#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(904)417-4616
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
230 Durbin Pavilion Drive
Saint Johns, FL 32259
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Customer Store Reviews

  • 4.4 out of 281 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (281)
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Showing 1-30 of 281 reviews
Store was extremely clean and full of knowledgeable associates!
Store was extremely clean and full of knowledgeable associates!
by
  • Verified Purchase
  • Recommended
Me and my mother were out looking to get a Christmas tree for our home and an employee by the nam...
Me and my mother were out looking to get a Christmas tree for our home and an employee by the name of Jamie went above and beyond to help us with everything we needed, he even helped check us out overall an amazing experience by far the best Home Depot around town
by
  • Verified Purchase
  • Recommended
Check out system is the worst. 100% self check out and the lines are 4 - 6 deep. People cut in fr...
Check out system is the worst. 100% self check out and the lines are 4 - 6 deep. People cut in front of you after you stand in line.
by
  • Verified Purchase
staff was very helpful and store was fully stocked
staff was very helpful and store was fully stocked
by
  • Verified Purchase
  • Recommended
Very conveniently located store, well stocked, friendly, helpful associates.
Very conveniently located store, well stocked, friendly, helpful associates.
by
  • Verified Purchase
  • Recommended
No store employees in aisles to help customers. They apparently like to congregate at the front ...
No store employees in aisles to help customers. They apparently like to congregate at the front of the store.
by
  • Verified Purchase
PIF tax should be paid by store not customer
PIF tax should be paid by store not customer
by
  • Verified Purchase
They have very friendly and knowledgeable employees.
They have very friendly and knowledgeable employees.
by
  • Verified Purchase
  • Recommended
The store is neat and clean. The PIF fee will have me traveling to Southside store when purchasin...
The store is neat and clean. The PIF fee will have me traveling to Southside store when purchasing big ticket items
by
  • Verified Purchase
There was a sign in front of flowers that read 479. Upon checkout, the cashier called one of the ...
There was a sign in front of flowers that read 479. Upon checkout, the cashier called one of the department employees Who verified that the sign was incorrectly placed. There was no apologies. Generally many stores will honor the incorrect placing issue in this case the product price was $3 off. Upon our exit we pointed to the rep the sign was showing 479. She said, the sign was for the grills at $479 dollars. However it would Not have been unreasonable that a plant would cost $4.79.
by
  • Verified Purchase
  • Recommended
The Store has Sanitizers & is very Clean. The employees are very helpful & respectful.
The Store has Sanitizers & is very Clean. The employees are very helpful & respectful.
by
  • Verified Purchase
  • Recommended
This store was clean and the salesperson was extremely helpful and kind. Liza A explained the pr...
This store was clean and the salesperson was extremely helpful and kind. Liza A explained the process very well and guided us through the different descriptions of washers and dryers and our options for delivery. We would definitely shop here again!
by
  • Verified Purchase
  • Recommended
I have had good service every time I have visited this location.
I have had good service every time I have visited this location.
by
  • Verified Purchase
  • Recommended
The workers are always asking if I need help. That one of the only stores that seem to do that. A...
The workers are always asking if I need help. That one of the only stores that seem to do that. Always so nice. Thank you!!
by
  • Verified Purchase
  • Recommended
I really like shopping at this location. The store is very clean and items are easy to find. The ...
I really like shopping at this location. The store is very clean and items are easy to find. The employees are very friendly and helpful. They always have what I need to complete my projects.
by
  • Verified Purchase
  • Recommended
Rochelle was our check-out lady. She was very friendly and helpful and bc of her we opened a Home...
Rochelle was our check-out lady. She was very friendly and helpful and bc of her we opened a Home Depot credit card. Great employee.
by
  • Verified Purchase
  • Recommended
Our sale cashier Kaylee was so nice and amazing at her job. She made this fully worth 5 stars
Our sale cashier Kaylee was so nice and amazing at her job. She made this fully worth 5 stars
by
  • Verified Purchase
  • Recommended
great layout. staff is all smiles and always there to help. glad this is right down the road (:
great layout. staff is all smiles and always there to help. glad this is right down the road (:
by
  • Verified Purchase
  • Recommended
My neighborhood Home Depot is convenient, well stocked with every imagine project need from lands...
My neighborhood Home Depot is convenient, well stocked with every imagine project need from landscape, building or small project needs. The staff are readily available to assist you and store is well managed and clean.
by
  • Verified Purchase
  • Recommended
I am very pleased we have our "New" neighborhood Home Depot. It now makes my project needs conv...
I am very pleased we have our "New" neighborhood Home Depot. It now makes my project needs convenient and carries a wide range of products to support my planned and unplanned projects.
by
  • Verified Purchase
  • Recommended
very good prices and good selection of products. staff was always willing to assist
very good prices and good selection of products. staff was always willing to assist
by
  • Verified Purchase
  • Recommended
the store is very neat and clean. Cashiers very friendly and eager to assist. Staff seemed very...
the store is very neat and clean. Cashiers very friendly and eager to assist. Staff seemed very knowledgeable. Merchandise is easy to find
by
  • Verified Purchase
  • Recommended
Great staff- always trying to help!! That is rare in this day and time!! Good selection of produc...
Great staff- always trying to help!! That is rare in this day and time!! Good selection of products Store is kept neat and clean!! Will shop there again!!
by
  • Verified Purchase
Best location I’ve been shopping in and I’ve been to several different Home Depot locations in Ja...
Best location I’ve been shopping in and I’ve been to several different Home Depot locations in Jacksonville. Friendly educated staff in abundance to help you spend your money.
by
  • Verified Purchase
  • Recommended
Horrendous customer service! Self-important little people either huddled up or walking around try...
Horrendous customer service! Self-important little people either huddled up or walking around trying to look important and doing one helluva good job avoiding customers who need a little assistance and might have a question! I’m an HD credit card holder and I left empty handed and went to Lowe’s on Old St. Augustine road, got the assistance I needed and was in and out in 5 minutes!
by
  • Verified Purchase
1 found this review helpful
Store was clean and all employees were wearing masks. Always find what I need and sometimes thing...
Store was clean and all employees were wearing masks. Always find what I need and sometimes things I didn't know I needed!
by
  • Verified Purchase
  • Recommended
Always enjoy this store. People are friendly and helpful. And it’s super convenient to our home. ...
Always enjoy this store. People are friendly and helpful. And it’s super convenient to our home. It’s our “go-to” store always.
by
  • Verified Purchase
  • Recommended
Everybody is super friendly and knowledgeable! I won’t ever change from this store! My shopping i...
Everybody is super friendly and knowledgeable! I won’t ever change from this store! My shopping is always a pleasure in there! Store is neat and clean
by
  • Verified Purchase
  • Recommended
I have very dissatisfied with this Home Depot. Ever since they've open up, they've showed little...
I have very dissatisfied with this Home Depot. Ever since they've open up, they've showed little customer service or care and most of the representatives in the store has no idea of the product they're responsible for, and they have no desire to assist you in anyway possible. I've shopped at the Home Depot on Southside and it may be a little more distance, but I've found it to more customer friendly and the people seems to care more about what they're selling and providing you service.
by
  • Verified Purchase
1 found this review helpful
Always a pleasure to shop my Home Depot store! Always friendly and helpful associates who offer h...
Always a pleasure to shop my Home Depot store! Always friendly and helpful associates who offer help or just say hello to make sure you find what you need or give assistance. Must visit at least 4 times a month and it is always great!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 281 reviews

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