Reviews for Rowlett #8951

The Rowlett store always has the products that I need. Others may be sold out, but this site keeps things stocked and there’s always somebody available to help me. Mary at the cashier is super sweet. She helps me in the self service lane and always is friendly and welcoming. She always puts me in a good mood.

Mariela was awesome with her service

Great job with Mary and sharron

No Comment at this time. I will continue to shop at the Rowlett Home Depot. Thank you

The people at this store actually greeted me and were so helpful!

I was happy with the service from Nathaniel, Chyanne and Sharron

Great cashiers all the time

Great service from cashiers

Some of the ladies in customer service are so so rude and impolite . Disapointed

Awesome store and associates

Awesome job all ovet

Great help and service

Great employees on the front end

Great overall service

Great help from manager

Great service by Sharron

Krieg is a cashier that gives great customer service and is very helpful

Cashier Sharron was awesome

Bought water heater with accessories, mop / mop bucket, and flooring for pantry. I had an amazing experience. Staff in all departments were so friendly and helpful. Definitely recommend this location.

Only one person in customer service. Really slow. No one around to help even after asking for some help twice, still no one came around

Helpful cashiers all the time.

Great service offered

Good and pleasant associates

The Product i wanted to exchange was readily available

Good help throughout the store,

Great overall service

Product was plentiful

I forgot my ring doorbell I just purchased in a cart outside and they found it. I was able to go back and retrieve it. Kraig and Josabed and the other dude with them at customer service were great. Keep hiring people like that, I’ll drive outta my way every time for this Home Depot from now on.

Everytime I come in I'm greeted numerous times and asked if I need help. If I need any , the employees are always willing to help or find someone who can.

I had a hot water heater emergency while my wife was in the hospital. I called the Home Depot next day water heater installation service and was assured that my military discount would be accepted at time of payment. Once the service was finished and I went to the store, they denied my military discount because I went through the home services and didn't buy it at the store. I did not have the opportunity to purchase at the store because my wife had just been released from the hospital and we got to the house to a garage full of water. I understand not being able to discount the labor, but the parts and the water heater should not even be a question. This ended up costing me an extra 150.00 and that will be the last time that I step foot into a Home Depot both for my home and business purchases.