#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(802)786-5704
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
299 Us Route 4 E
Rutland, VT 05701
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Customer Store Reviews

  • 4.7 out of 368 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
Well run store.
We own a 12 acre "farm" where we keep two donkey's and a sheep 8 chickens and two ducks. We live in a 49 year old log cabin. We use this store throughout the year to purchase materials. The store is well run, clean, well stocked and has dedicated and knowledgeable employees. Always a great shopping experience.
by
    • Recommended
    Busy pre summer Saturday
    The Rutland home depot was really busy on this beautiful Saturday afternoon. Even with all the crowds the employees were friendly and attentive. Great job!
    by
      • Recommended
      DOG FRIENDLY!!
      NO MATTER WHAT YOU PURCHASE AT HOME DEPOT. . .YOU'RE ALWAYS SATISFIED. WHETHER YOU KEEP IT, OR HAVE TO RETURN IT FOR WHATEVER REASON.
      by
        • Recommended
        Easy shopping trip
        I don't go to Home Depot often but I needed mulch and much to my delight it was on sale today. I appreciate the sale and the quality of the products available.
        by
          • Recommended
          Very Helpful Staff
          I was walking around looking a little lost (I have to admit) and an HD employee asked if I needed help then guided me to the right aisle.
          by
            • Recommended
            Impressive service
            In contrast to the common belief that big box stores are impersonal and unhelpful, we have been quite impressed and pleased with the friendly, helpful service we have consistently received at the Rutland Home Depot on several occasions that included everything from small purchases to major ones (appliances, windows, etc.). We will definitely be repeat customers!
            by
              • Recommended
              Fantatic Technical Support in Plumbing!
              Thank you Tim for all your help. I am working on a difficult plumbing project. Tim understood my problem and spent a great deal of time with me to help me find the parts I needed.
              by
                • Recommended
                Great service
                Terry at self checkout was amazing
                by
                  • Recommended
                  Extremely great customer service
                  I went into this location recently to have some paint re-shaken that I had on-hand for about a year. Cecilia in the Paint department offered to shake this paint with no hesitations. Then the time came to check out what the quality was like. Upon opening the paint can lid, we discovered that the paint was completely bad, it was frothy and watery. I could not use it. I also had 2 gallons of it. Without skipping a beat, Cecelia started the process with Ben to replace these gallons. I was blown away by this gesture. I was willing to accept the loss.
                  by
                    • Recommended
                    Great Home Depot Store
                    This store is great!! The employees are all so friendly and helpful. The store always has what we are looking for.
                    by
                      • Recommended
                      Great people
                      Dave is so helpful. When shopping look for him. He will meet you with a smile and is very knowledgeable.
                      by
                        • Recommended
                        Help with paint selection
                        I ran out of a particular Rustoleum paint and needed it quickly to finish a job. Tractor Supply did not have it and two paint stores were closed. Home Depot was open and had Rustoleum. Paint drips over the side of the can I brought in obscured much information about the particular kind. I found what I thought was the right one but went to the desk where a young lady, Cecilia, was at. I asked if she knew paint and she said Yes. I showed her both cans and she painted a paint stick with both and dried them. They were not a match: one was gloss, the other was flat. She then accompanied me back to the shelf and found the one that matched. To prove it, she painted the stick again. They were a match! Cecilia was indispensable to my getting the right paint. Many thanks to Cecilia at the Rutland, Vermont Home Depot, and to Home Depot for being open and stocking the needed paint.
                        by
                          • Recommended
                          Outstanding Employees
                          Kudos to the helpful employees—especially knowledgeable, patient, and courteous Brian, who went out of his way to locate numerous electrical items on my list.
                          by
                            Great Shopping Experience!
                            We are a busy small family business. Sometime we need to pick up essentials on the run. Perfect!!!
                            by
                              • Recommended
                              Above and beyond Pat and her team are saving the day
                              It is sad that I’m having to drive two hours to complete a sale but without the effort of Pat and her team things would’ve been much worse so my family is grateful for Pat and her assistance in completing the sale of the Pergola that we needed
                              by
                                • Recommended
                                All of the products I've purchased at this store #4502 have been of great quality. When I've needed assistance,I I got great service.
                                Just purchased an LED light/fan and it works great. In the past I purchased an efficiency refrigerator and it has been working perfectly.
                                by
                                  • Recommended
                                  Kitchen design
                                  We worked with Libby a kitchen designer and she was fabulous! I would highly recommend her
                                  by
                                    • Recommended
                                    A Vital Part of our Community
                                    Home Depot is the go-to place in Rutland for homeowners, gardeners, tradespeople, and so many others. The employees are friendly, polite, and helpful - and sometimes they are neighbors. If you have a problem with a purchase/product, the return desk is always cooperative and efficient.
                                    by
                                      • Recommended
                                      Down to Earth Shopping at Home Depot - Rutland
                                      My purchases are very helpful to renovate my living space.
                                      by
                                        • Recommended
                                        Do not provide self checkout if the purpose of the associate is to hover over people.
                                        Self Checkout Customer Service is less than desirable. They hover over the customers, then accuse them of not paying for things after they watched them scan all items individually. Run the card and retrieve their receipt.
                                        by
                                          happy shopper
                                          when I go to the store it has what I'm looking for
                                          by
                                            • Recommended
                                            Great info
                                            I was looking to buy a new stove and got friendly, knowledgeable info from Susan. Just great.
                                            by
                                              • Recommended
                                              Bathroom cabinet project
                                              Libby in kitchen cabinets is fabulous, she did multiple designs for me to choose the one I liked best and saved me lots of money.
                                              by
                                                • Recommended
                                                Perfect store
                                                Whenever i have to go to home depot i always feel appreciated as i am greeted with a smile everytime. They always find a way to help me out and anything i neeed is always available. Thanks home depot!
                                                by
                                                  • Recommended
                                                  Have product on floor available to sell! Instead of just display.
                                                  I called this store many times and could not speak to anyone regarding my needs for a dryer. I was put on hold each time and not a single person answered, it just rang and rang. I drove 30 minutes to the store and the service desk girls said there was just two of them there and couldn't be answering the phones as they were waiting on people. I had to purchase my dryer that was on the floor and wait a week for it to be delivered. When someone wants a dryer, they cant wait a week. We have a large family and needed it yesterday. BUT, we had to wait.
                                                  by
                                                    Go to store
                                                    I highly recommend going to a Home Depot rather then shopping online. The associates are informative and very friendly. I appreciate their patience as I am a new home owner and do not know very much about home improvement. Hoping to do more shopping and more renovating with Home Depot.
                                                    by
                                                      • Recommended
                                                      Great help here
                                                      Very friendly people work here. Really made me want to come back!
                                                      by
                                                        • Recommended
                                                        Purchase of Washing Machine
                                                        I purchased this machine and the salesperson was great at going over measurements and the qualities of the machine and what to expect upon deliver
                                                        by
                                                          • Recommended
                                                          Can't believe website amounts of items at your local store!
                                                          Stated quantities of items at my local store are often very wrong, all too often online states my local store has several of the items I'm looking for 'IN STOCK', only an immediate trip to THAT store has NONE!
                                                          by
                                                            • Recommended
                                                            unfriendly
                                                            I went to return an item & the cashier Gabriella rude unfriendly & always is even to other people.
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 368 reviews

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