Reviews for Sw Bakersfield #6687

The gentleman who first greeted us in the garden area and made sure we had a cart and all to continue was absolutely great. He seemed to also be floating between a kids craft class that was going on down towards the front of the store and helping wherever he could. . He was really personable and really friendly. Super appreciate his time and personality! When we finished shopping in the garden area, the person at the register was absolutely amazing went above and beyond to check the prize and was just in a great mood and super friendly plus really appreciate the help when my card was being a little difficult. We visited the store on 6/1/24 between 10 and 11:15 in the garden center and being a handicapped person. I really appreciate the extra help and friendliness from these two employees , thank you !!

Kristy did a wonderful job helping us check out. She was friendly & outgoing. I appreciated her assistance.

I went in and immediately found what I needed at a good price

Lisa provided great customer service and was very attentive right away.

Wonderful place to shop great employees

I went to return an online item. There are 3 employees present 1 is on their phone, second is randomly doing something else, last one is ringing up a customer purchase. In line for 5 mins, no greeting. Item was 3 days passed the return date supposedly of 30days, it has always been 90-365 days return policy on the Home Depot credit card I asked when that had changed? She confirms with co worker that finally became available to chime in that’s it’s been always been 30 days Return was denied, only offered store credit Asked for online store credit, she stated she only had store credit available.

Very good selection of evaporative cooler pads and maintenance parts. Well-organized store. Excellent customer service from Laura, she is a gem! Curbside pickup is very convenient and quick, too.

Gosford is my favorite HD. The cleanliness of the store plus the consistently courteous customer service brings me back.

I had renovated our bathroom about a year ago & I found everything at Home Depot without any problems & so many choices. It took me awhile to decide but it was worth it!

Just want to add Christy went above and beyond to help me

My fence on both sides of the house blew down due to high winds. Fortunately I have left my impact drill @ a previous job over and hour& a half away. So I needed a quick and cost effective solution which a young gentleman helped me with. I’m glad I asked for help.

I believe that the shopping experience would be better if there weren’t people in the parking lot weren’t allowed to sell food out of the trunks of their cars etc. I’m from the Midwest so this is not common but seems to be in California.

I qualified for military discount but they could not give me one I tried to register online and get a refund but they wouldn't help me either

Amanda and her co-worker were super helpful. We need more people like them in Customer service. Thank you again for being an amazing person.

Thank you for improving your customer service Thank you kasy

I have purchased a refrigerator and stove and some flooring, and I am very happy with the results

If you want your building materials, gather them yourself or be prepared to ruin your day waiting for the associates to fill your order in a very untimely manner.

When I remodel my rentals, I like to one stop shop and still get the best prices on items I buy. One stop shopping saves me a lot of time. Home Depot has everything I need at very good prices. In addition they have a variety of products in the same category. So if I want to spend more on a particular time (e.g., tub and shower hardware) Home Depot has brands available from affordable to high quality, so if I want to splurge a bit, the products are available,if not there is a selection to fit the pocketbook.

The store is the best and all the people are very helpful.

Greg in the Christmas decorations section was so helpful! Best customer service I’ve had in a while!

Was definitely a good experience, got my Christmas tree exactly how I wanted it.

Im not into fixing stuff unless in a dire need and home depo staff are just awesome people in giving their insights!

Employees work harder at getting out of work than just doing their job.

Thank you for the good service

The Home Depot is my go to for anything I need for the home or fix it job. Hands down the best customer service in town. Super friendly cashiers and on the floor store employees with plenty of products to choose form. The prices are comparable even a little less than other home do it yourself stores and there location is very convenient for me. So far I haven't left without what I needed.

Rhiannon and Helen were great

Asking for an ID for a Corporate Card that has the name of the Founder of the Corporation on the card is going to be hard to produce if he is deceased. Employees harassed me for an ID i cant produce even though im an Authorized Signer on the Card. Took an hour of harassment by Home Depot to finally be able to make a purchase. POOR CUSTOMER SERVICE.

I enjoy this Home Depot best. I always feel safe in the parking lot no matter the time. The store is clean. Staff are friendly and helpful. Check out is always quick when I go. I never have an issue finding parking up close to the store either. I am surprised that there is not more traffic at this location. Orders are easy to get as well when you order on line and come pick it up from the store. Many people do not realize that there are day to day products like cleaning supplies that are reasonable. I love those discount bays. I have found so many things that I need from those areas as well. I cannot leave without seeing the beautiful garden that is properly tended to at this location.

This is by far the best homedepot in Bakersfield. All staff so helpful and it’s a clean store.

We r happy with the help we got today