Reviews for Pearland #6543

Denise took care of us at the check out area and she is great! Professional, friendly and efficient. Her cheerfulness made us feel glad to be shopping at Home Depot! We will be back!

We visited store and needed paint to cover our deck in Galveston- he explained what we needed to get the outcome we were expecting.

I found a good selection of dishwashers at the price point I was looking for and the customer service was excellent. The employees were, to a one, friendly and told me where I could find the things I was looking for. Already a favorite store, but now even better.

Even though I had to travel several more miles to get here, this store had much better selections, more employees (yes, people who actually stopped and asked if you needed any help!!!! At MY store I have to try to hunt someone down and almost always have to go to the Service Counter and ask them to send someone to the department that I am going to and even then, they may or may not show up!)

Associate Hew knows his stuff!

The whole team at the store specially at the Entrance, the Hardware department and the cashier were excellent!

I really appreciate the staff & how the store place all the items. Easy to find everything.

Reserved a PENSKE truck that was to be picked up at 7:30 AM. Arriving at 7:30 no truck. NOT HOME DEPOT FAULT. Penske did not deliver trucks on time to location 2 days in a row. Customer Service at HOME DEPOT helped us with communication resolving issue with PENSKE.

These employees are very helpful in the departments they work. Janice ,Maria, and David all in lumber Department

Went to this store today to buy some simple Honda lawnmower parts. Asked first person I found for help. Russell in lawn and garden helped me and I knew I had found the right person. Russell was extremely knowledgeable and friendly and did not make me feel rushed. Every Home Depot needs more employees like Russell at the east side Pearland Tx location. KEEP UP THE GOOD WORK RUSS!!

I was very satisfied with my visit. The cashier was extremely helpful and explained everything as well as helping me check out quickly. Also assisted me with locating some material. I do shop at several home depot's in this area. But it seems to me this location in Pearland teparallel in Texas is more on top of their game as far as bundle counts material location etc.

GREAT STORE, STAFF ALWAYS READY TO HELP, YOU DONT ASK THEM, THEY ASK YOU IF YOU NEED HELP! FROM LOADING TO FINDING ITEMS, THIS IS A GOOD PLACE TO SHOP

I have been visiting this store regularly. I am happy and helped. The employees are vey friendly and helpful.

I have always been pleased with the products purchased; I have never had to return a purchase. Store offers a wide variety of products and prices. Always someone to assist.

I bought Kwikset aura Keypad Bluetooth Smart Lock.

Denise was so helpful. Look forward to seeing her every time i go here.

BAD RETURN EXPERIENCE. EMPLOYEE KEPT TELLING ME ITEMS WEREN'T PURCHASED AT HOME DEPOT. FINALLY A TECH GLITCH PROVED THEY WERE WRONG. EMPOYEE WAS UNPROFESSIONAL AND RUDE. THIS IS THE PEARLAND STORE 6543

When shopping at Home Depot, there should be some kind of ease and flow to the ordeal; however, seems the company can not get a handle on the shelf prices and cash terminal ringing price, placement of inventory and or the lack there of and the customer service rep who should find out the issue and at the very least apologize for the error try to correct it. in all my time going to Home Depot, I have never been so put off. I WILL NEVER RETURN TO HOME DEPOT,,,EVER!!!

Great people and service

Had many options for something we didnt find at other stores.

Janice was wonderful

I have been updating my residence & have had nothing but friendly & outstanding service from Rena, Tyrone & John. They go above & beyond to help you find anything you need to finish your projects! Very rare to find great customer service like what Rena & Tyrone provide.

I was shopping for a home vacuum cleaner and the item I chose had a great description of it's features

Yesterday I made a return of some Christmas lights that were not the color I thought I wanted. All items were unopened and in NEW condition. I had 4 boxes of lights and 1 real of 100 lights. When I returned the items I got to the counter. There were 2 attendees at the counter, on the phone, dealing with another issue. When it looked like we were going to have to a wait a while one of the attendees left the counter, went to the FARTHEST counter away and waived me over. She did not offer to help me with my items or even tell me she was going to the other counter so I could ask her for help. She just went to the other counter and waived me over. It was rude for her to not ask me for help with my multiple items. I was not happy about this interaction as it felt cold and like she really didn't care anything about me or what I may needed from her.

Several out standing associate's "Lucy and Jenifer"

Haven't put up tree yet nor used other products purchase yet.

Helpful staff, great experience!

I purchased 5 pieces of appliances and Cynthia was more than helpful. She answered all my questions and had me out the door in no time. Very knowledgeable employee.

Great Service and Help

This Home Depot store is very good. The employees are friendly and they helped find items what I need.