#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)952-7402
Tool & Truck Rental(215)952-7408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2200 Oregon Avenue
Philadelphia, PA 19145
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Customer Store Reviews

  • 4.5 out of 410 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (410)
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Showing 1-30 of 410 reviews
Bad attitude
Bad day for a Homedepot employee degrading
by
    Good experience in this homedepot
    I enjoy coming to this homedepot customer service are very helpful
    by
      • Recommended
      I
      I bought a weed wacker, for the first time, they showed me how to use it in the store, now i'm using it like a professional so happy.
      by
        • Recommended
        Checking out at this store is a nightmare
        There are multiple registers at self check out {they're the only registers in the store to check out} yet one employee at the only "self check out" register that's open has to assist one customer at a time to check out. It takes forever to purchase anything and leave. It's really unbelievable and a huge waste of time, avoid this store.
        by
          Had Everything I needed to get the job done.
          Had a blown up water heater when I woke up and I needed to take care of it ASAP. I went to Home Depot and I was shocked that Everything I had on my list was in stock. Lately, stores seem to be out of EVERYTHING but this wasn't the case here. There were many water heaters to chose from but more importantly ALL of the fittings, gas line connectors, water supply hose assemblies (sharkbite), gas rated Teflon tape, shutoff valves, and the like were plentiful. There's nothing better than a 1 stop shopping trip. Great store!
          by
            • Recommended
            Great customer service
            Staff was helpful and friendly
            by
              • Recommended
              Great store
              This is the best home depot in the area, all employees are kind and helpful
              by
                • Recommended
                This store sure is clean!
                Today was trash collection day and I was almost out of the 50 count contractor bags. They were almost in every other aisle in this store! This store was also brightly lit, so if you knew what you were looking for, you sure could find it!
                by
                  • Recommended
                  Works great
                  Great product. Does the job
                  by
                    • Recommended
                    The flooring department very helpful
                    Elizabeth, Steve, chrissy & team THANK YOU
                    by
                      • Recommended
                      Best Home Depot in south Philadelphia
                      Workers are always helpful and they always have everything I'm looking for
                      by
                        • Recommended
                        Horrible Customer service
                        Cashier was rude to me and the customer before me very unprofessional
                        by
                          Great Store
                          Found some things 75percent of I was so happy from time to time I always find great deals here
                          by
                            • Recommended
                            Great service
                            Stefanie was very warm and friendly. She helped me with all the questions I had and made me consider getting a Home Depot card next time I visit
                            by
                              • Recommended
                              Rude staff and dirty store #4166
                              Avoid if you can. Constantly looks like a hurricane ran through the store. The only thing that makes it worse is the rude staff
                              by
                                Great Customer Service
                                I am so happy and pleased with the customer service here and Brandy and Carmella are the Best
                                by
                                  • Recommended
                                  I owe a BIG thank you to the employees and manager of the store, at Oregon branch, that went the...
                                  I owe a BIG thank you to the employees and manager of the store, at Oregon branch, that went the extra mile to retrieve a bag of supply that I left in the cart, in cart's coral. From the girl at the cashier, whom Iapproched first, claiming that I left the bag at her post, to her supervisor, who ran around endlessly, trying to find a clue about where the bag is, and finally to the manager , who found the bag , tracing my movement, from the moment I left the cashier to the moment I drove away. Turn out, I return the cart to the coral with my bag. Thanks to the awareness of the employee, collecting the carts, my bag was 'rescued'. Thank You to all the employees involved. Daniel Har-el.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  the store is short on electric supply. 14-2 romex w/g. 50 ' no ! plastic 2g nw and 2g ow boxes....
                                  the store is short on electric supply. 14-2 romex w/g. 50 ' no ! plastic 2g nw and 2g ow boxes. short.
                                  by
                                  • Verified Purchase
                                  Ray Brown and Fatima provided excellent customer service and knowledge about the products that I ...
                                  Ray Brown and Fatima provided excellent customer service and knowledge about the products that I purchased. Thanks to Ray and Fatima
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The employees are very helpful and friendly. I was helped by Rob from MET. He was very helpful an...
                                  The employees are very helpful and friendly. I was helped by Rob from MET. He was very helpful and kind. He went above and beyond to help me pick a grill.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Know what you need and a back up product incase they dont have it. Having the product inventory I...
                                  Know what you need and a back up product incase they dont have it. Having the product inventory ID or pic of what youre looking for will help the associate locate what youre looking for. Store is clean but just like on the roads watch out for others. Staff is nice and helpful, if you get a bad one, ask the next associate you see.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I SAID IT OVER AND OVER HOME DEPOT IS ONE OF THE BEST PLACE TO SHOPPING IT'S COMFOTTABLE AND SAFE...
                                  I SAID IT OVER AND OVER HOME DEPOT IS ONE OF THE BEST PLACE TO SHOPPING IT'S COMFOTTABLE AND SAFE TO SHOPPING. I DO RECORMMEND HOME DEPOT ANYDAY & ANYTIME TO SHOPPER YOU CAN BUY ANYTHING TO FIT YOUR WORK NEEDS. MY OVERALL RATING IS 100% EXCELLENT AND WILL RECOMMEND THIS STORE ALL TIME.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Self check cashier at self checkout on 4/18/21 around 1pm was very polite and helpful. I didn’t g...
                                  Self check cashier at self checkout on 4/18/21 around 1pm was very polite and helpful. I didn’t get chance to get her name but she is always helpful and good customer service everytime I come!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Nasty and lazy associates through out the store ...
                                  Nasty and lazy associates through out the store ...
                                  by
                                  • Verified Purchase
                                  The customer service supervisor, Gina, was very helpful.
                                  The customer service supervisor, Gina, was very helpful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  It’s difficult to locate an employee to assist you if you have a question. The shelves are mostl...
                                  It’s difficult to locate an employee to assist you if you have a question. The shelves are mostly empty. There is often a long line to checkout and then you have to wait in line again to leave because a security guard must scribble on your receipt. That feels like Home Depot automatically assumes their customers stole something and the customers have to prove otherwise.
                                  by
                                  • Verified Purchase
                                  Great store pro desk has amazing associates! Thank you Jade and Melanie!!
                                  Great store pro desk has amazing associates! Thank you Jade and Melanie!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Salesman readily available
                                  Salesman readily available
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The store is very neat and clean to be that size and to that much stock
                                  The store is very neat and clean to be that size and to that much stock
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Being a salesperson is a very important position (when you're properly trained). Checking out was...
                                  Being a salesperson is a very important position (when you're properly trained). Checking out was a breeze but the associates need to follow through. Customer service on this particular day was not up to par, Public service & customer service skills should be taken with pride. Afterall, when a customer enters a store, the associate job is to be very attentive , service with pride & quality service determine if there would be any future visits. An associate is the "ambassador" for the store name it stands behind. We all are dealing with COVID pandemic, but I still go to work (in a hospital) & do my job with attentiveness, pride & awareness. I was so disappointed that I had to remind myself, some is in this for the monetary reward & others are in it for the satisfaction of knowing they've helped someone. I feel customer service needs to be in place on a regular, because going to purchase a simple productor even a truckload of equipment ,can be a better experience if a friendly environment is provided
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 410 reviews

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