#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(602)493-4632
Tool & Truck Rental(602)493-4635
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
16803 N Tatum Blvd
Phoenix, AZ 85032
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Customer Store Reviews

  • 4.7 out of 509 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (509)
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Showing 1-30 of 509 reviews
GREAT SERVICE
I RECENTLY PURCHASED SOME LANDSCAPE LIGHT BULBS THEY HELPED ME FIND THEM(I'M SORRY-- DID NOT GET HIS NAME--THEN MATTHEW HELP ME TO CHECK OUT---VERY KIND, CHEERFUL AND HELPFUL
by
    • Recommended
    Terrible store
    I'm tired of this location being consistently out of stock, disorganized, and without meaningful customer service. No one needs 6 HD associates to help them operate a scanner
    by
      Great help in electrical
      Employee helped me select the correct timer switch, tool to check wiring, and helped me understand the wiring installation. Very knowledgeable
      by
        • Recommended
        Glenn in Garden area is very helpful and knowledgable
        great customer services
        by
          Home Depot at Tatum & Bell is Awesome
          This is my "home" store where I have shopped & purchased for 2 decades and I love the store & everyone here.
          by
            • Recommended
            One stop shop and Great Customer Service
            It's always great o walk in and get every thing I need for my projects. The customer service has improved so much - I feel at home every time I walk in - Very welcomed and great energy - Thank you Be Blessed
            by
              • Recommended
              Great Store
              I shop at this location frequently. It is well stocked and has employees who excel in customer service.
              by
                Bought a BBQ
                I went to get a BBQ. They were already built and everything. My only gripe is that I had to go from one end of the store to the other and then back again to complete my purchase. BBQ's should be purchasable in the customer service area.
                by
                  Best Paint Department in the Valley
                  If you want the exact right color or paint, especially a matching job, go see Bri in the paint department at this branch. She just saved me at least $100 because her match was so dead on I don't have to repaint the whole room.
                  by
                    • Recommended
                    Very friendly and helpful employees.
                    We needed screen tabs. I can't remember his name but he went above and beyond to help us find 2.50 product.
                    by
                      • Recommended
                      Sam is a rock star!
                      Sam helped us out with our guest bathroom remodel, she was super friendly and very knowledgeable and explained everything so well. Keep up the awesome work Sam!
                      by
                        • Recommended
                        suggestion
                        when an a category of items is moved to a different location in the store put a sign in the old location telling the new location.
                        by
                          • Recommended
                          shop
                          always shop there very nice people
                          by
                            • Recommended
                            Great, knowledgeable, helpful and friendly staff.
                            I've looked for this product throughout the pandemic and am so pleased that your supplies have been catching up.
                            by
                              • Recommended
                              Tool personal are not great
                              The employe had no idea how to remove the battery form a very common power tool. Also he had no idea on when I would be contacted nor on the total timeline it would take. The total time I was in the store was exorbatant.
                              by
                                Find sales manager Sam. She is amazing and will help you solve anything!
                                The knowledge of Sam was amazing. I had several punch list things and she solved for all of it!!
                                by
                                  • Recommended
                                  Give that lady a promotion !
                                  Barbara was a fantastic Cashier ! Shows excellent customer service ! Super professional ! Made my shopping experience easy !
                                  by
                                    • Recommended
                                    The best PRO DESK !!!!!
                                    I buy alot of conduit , wire and other electrical needs from this Home Depot . Why because Wendy and Carlos are the best at customer care HANDS DOWN !!! I have other contractors working with Wendy and Carlos because of how they treat my company .
                                    by
                                      • Recommended
                                      Friendly and helpful sales associates
                                      assisted me in several departments to find products
                                      by
                                        Great customer service
                                        I am always able to obtain exceptional service from the staff, and even like bringing my grandkids into the store to enjoy seasonal decorations.
                                        by
                                          • Recommended
                                          Great experience to buy my first grill
                                          I am very satisfied with service provided by Home Depot associate.it help me to buy the Grill.
                                          by
                                            • Recommended
                                            self check outs
                                            close the self check outs. add cashiers if more than two in line
                                            by
                                              Go here for all types of projects
                                              Kitchen renovation-go here. Homeschooling project-go here. Garden projects-go here. The customer service is down to earth and always cordial. Talented group of individuals who embrace experienced and inexperienced professionals in a respectful fashion.
                                              by
                                                • Recommended
                                                Efficient personnel
                                                bought dishwasher (Robo was really good). Installer said dishwasher could not be installed (don't know his name). called plumber who examined dishwasher -- said it certainly has high loop and machine could have been installed: cost -- $75. Joey adjust for refund and filed papers to re-deliver / install machine (not with same installer).
                                                by
                                                  • Recommended
                                                  Outstanding Customer Service
                                                  Alyssa crushed the customer service and helped me get an item by Christmas.
                                                  by
                                                    • Recommended
                                                    Nancy is Awesome
                                                    If you need something and can't find it... ask for Nancy, she was quick, she was thorough in assisting us and going above and beyond. That girl looked all over that store to help us with what we needed.
                                                    by
                                                      • Recommended
                                                      Friendly workers
                                                      Employees are friendly and go out of their way to greet and help even if its not their department
                                                      by
                                                        • Recommended
                                                        Surprise Home Depot customer service is fantastic
                                                        See Ryan at Surprise location. Extremely helpful. Need more people like him.
                                                        by
                                                          • Recommended
                                                          great People
                                                          bought a large load of lumber for a build, great prices and availability.
                                                          by
                                                            • Recommended
                                                            Reviews
                                                            Review process and reviews are very beneficial.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 509 reviews

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