#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(253)770-6420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
303 35th Ave Se
Puyallup, WA 98374
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Customer Store Reviews

  • 4.6 out of 530 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
Everything and more
Each time I come to this Home Depot I am greeted by very friendly staff, they will go out of their way to show you where the items you need are located not just pointing. They are helpful in guiding you on what you need for projects. This store always have what you need, and is kept very clean. I've never had a bad experience here.
by
    • Recommended
    Poor service and disregard for veterans
    I received poor service and disregard for my veteran status. Checker with barely enough English skill to communicate.
    by
      Friendly and helpful
      The employees greeted me when I walked in, asked if I needed any help finding anything. Then the employee took the time to walk with me to the aisle instead of telling me, asked if I needed any other assistance, and of course at the end asked if I found everything okay.
      by
        • Recommended
        ALWAYS VERY HELPFUL
        Whenever I need something for do-it-yourself type projects at home this Home Depot is always been hands down organized and friendly help. And actually able to find somebody to help me unlike some of the other stores close by. Highly recommend this facility
        by
          • Recommended
          Product in stock
          We came in looking for flooring, and had questions. A gentleman was very helpful with our concerns, deserved for the product we waned, found it in ample supply, then helped load it after we paid. Great experience. Great prices.
          by
            • Recommended
            Safe, Clean Store, Knowledgable Helpful Employees
            Puyallup Home Depot store is an enjoyable friendly experience. Store and parking lot are clean. Staff greet you coming in and leaving. Employees smile. They ask if you need help as you walk through store. They are helpful, knowledgeable and quick. Store is orderly and easy to find things, but if you can’t, an employee will ask you if you need help. Employees work together to take care of you. They actually like to see you, and smile as you walk through store. A very nice pleasant experience. I feel safe there - huge for me!!!
            by
              • Recommended
              Rude
              Very mouthy associate with an accent.
              by
                Very Pleased Contractor
                I needed help with a claw foot bathtub. Ila, at the Prodesk spent days helping me find out all of the differences in the quality of bathtubs. Who know there was so much to research? Ila did and was able to help me purchase the best quality tub. Ila made the entire experience painless and made the process even enjoyable. Thank you.
                by
                  • Recommended
                  Trespassing Rv’s and cars in parking lot
                  We are frustrated by the multiple hobo Rv’s that live/litter in the parking lot.
                  by
                    1 found this review helpful
                    Great store
                    Bought our new riding lawnmower at our Home Depot in Puyallup WA today. We had done our research and had a few questions left before purchase. The employees were very friendly and helpful. They took the time to give us excellent service and the experience was great. We love our store #4709. Love the employees and the products are great. Returns are easy and fast. Love it.
                    by
                      • Recommended
                      CUSTOMER SERVICE IS #1
                      I NO LONGER DREAD GOING TO THIS HOME DEPOT THINKING I WILL HAVE TO WANDER AROUND TO FIND AN EMPLOYEE. THEY ARE ALL OVER AND ACTUALLY ASK YOU IF YOU NEED HELP! LOVE IT.
                      by
                        • Recommended
                        1 found this review helpful
                        Contractor
                        Alex helped me find items all over the store. Alex seemed so happy to help me he was actually dancing down the Aisles. It was a great time
                        by
                          • Recommended
                          Fantastic customer service
                          I needed help with the correct items for a project. Tracy and Don were so helpful that the shopping experience was almost as much fun as going to a movie. In fact we might be having a movie night together because we had such a great time
                          by
                            • Recommended
                            Really Great Deal:
                            Really great deal on DeWalt tools, very helpful employees and willing to help. This store is very consistent customer service. Really like this store.
                            by
                              Great staff
                              Always a good shopping experience as far as friendly, helpful and knowledgeable staff.
                              by
                                • Recommended
                                Have fun trying to get your stuff.
                                Everything you need is behind lock and key and the employees scatter like field mice to a brush mower when you need to get something. Be prepared to seek a real checker, or do the job for yourself with no discount.
                                by
                                  Fantastic customer service from young man named Jeremy
                                  I purchased a milwaukee fuel vaccuum and was helped by an extremely knowledgeable employee, 5 star service!
                                  by
                                    • Recommended
                                    reliable
                                    its my favorite store ! helpful employees..
                                    by
                                      • Recommended
                                      As with all stores these days Home Depot Needs more employees
                                      With a few more employees that are trained to notice ppl in need this store would be GREAt! At this point it is a very good store to shop in and is doing its best.
                                      by
                                        • Recommended
                                        Carolm
                                        The employees at Puyallup Home Depot are great. They are always helpful to find an item and cashiers are great. They have what I need each time.
                                        by
                                          • Recommended
                                          Almost there!
                                          Your store's product line is pretty good but the customer service could use some freshening up & maybe management needs to train more extensively & use incentives for better employee excitement within the store. During these trying times we all need to know our worth!
                                          by
                                            • Recommended
                                            Worst store in the company
                                            The staff treats everyone as if they are a theif. The store is barely stocked and when you need an associate they vanish.
                                            by
                                              Purchase over phone
                                              MS. Williams sold us two major appliances tonight. She is so kind and demonstrates awesome role model for outstanding customer service!! Thank you for hiring prople that know how to treat people/customers in retail sales. She is a gem!
                                              by
                                                • Recommended
                                                Thank you DAVE and BONNIE
                                                Thank you for your help!
                                                by
                                                  • Recommended
                                                  Great personal service
                                                  Picked up a can of roofing paint. All the cans on the shelf were damaged and dented. I took one up to the register and the cashier saw it was damaged. She gave us a nice discount on the paint without us even having to ask. Such friendly and personable service!
                                                  by
                                                    • Recommended
                                                    Fantastic customer service and great selection
                                                    Associate Ema was fantastic!
                                                    by
                                                      • Recommended
                                                      Helpful staff
                                                      first time I've been to a home store where four different staff really helped or at least tried to help. great experience
                                                      by
                                                        • Recommended
                                                        People were available to assist with finding something!
                                                        Instead of wandering all over the store while in a hurry, it was so nice to find someone that helped locate what I needed. Everyone on my last visit was so friendly.
                                                        by
                                                          • Recommended
                                                          Need to hire more customer service people.
                                                          I had to wait almost an hour for the 4 bags of patio sand to be lifted down from the top shelf. There are not enough employees to give customers adequate service.
                                                          by
                                                            Time is valuble
                                                            Don't waste your time going to other Home Improvement stores when you can save your time that is very valuable and walking to a Home Depot store get greeted and get offered help in finding what you're looking for and how to use it and in a few minutes beyond your way back to your job or home to finish your project it's that easy and that fast thanks Home Depot.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 530 reviews

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