Reviews for Sarasota #255

Henry checked my mom and I out today and he made both of our days. He’s extremely kind and helped us find what we were looking for with a huge smile on his face. He was a joy to speak with. Thank you, Henry!

JJ was extremely attentive, she went online in the store, printed out items to compare for stovetop and kitchen exhaust…Ordered online, fast, efficient and with a smile!!!

I finis a project and Tim help me with returns. Excellent coustumer service!!

Excellent service and choices in the appliance department. They didn’t have a model we preferred in the store, so the salesman went online and found just what we wanted & we had it installed four days later!

Store professionals provided customer service above-and-beyond 'normal', expected help.

We moved recently to Sarasota and this store is our go to for all the small projects we have around the house. Lots of options, great stock, great employees.

Thank you had a great experience

I’ve been shopping around to figure out what I wanted for a countertop and I wasn’t sure till somebody showed me what a butcher block countertop would look like. I thought it looked awesome. Went to Home Depot got the help that I needed. Loaded it up on my cart, paid for it, and somebody help me load it onto my truck.

Professional courteous and helped me check out early in the morning

Marcia was the cashier who checked me out. She was kind, knowledgeable, quick and efficient.

Friendly, knowledgeable and proactive staff made finding what we were looking for an easy task.

Heather and Rose are amazing in Customer Service! They go above and beyond to aid you.

Love this store. It’s very organized and great service by readily available staff.

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At busy times it becomes clear that this store is very under staffed. While some employees are super helpful and always polite, there are some that are just staying out of the way and biding time to collect a pay check. Shelf stocking is also an issue. I often shop for something that is shown as 'in stock' but there are none on the shelf, or they are hidden high up because no one in that department has bothered to check the shelves. I always make an effort to put things back where I find them, but other customers do not all have the same attitude. Staff should go through the shelves from time to time to make sure items are correctly placed. Electrical and plumbing are particularly bad in this respect. I have great things to say about the people on the Pro Desk. I get great service there, and these employees should be recognized for going the extra mile for customers.

I absolutely love this store. This is my favorite Home Depot in the state of Florida. You always have just what I need and the customer service is amazing. Plus, I always leave with a smile even if I don’t find what I need.

Loosing thousands of dollars, a day in retail theft through self-checkout. Thieves love self-checkout. But put cages around Ryobi edging tools, that paying customers have to be escorted to checkout really! So, what you going to do, hire security to stand at the doors?

Employee Henry at cashier was so helpful I got what I needed in record time. Everyone in store was helpful and nice - a credit to Home Depot. Happy experience and recommend this store highly.

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Excellent service provided by sales person. Refrigerator in stock. And schedule a rapid delivery.

I always find what I am looking for in the Garden Center. The selection and prices are great.

I have never met so many experienced, knowledgeable, friendly, helpful employees in one store in my life! They also seem to support each other so nicely! Manager must have built a great internal culture! A true shopping pleasure❣️

Cashier was great thanks

Employees always seem to have time to SHOW me where things are instead of POINTING me to an Aisle to look for myself.

Great experience. My cashier Marcia Who is Wonderful she seems so caring and was so helpful

David recently assisted me w/a purchase and he was knowledgeable, efficient and very professional. Truly appreciate the customer care.

So happy i went to this store to purchase a new door. The sale people are great and i highly recommend shopping at this store

Shopped (6) departments this morning and wasn't engaged a single time, not even when entering the store. Only at the front end was a super positive experience dealing with Marcia. She understands customer service, a superstar cashier.

I walked in overwhelmed with a project I had to complete. I had no tools for the job, nor any idea on how to complete it. Sandy walked me through everything, and accompanied me throughout the store to get me every item I needed. She is simply amazing.

Cashiers were waiting to check people out, not just self checkout. Positive and very helpful staff