Reviews for Raceway #8465

Paula found me in the aisle with the blinds and asked if I needed help. I told her what I was looking for and wasn't finding it so she offered to custom order them for me. Then she told me where I could find the other items on my list and rang up my 2 orders so I wouldn't have to wait in line. She was so friendly, helpful, and the conversation we had felt like I was treated as family. She truly went above and beyond and I think that's just how she is as a person. I'm truly grateful for her.

Every time I am there , professional and fast checkout. Great team of workers. No- nonsense Store. Always Excellent at tool rental every time !

Paula Heald was amazing, patient and knowledgeable.

This is the best Home Depot location where almost everyone is there for their customer. Cashier Orieen went above and beyond to help me this past week

Great experience with Francesco helping us with cabinet design for our kitchen renovation.

Kat from pro desk is a huge asset to this company you should be proud to have her. I only come in to shop with her cause I know the type of service I will get. You definitely don’t get this type of service anywhere else. The whole team is great and I always leave happy and get the merchandise I need.

I shop here many times during the week.. kat was a great help made sure I got what I needed and wash checked out quickly.. will continue to shop here.

Prices are among the best around and you can find just about everything While not all staff on the floor are helpful they try and when you get the truly knowledgeable staff in A given area, they know what you need, sometimes have better alternate suggestions and know where to find it.

Store Employee TANESHA was fantastic! She was knowledgeable, patient and kind!! Made our shopping experience an enjoyable one!

Having purchased keys at another store, I had to return; the keys would not work in the locks. Home Depot is the "BEST" and "GREATEST". My new sets of keys are more than perfect; so incredible; I will continue as a customer for many, many years.

It's not the products as much as the support from the team! I bought 50 trees and the supporting materials, but it was really about Randy and Matt that made it easy to buy at the store without remorse...

Went Mother's Day to buy ceiling lighting to match what she had(an odd shape). The person helping was professional, knowledgeable, asked great questions to understand the issues, and got us to the perfect item quickly. His welcoming/friendly demeanor made getting the help so easy.

Always the best service and selection.

Very good service and patient worker

Needed help to lift a heavy product. The closest associate who was on the phone said his back hurt sorry he couldn’t help. I had to lift it myself. Earlier in the day I had been to the the Hempstead store. The item I purchased was 3 for $10 I needed more so I went to the Westbury store to asked for it. They said the item was not at that price. I asked why. The answer was different market. The stores are maybe z5 miles apart. I asked for a manager who agreed with him. I kept protested we walked over to the item only to find out that it was priced at$3.33 each just stupid workers

Returned an unused and unopened product and was accused of taking parts out of the sprayer still all in its original sealed packaging. Customer service was extremely rude and wrongfully accused me of basically stealing. Long time HD customer, I will be looking for other options going forward

Very low stock of ceiling tiles

Great and helpful employees

Purchases are much easier and less stressful compared to other Home Depots

This place has the worse employees

This store almost always has what I need and if not they order it. The personal are extremely helpful.

Oreni was one of the rudest employees I have encountered in any Home Depot location. While being spoken down to that I didn’t understand the military discount policy (and the major change it just went through), I was told to “move out of the way” of the self check out until I was able to “figure it out”.

I needed light bulbs and high hats and Marty really was so knowledgeable and willing to help me. I wish all the Home Depot’s had more employees like him.

store light is. poor and not keep very clean

Brian and Kimberly in Flooring are amazing. Knowledgeable, friendly and helpful. They made kitchen floor shopping a breeze.

Kimberly Chrispin is the best!!

Brandy at returns in Westbury was exceptional! I had an issue and Brandy provided excellent customer service and was able to address all of my needs. Not only was she able to address my concerns but she was so kind and patient. Such characteristics that cannot be taught. More times than we would like to admit, negative comments are left but I would really appreciate if someone in a managerial position can commend and reward Brandy on her dedication to this job. Especially in the unfortunate times that we are living in at this moment, with so many family and friends passing from covid. Despite what Brandy may be facing outside of work she showed up with a smile and demonstrated quality work. You have an amazing person and employee working for your company. Thank you Brandy and keep up the great work. You are appreciated :) After speaking with Brandi I went back to pick up my door. Another employee named Justin had to retrieve the machine for the door. Instead of assisting me or even asking if I needed assistance he proceeded to walk away and take out his phone. It was as if I was translucent. I can say that this put a terrible taste in my mouth. To go to one extreme was very disappointing. I do wish that I could place two separate “overall ratings” for Brandy vs. Justin but unfortunately that is not possible.

Nice clean store that's very organized with well stocked items and very pleasant employees

Stef W in the plant/tree department went above and beyond. Two other employees inside the store also were most helpful - I am sorry that I didn't get their names! Helpful and Friendly employees deserve a shout out!