#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)207-4190
Tool & Truck Rental(631)207-4193
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10 Gateway Blvd
Patchogue, NY 11772
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 522 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (522)
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Showing 1-30 of 522 reviews
Great Customer SERVICE
I purchased a bunch of garden supplies and was told at the $250 mark I'd get 6 months no i9nterest. That didn't happen automatically, I had to use a coupon, so my bill came in ALL DUE NOW! James in Customer Service met me, I explained my issue and he took care of it PRONTO.. Efficient, Kind and Courteous.
by
    • Recommended
    Helpfull service
    There appeared to be a product (sink) that was a different price on line then in store. The store manager and associate were able to help me with this product.
    by
      • Recommended
      Great service
      Mike the veteran manager was amazing as the most helpful employee I've ever met.
      by
        My fav
        I’ve made quite a few home improvement purchases here over the last few months, (as well as on a regular bases, for maintenance issues). The staff are always friendly and helpful. I am not a skilled carpenter-so nuts and bolts and planks are not my forte’. But they are all knowledgeable and patient, here!
        by
          • Recommended
          Great store
          by
            • Recommended
            Have no fear buying heavy items. Very helpful from beginning to end of purchase right to your car.
            I took advantage of mulch sale but was wary if I could deal with heavy weight. To my pleasant suprise HD employee was terrific and pleasant help with my purchase that I could not do alone. Thanks Isaiah at Patchogue Store, New York.
            by
              • Recommended
              Helpful Staff
              Item available for quick delivery
              by
                • Recommended
                Great service!
                Vivian & Genesis in paint took us from start to finish on our project. So happy when we left.
                by
                  • Recommended
                  Need more associates availab.e
                  Lots of walking, cannot locate item I needed, then I had to hunt down an associate to find it for me. The prices of the items I purchased were not on the items themselves.
                  by
                    • Recommended
                    Customer service
                    Worst customer service I’ve ever seen. Thomas was unwelcoming and made me feel like a problem for doing a pick up order. Customer service is their job and most of them are not even a little friendly. Who would want to approach a ride store associate for help?
                    by
                      Have what I need almost all the time
                      I needed two 5 gal bottles of water and the cashier went out of his way to take my empties and load the full bottles in my cart. He like all the rest of Home Depot employees go out of their way to help their customers. Very happy with the experience.
                      by
                        • Recommended
                        POOR IN STORE EQUIPMENT MAINTENANCE
                        I'VE BEEN TRYING TO HAVE WINDOW SHADES THAT I PURCHASED CUT TO THE SIZE REQUIRED FOR A MONTH NOW WITH NO SUCCESS. THE SAW REQUIRED TO PERFORM THE CUTS HAS BEEN OUT OF SERVICE FOR OVER A MONTH WITH NO UPDATE ON WHEN IT WILL BE REPAIRED.
                        by
                          Great place
                          Good place if you are looking good prices and find all you need for any work.
                          by
                            • Recommended
                            Well made, Tool-less assembly
                            The Tub Transfer Seat was well made and packaged (including the carry handle on the box) and assembly was quick due to the the use of spring/ball latches (and two wingnuts) to put it together and adjust for height and left or right handedness
                            by
                              • Recommended
                              Great experience every time
                              Went above an beyond to return items for me.
                              by
                                • Recommended
                                GREAT ALL AROUND STORE.
                                the nicest ,knowledgeable,caring people throughout the store you can tell that everyone was caring and concerned about the customer. Iwill never shop anywhere else
                                by
                                  • Recommended
                                  Terrible store and some employees
                                  Store is a wreck. Difficult to find products. Some employees are lazy and nasty, specially online order clerks.
                                  by
                                    Great Store
                                    I always buy supply from this store, All employees are nice, Dave, Sherri and Mike in Paint department. All are nice employes
                                    by
                                      Ryobi 18 Volt Tools
                                      I own many of these cordless tools. I have never been let down Many tools I have more than 1, since I work at different locations throughout the day .
                                      by
                                        • Recommended
                                        Always great service
                                        All the employees I have worked with either in Electrical, Truck rental or building supplies have been so helpful
                                        by
                                          • Recommended
                                          Get an answer to your problem!
                                          Most employees have a great deal of experience in the particular department that they work in. You can get lots of options when you encounter a problem that is new to you.
                                          by
                                            • Recommended
                                            Good customer service
                                            If you need anything cashier Mary is excellent she'll direct you to the right place.
                                            by
                                              • Recommended
                                              best store ever
                                              I love this store ! i shopped here for many years and will continue to do so! I always find what i am looking for!This one of the best stores ever!The cashiers and the staff are wonderful and very helpful !
                                              by
                                                • Recommended
                                                Great selection.. Super employees
                                                went looking for wreaths and grave blankets tonight.. took 3 tries but when we got to HD - Patchogue we hit the GOLD MINE! Plenty of items, well racked.. and Donna our cashier and Customer Service assistant was SUPER
                                                by
                                                  • Recommended
                                                  Good service
                                                  Employee sonny is amazing and helpful
                                                  by
                                                    • Recommended
                                                    Complete joke
                                                    Don’t ever let them put money right back to your debit card on a return. I was specifically told it would go right back and now I find out they can hold my money for 5-10 days. Doesn’t seem fair when they remove the money instantly on purchase. Always take cash option and deposit it back in if need be
                                                    by
                                                      You can find most of the things you want
                                                      Today I bought 3 materials to seal the wall of my future apartment.
                                                      by
                                                        • Recommended
                                                        The employees in this store are so knowledgeable and helpful. If they can’t help you they get som...
                                                        The employees in this store are so knowledgeable and helpful. If they can’t help you they get someone. Very clean and organized. I had a great experience in flooring and appliances.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Extremely satisfied with the help we received in selecting a dishwasher and on other visits for ...
                                                        Extremely satisfied with the help we received in selecting a dishwasher and on other visits for various purchases in other departments. The personnel are always friendly extremely knowledgeable and helpful in finding what we need. The store has well stocked shelves and is clean.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        We had an excellent experience with Adam V. He was friendly, knowledgeable and went way beyond t...
                                                        We had an excellent experience with Adam V. He was friendly, knowledgeable and went way beyond the call of duty to help us find an item that was not on the shelf by taking down several pallets of stock to see if he could find what we needed. Thanks Adam!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 522 reviews

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