Reviews for Ross Township #4159

Mr. Jim Kelly is pure gold for the Homedepot. He helped me with the purchase of several appliances with patience, expertise, professionalism, humor, ....

My recent experience at Home Depot was overshadowed by the unprofessional behavior of one of their cashiers. I observed a heavier-set man with a neck tattoo demonstrating blatant disrespect and intimidation towards customers during checkout. His rude demeanor and menacing attitude were unacceptable. It was evident that there is a lack of strong management and oversight into the training experience at this location. Such behavior reflects poorly on the company and creates an unwelcoming atmosphere for customers. Management should address this issue promptly to ensure a positive shopping experience for all patrons.

I went into the store today to pick up a few materials for a quick fixer up. Dave was extremely helpful and guided me through all the materials I needed.

The staff took the time to listen to my needs and provide me with the best possible solution for my budget. Extremely helpful.

I bought my solid wood cabinets and accessories. I also bought a red leather sofa and it was beautiful and my Mom loved it. But everything I bought, I was very pleased But the Ross Township store was more variety of items like the motion lights I bought.

I generally get what I need there at a reasonable price.

This store has the best employees. They are very kind and knowledgeable and very helpful.

I didn't plan to make a second trip in today but when a carpet issue came up I had to make a return. I did t think anyone could top the excellent service provided by Brian and Ken on the first stop today but then I met Corey and the night crew. Wow. I felt like I was being carried around on a thrown once they stepped in.

I am at the store three days a week for many things

I won't shop anywhere else.

James at Home Depot customer service GREAT Skills on 6/6/2023 Excellent service very good job showed you have a sense of humor too

Excellent team work by the associates

The woman stocking plants outside went above and beyond today

I was with my niece and we were looking to purchase some kitchen appliances and our sales person could not have been more patient, kind, and thorough! I will definitely be back and I must say the other employees that I encountered were just as knowledgeable and courteous.

Poor customer service,

I bought a Dewalt Mower yesterday There are several people who went over and above to be I got the needed batteries that weren’t stored with the mower.

I frequent this location and have received great service, particularly from Jim in appliances. He takes the time to answer all questions, and assist with my decisions, and one time, with another employee, immediately brought the correct item to my house when I discovered the wrong item had been delivered the day before.

Had a great experience with greetings from associates and the store/aisles were clean for a safe, easy shopping experience.

Every product I’ve bought from Ross Home Depot has been correct, I’ve never had to return any item that I’ve bought. Every product that I see b4 I shop there is always what advertised as being correct when I buy it in store. Buy many different things there. Thousands of items to choose from. Very nice store.

shop there now and then if in the area, Live in Shaler, so i go to Hampton store more then Mcknight, but both stores have help me

I was working under time constraints and needed attentive service to purchase a new dishwasher and a water cooler. Service attendants in Appliance were spot on. Kathleen was focused on our purchase without distractions and very effective and gracious. I’m going back!

Met with Kristi in Kitchen Design and was blown away. So friendly and knowledgeable! Totally inspired me and made it all seem so possible! Thank you!

When a young employee saw me struggling reaching for a product,He came right to my aid

The people in the door and window Dept, as well as the paint Dept. are terrific.also Mark Harris in electrical Great to deal with.

This Home Depot stores their extra shopping carts right up against the front of the self-service propane kiosk. Be ready to move a few carts to get access to the propane kiosk.

I am so satisfied with this store and the only way I can put my finger on it the employee generally care they care about the customer the store is alwa organized

I bought flooring and can't wait to get it installed, the people at store were very helpful and informative

My husband and I needed help in repairing some parts of our porch. We didn’t know where to begin or what lumber to buy. We ran into John who works in plumbing and he asked us some questions about our project. He seemed to be able to point us in the right direction, even though we didn’t have any measurements yet. We’ll definitely return once we get the repairs better defined!

Joshua was the employee that helped me. He was very kind and knowledgeable and patient and explaining the products I bought. Actually the entire staff that I came across was extremely professional and friendly. I will definitely be back.