Reviews for St Pete #257

For such a large store (probably the busiest in our area), THOMAS in lumber took his time to listen to my project and it's full scope. He made recommendations and selected the lumber, cut it to size and made certain I could handle it. (I'm rather short!!). KUDOS to HD for hiring THOMAS.

Steven B in the hardware department was so helpful! He treated me with the utmost respect and made me feel very welcomed!

The actual process of buying my frig was excellent. Not the employee's fault I had to wait.

The customer service is exellent

I want to convey my gratitude for the excellent customer service I experienced at your store on 6/8/23. I was lucky enough to encounter one of your employees Angela Kaepemik. Throughout my visit she was very courteous and helpful, we had an issue with a refrigerator that is not working and had problems with the extended warranty. Angela went out of her way to ensure the issue was addressed. She provided an outstanding customer service that truly exceeded my expectations and made me feel valued as a customer.

I purchased new flooring for my home and love the look an quality. The young lady in flooring (Jaykayla) really knows her stuff, she gave me professional and friendly service.

Steven Bartholomew of the Lumber department was outstanding. He executed SEVERAL custom cuts of wood paneling for me on successive days, never thinking twice about the work, and never making it appear as if I was imposing on his time. He did so willingly and it was my impression he treats all his customers the same based upon my observation with the person he helped right before me... same attentiveness and making sure her needs were met as well.

Today when I went to this Home Depot. Several team members were very courteous. As I tried to navigate the aisle with a mobility wheelchair, they were aware of being an obstacle for me to get through the aisle and moved the cart they were using to stock the shelf so I could get past them. The clerk at self-checkout was also very courteous and helpful.

Went to the garden section with my dog and everyone there was so nice and helpful to me and my pup.

simply the best store for home improvements and their staffs are simply the best!

Catherine Isaacs was a huge help and saved my project by problem solving and coming up with solutions.

The customer service is great and the associates are friendly and helpfulness. Easy access to get the products I need. The store is cleaner compare to other stores.

Chris M. from hardware dept. is very helpful, competent and knowledgeable and he helped me pick the right replacement tie backs and parts to repair my old 23 year old Rubbermaid utility shed. I am an elderly senior woman and I don't have a garage, and his help was instrumental for the effective shed repairs.

I was in the store recently to buy some home reno stuff. New doors, paint, plumbing fixtures etc. Scott was so friendly and helpful in the plumbing department. And Barbara helped me at check out she was awesome!

Went out their way to help me

HELPFUL EMPLOYEES - USUALLY ALWAYS FIND WHAT I NEED

Every time we go to this location, we are kindly greeted, offered assistance, helped to find/obtain a product and efficiently checked out!

Definitely an above and beyond excellent customer service experience.

Josue in lumber helped me to get a flat cart, pushed the cart around and loaded all the product, took it to the cahier for me, then proceeded to load the product onto my truck. He is a compliment to Home Depot and an exemplar of young men in the work force.

She did great she was very sweet and understandable

I can not say enough about the patience/kindness/attention provided by Victor today to resolve a problem with a warranty issue.

Best experience buying appliances because we had John.

Mary is a cashier and when the loader was not available, she helped load my fencing materials into my truck. She was awesome.

Ms. Masie was a wonderful deLIGHT ;) to the end to my unpleasant shopping experience in the lighting department, the gentleman who clearly wanted to ignore me and not help me out, shout out to you to sir! may you find the light.

I shop this location every morning. Thanks to Melissa I have always had an excellent experience. She’s a true pleasure. Keep it up 22nd Ave.

This was a better shopping experience because of Shane in customer service. Shane is top tier human. He was knowledgeable of rules and procedures and efficient at his job. He was courteous and considerate. He was clear and concise when giving directions to assist with my return. Thank you Shane. They need more of you in all shopping and service experiences. Shane is the reason I prefer human contact over technological advancements in the shopping experience! Great job human person Shane.

Rented equipment from Sadgie and he was amazing and super friendly.

Thank you so much for consistently having people in your Garden Department who genuinely want to help you and are pleasant about it. You don't know how rare this is.

Cashier Destiny was very quick and professional. It helps to start your day when someone makes you smile!

I'm just so grateful for Mitch today..I had been so frustrated with this project..he. was so great and his knowledge of how and what to do