#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(954)437-0507
Tool & Truck Rental(954)437-0513
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11001 Pines Blvd
Pembroke Pines, FL 33026
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 543 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (543)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 543 reviews
Great Experience!!!
this home depot is clean and organized
by
    • Recommended
    Gio was excellent
    Gio went beyond my expectations to assist me in finding a set of keys that were dropped at your store He took all of my calls at 7 in the morning returned messages and all in all we were able to locate those keys A very polite and respectful young man Definitely an asset to Home Depot
    by
      • Recommended
      Great variety of products.
      The Home Depot store is a place where we could find everything is needed to maintenance our homes.
      by
        Long lines to pay
        Store has over 6 self checkout cash registers. None of them working. They just have one or two employees doing checkout. Not acceptable in these days when most of the stores are moving forward to self checkout system. Shame on manager store who wants to rely on two employees to take care of a bunch of customers who wants to pay. Those employees must be in the isles assisting customers with their concerns. Not talking between each other all of the time.
        by
          Helpful Staff
          Employee walked me to the location of the items I needed.
          by
            • Recommended
            GREAT CUSTOMER SERVICE
            I've visited this store twice within the last week. On both occasions I receive exceptional service. The first time the employee offered to help me. The second time the woman at the checkout line helped me apply for a HOME DEPOT card. Which I knew I needed because being a Realtor, you constantly have to make a purchase at HOME DEPOT.
            by
              • Recommended
              Great Customer Service
              My husband and I have been shopping for a new refrigerator. We have not had any luck until we stopped at this Home Depot. We were plesantly surprise to find what we have been looking for. We are thankful of all the help we got from the staff member named Jeff. We were not even thinking on buying anything else but Jeff was so helpful that we end up getting the matching stove and microwave. That's a good Customer Service!
              by
                • Recommended
                Great customer service in self checkout
                The cashiers was super friendly and nice. I was in Llo line she greeted me with a smile and was fast and efficient, thank you Home Depot for having great employees.
                by
                  • Recommended
                  Nuts and Bolts
                  Better have all your homework done if you want to find something at this store. I spent half an hour searching for anchors for my hurricane panels. None visible in stock and no one willing to help me search through the hundreds of little boxes strewn around. What a mess.
                  by
                    Linda is the best !
                    Linda was so friendly. She greeted us with a smile when we came to check out. Definitely the highlight of her day because she made us feel welcome and comfortable. It's interesting that a 10 minute conversation made our day! My wife and I are very pleased with her, and the way that she was able to help us with what we needed
                    by
                      • Recommended
                      Home Depot has changed
                      Service is not like it used to be
                      by
                        Customer service
                        Phenomenal customer service in garden department. Because of Christina “the plant whisperer” my green space looks amazing
                        by
                          • Recommended
                          1 found this review helpful
                          Awesome Customer Service
                          Their Cirbside Pickup is Great! Awesome Customer Service. Employees are on the ball. Keep up the good work guys and gals.
                          by
                            • Recommended
                            My go to for all my home needs
                            I have been coming to this home depot for over 10 years and I've never had a bad experience.
                            by
                              • Recommended
                              Great Service
                              I was happy to purchase paint from HOME DEPOT. The young man who helped me was friendly and VERY helpful and patient. The cashier LLOKEARA was also friendly and made sure that I had help putting the paint in my car. I always like shopping at this particular HOME DEPOT. The employees are always friendly and helpful!
                              by
                                • Recommended
                                Leveler blinds for kitchen
                                Ordered levelor wood blinds for kitchen window and now I'm waiting for the installer.
                                by
                                  • Recommended
                                  Great features
                                  excellent customer service
                                  by
                                    • Recommended
                                    Customer service or lack of
                                    Went to the depot to get flooring samples, but could not find an employee to help me. I needed some fake grass samples cut from the big rolls
                                    by
                                      bad service
                                      I needed to make some copies of my keys and i had to wait for the employee almos 15 minutes and when i made the claim the employee was very rude. I complained to the manager and he told me that they have only one employee trained to perform this task in the entire store...only one employee able to perform this task...only one employee who knows to use the machine to make copies...unbelievable !!!!!!!!!!!!!!!!
                                      by
                                        Home Depot
                                        I always get lost walking around in HD. Too many things I want to upgrade at my home.
                                        by
                                          • Recommended
                                          Best Home Depot in South Florida!
                                          Always helpful - always gracious - and always happy to make your experience perfect - just ask at customer service and they always say YES!
                                          by
                                            • Recommended
                                            Smooth process
                                            I went to my local Home Depot (#6852) to purchase two major appliances and Jeff, the department salesperson, answered all my questions and made the process smooth.
                                            by
                                              Home Depot is a great one stop shop
                                              Love shopping Home Depot thru have everything you need for home and garden
                                              by
                                                • Recommended
                                                Horrible customer service
                                                Never purchasing an appliance from here again. I placed an order on a fridge that was supposed to get delivered but never arrived. I rescheduled the delivery and they took it to the wrong address, stating there was nothing they could do about it at this point and I’d just have to reschedule the delivery again even thought they were 5 miles down the road.
                                                by
                                                  Great Customer Service
                                                  Good employees are hard to find and employees Piero and Victoria are top notch!
                                                  by
                                                    WORSE Service
                                                    JASON the Cashier overcharge me $169 (My bill was 1k). I when back to the store to get my money back and no one has help me to get my money back. So basically the cashier rob me and he got away with it.
                                                    by
                                                      Great Customer Service
                                                      I would say about 90% of the employees work and are kind! Always a pleasure to shop here!
                                                      by
                                                        • Recommended
                                                        Exceptional Service
                                                        These three employees were exceptional and helped make what could have been a frustrating trip a beneficial one. Alpheus Cooper, Mary Barnwell and Ray Lou. Thank you much for your product knowledge, professionalism and patience with me.
                                                        by
                                                          • Recommended
                                                          Great customer service from Amazing young Man (Will)
                                                          Amazing Customer Services
                                                          by
                                                            • Recommended
                                                            Great visit
                                                            Friendly and knowledgeable employees
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 543 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              5801 University Dr

                                                              Davie, FL 33328

                                                              3.70 mi

                                                              Tool & Truck Rental

                                                              (954)252-7009

                                                              Pro Service Desk

                                                              (954)252-7003

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              3183 Sw 160th Ave

                                                              Miramar, FL 33027

                                                              4.28 mi

                                                              Pro Service Desk

                                                              (954)392-4734

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1951 S State Rd #7

                                                              West Park, FL 33023

                                                              5.70 mi

                                                              Tool & Truck Rental

                                                              (954)967-6440

                                                              Pro Service Desk

                                                              (954)967-6434

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm