#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)932-7962
Tool & Truck Rental(407)932-7963
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1651 S Poinciana Blvd
Kissimmee, FL 34758
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Customer Store Reviews

  • 4.6 out of 677 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (677)
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Showing 1-30 of 677 reviews
Great shopping experience
Best deal on Rigid Wet Vacuum hd 16000...16 gallon...6.5 HP.
by
    • Recommended
    Excellent customer service
    Arlene is very attentive and helpful. She properly explained to me how to fill out the warranty of my product. And she explained to me how to navigate in the application. Super satisfied.
    by
      • Recommended
      Great staff
      My favorite Home Depot store by far. Hats off to Brenda Maldonado at the paint section, and Erica and Carmen.
      by
        • Recommended
        Improved customer service
        The store look well organized and the staff was very helpful.
        by
          • Recommended
          Great staff !
          Staff is very knowledgeable and personable ! I felt at home.. thank you Jermaine, Maria A gentleman at the paint section who helped me find the right grey scale and also the gentleman at the flooring section that helped me with my tiles.
          by
            • Recommended
            I visit Home Depot, almost daily & end p buying something or the other
            I enjoy my visits to the Home Depot....
            by
              • Recommended
              Quite Satisfied
              Good Shopping Experience.
              by
                Outstanding customer service
                Appliance Specialist ERIATA GOODWIN is the BEST! What a great experience to do business with her. Great product knowledge and customer service skills. Kudos to ERIATA!
                by
                  • Recommended
                  Paint Department
                  I would like to thank Brenda and Sarita for at the paint department for being helpful and friendly for matching the paint on our home. Thanks for correcting our mistake and hope to see you again.
                  by
                    • Recommended
                    Great customer service
                    The manager Matthew was very polite and professional he answered all of our questions and made our shopping experience a pleasure.
                    by
                      • Recommended
                      ,Horrible installation experience
                      Although the sales end of the transaction was ok, the delivery was a nightmare. I ordered a 4 appliace package: range, refrigerator, microwave and dishwasher. When the installers arrived, there was negativity from the start, questioning whether the items would even fit through the doors.Finally they did manage to maneuver them all in. Then they refused to install the refrigerator because the water turn off was dripping, then they couldn't install the microwave because it is direct wired and there was a problem with the door opening against an adjacent dabinet. I had to call a plumber to install the refrigerator another $150 expense and my son and grandson installed the microwave in a matter of an hour. Unacceptable after I already paid $119 for the micrwave installation. At the end of the Home Depot installation I was left with two large refrigerators in the middle of my kitchen, neither of them usuable. I've been living with this mess for three days, until my son and grandson came along to finish what Home Depot started
                      by
                        Great product availability
                        I love going to this home Depot because they always have the merchandise that I am looking for and it I cant find it there is a staff ready and willing to help at all times. This store is so organized and super clean!
                        by
                          • Recommended
                          Sometimes you find a winner
                          Jeff in Plumbing is one of the best representatives Home Depot could employ. Takes you from “customer to friend “ in just a couple minutes! WHAT AN ASSET to Home Depot, that over the years has really failed on Customer Service ! Shopping. In HD in 2023 I feel more like a burden than appreciated customer. JEFF made a difference! 1651 S Poinciana Blvd - Kissimmee, FL.
                          by
                            • Recommended
                            Great customer service
                            Erika at the self checkout was wonderful helping me when I was having issues at the register. Very attentive and professional. Paint department service was quick and professional.
                            by
                              • Recommended
                              Great store!
                              Knowledgeable employees & great selection of merchandise. Can't go wrong here!
                              by
                                • Recommended
                                HOME DEPOT ROCKS!!
                                I had the absolute pleasure of speaking to Rita today to order an entire kitchen of appliances. I was WOWED by her professionalism, empathy, and pleasantness!!! She suggested a package which I am sure will be perfect!! She is the best person I ever spoke to over the phone and took care of EVERYTHING for me!! THANK YOU RITA!!
                                by
                                  Education at it's Best!
                                  Maria and I are so excellent. Our visit not only was a very pleasant experience it was an educational visit as well!
                                  by
                                    • Recommended
                                    EXCELLENT CUSTOMER SERVICE
                                    I'm happy that I can to this Home Depot today, because CHRIS made my shopping experience more than amazing. Because he assisted me in selecting the right backsplash for my kitchen. I rate CHRIS 10 out of 10. He is more yhan 5 star. Because he went beyond the call of duty to ensure that I left the store completely satisfied with my purchase.
                                    by
                                      • Recommended
                                      Thank you
                                      Great place to buy you always find what you need
                                      by
                                        Close to residence
                                        Friendly employees Clean store Plenty of stock
                                        by
                                          • Recommended
                                          Great features
                                          Excellent store. The attention was so professional
                                          by
                                            • Recommended
                                            Best employees
                                            Home Depot is our families ONLY place we shop for everything needed!! Best employees who are knowledgeable, personable and genuinely seem to like their job which is rare these days!! My husband and I’s Sunday shopping was less hectic and time consuming!! We never go to Lowe’s or anywhere else!
                                            by
                                              Excellent
                                              I have gone to this Home Depot for a very long time and I am never disappointed whenever I go. It is convenient and close to where I live so it is always the best choice.
                                              by
                                                • Recommended
                                                Phonia went the extra mile for me!
                                                It was 9pm. I worked all day and was exhausted. Because I am in the middle of remodeling my home, there were specific items I needed to have in place, the next day. I was stressed. Upon entering the self-check-out register, Phonia came with the warmest smile and asked "is there something I can help with?" She immediately began scanning the items! I almost cried!
                                                by
                                                  • Recommended
                                                  Thank to Diane, I got the Exterior door I needed.
                                                  After searching everywhere for the door size I needed, and finally going to Home Depot I found the one I was looking for but it didn't come in lefthand-outswing, thanks to the lady that helped me she said it can be ordered and so I will have my door, thanks to Diane.
                                                  by
                                                    • Recommended
                                                    Extremely poor service
                                                    Cashier Valeria was texting on her phone and did not even say a word...NOT EVEN THANK YOU. Train your employees Home Depot.
                                                    by
                                                      Looking for hard to find item.
                                                      Found the rechargeable light I’ve been looking for!
                                                      by
                                                        • Recommended
                                                        Great store
                                                        I love visiting Home Depot they really are the toy r us for adults.
                                                        by
                                                          • Recommended
                                                          Best home depot store in kissimmee
                                                          I will keep coming back, lots of selection for my garden..
                                                          by
                                                            • Recommended
                                                            Staff was very helpful/pleasant
                                                            Needed assistance locating an item. Both people I asked were very helpful - even when we could not locate the item at first.....found it in plain sight and teased staff about it being in front of our face....they laughed. Nice that they are all pleasant at this location.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 677 reviews

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