and the employees really wanted to make sure I was satisfied! nice to know customer service is still alive and thriving! defiantly making this store my first stop if i need anything!
                                                        by
                                                          • Recommended
                                                          Great cashier
                                                          On our trip today our cashier Beverly was so sweet and amazing definitely made the visit great!
                                                          by
                                                            • Recommended
                                                            Positivity
                                                            I love that every time I go here, there’s always someone there to greet me with such a good attitude. It’s like they don’t let outside conflicts that may be happening affect their workplace. Puts me in a good mood every time.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 521 reviews

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