Reviews for Sandpoint #1810

Wish it weren't so far away, I would rather go right by the CDA store to drive to Sandpoint. Sandpoint store is cleaner, more organized, and employees are more helpful.

My experience with returning a number of items (after having purchased most of our home building supplies at this location) was very frustrating (2 friendly cashiers and 1 apathetic) until Katelyn at the Pro X desk helped to complete the return process. She was persistent, helpful, professional and kind (best of all, successful).

When I signed up for this I never thought this had a limit what's the deal? This is the email I just got: "You have saved your Maximum annual benefit at The Home Depot using your Military Discount. Your annual savings benefit has now been met and will reset at the beginning of the upcoming calendar year."

2 out of 2 visits recently, we had extraordinary customer service. Both times, the associate(s) took the time to help us fully with our purchase. Very impressed! Keep these employees happy so they will stick around!!

Have had multiple issues with a water pump situation and went in to get new pieces. Mark knew exactly where to find them and stayed with me - problem solving along the way. I appreciate the above and beyond customer service.

I went to get paint and wasn't sure what to get or what brush. Cody in paint was so very helpful and I really appreciated it very much. I talked to the manager on duty that day I believe it was Cory, they both very helpful and friendly.

No matter WHAT home depot i go to ans SPEND alot of money- the men employees treat women like we are stupid,like they are bothered HELPING you do anything. Its disgusting

Returned a product on 6-15-22 using my debit card and was refunded my purchase….as of today, 6-23-22, I have not received my refund to my debit card. Horrible customer service! So customers, beware of this policy.

i just bought gorgeous hydrangas

Worth the drive not to shop here.

found everything I needed

They have great prices for my handyman projects. Lots of inventory too. I've bought several boxes of oak laminate flooring for multiple projects.

Increased staffing levels, technology and training are making big difference in service. Employees using mobile devices helped me select and find in store items I sought. Now I can find items online and their aisle and bin locations in store.

Lisa R (customer service) and Ken (store manager) made things right with an unsuccessful delivery of Kitchen cabinets. Great service and caring staff. Best Home Depot around!!!

Among the staff, they hire a significant percentage of helpful, seasoned professionals in construction, etc. who can answer questions based on experience and expertise.

Bought a finish nailer and drove back home to Montana, about a 45 minute to a hour drive each way, when I reviewed my new nailer it had a tag attached to the gun reading “ Display Only Non-Working”. When I returned the tool and told them what occurred and the distance I had to travel, they took an additional 30 dollars off the purchase price on top of the 25 dollars off for applying for a Home Depot credit card, to compensate for my travels.

Excellent store, excellent staff, fantastic experience every time I shop here.

It seems like everytime I shop at your store I can never find an employee to help me. When I finally catch someone they act as if I'm bothering them.

Home Depot is my go-to store for everything from hardware to gardening supplies and plants to remodeling materials. Unlike the TV ads that make veiled negative comments about stores like Home Depot, this Home Depot's employees ALWAYS go out of their way to help me find and purchase what I really need. So glad they're within easy driving distance from home.

Store #1810 will help you envision and realize what you can achieve, whether you are a DIY handyman like me or a Contrator. You'll encounter the Team's All Stars; Catrina at the Customer Service Desk, Chris at the Self Checkout stations, Mgr Ken who rallies his Team, the Paint Bullpen Team (both lefties and righties), and if you want to experience the best handshake and/or learn how, seek out 6-yr Navy Vet Bill in Electrical.

For quite a few years I have shopped at Home Depot in Sandpoint. I love to shop there because I know if I have a question concerning: How to do some handy work or what type of took I need to use or what type of paint is best for my home project or anything else, I will be assisted by a store employee who is a professional and I will get all the help that I need.

Great selection and prices.

The employees of this store are especially knowledgeable, helpful, and kind. Both in person and on the phone. They get you what you need without delay. Thank you Sandpoint. You have a great team!

This is a great place to shop for all kinds of home materials. It is 100 miles from my home but the best bargain place to go for anything connected to our home. Service has always been excellent.

I’ve been to several Home Depot stores in a few different states over the past several years and Leanne (Cashier 88337) is by far the best customer service experience I have ever received at a Home Depot! Thank you Leanne for being you :)

Chris offered exceptional customer service today I had to return to the store, after having already made a purchase and she made the “return visit” pleasant and quick

Tristan at check out was amazing! Helped with carrying out the flooring I purchased. All the times been in this store, today was a great experience!

I loved the help I the appliances center

This store is super friendly and Employees are almost always eager to help even when covid was active here. When you enter the store some one always says Hi unless all are real busy. Like I said Home Depot is my favorite store for all hard ware and appliances and tools ETC. And they sell good quality tools and appliances.

Great store! Clean and well organized. Garden center has fantastic plants.