#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)486-6524
Tool & Truck Rental(623)486-6520
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6880 W Bell Rd
Glendale, AZ 85308
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Customer Store Reviews

  • 4.7 out of 514 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (514)
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Showing 1-30 of 514 reviews
Over and above
Scott was quick to retrieve an item from the top of a rack.
by
    • Recommended
    Great team work!
    Thank you for all your help !! Chris in the tool section helped me locate batteries and also looked up to see if any other where on the floor. Helped me at check out. I was using gift cards and Dana helped us with checking out. Team work and great customer service. I will definitely be returning to this store!!
    by
      • Recommended
      Great service
      We’ve remodeled a home with materials from Home Depot (67th and Bell) great experience
      by
        • Recommended
        They are ok
        For how big this company is. I'd expect more. They are ok. They don't great or can keep your stuff if left in truck or forgotten at store.
        by
          Store teview
          Although employees are very, very nice and store is clean and well stocked, after waiting 20 minutes and nobody’s showing up to cut me a piece of plywood. I spoke with three separate employees that all said somebody was on their way and nobody showed up.
          by
            Awesome experience
            Awesome experience, thank you
            by
              • Recommended
              Great Employee Knowledge
              The Employees here are always willing to help and know what they are talking about.
              by
                • Recommended
                Little frustrated
                A Home Depot employee put name in the system and misspelled my name so every time I use a gift card, I need to ask for assistance because there is, and I quote, "no physical way to get your name corrected in Home Depot's system." In addition, I can't take my dead husbands name deleted from their system so I receive information, emails etc in his name and it is a painful reminder that he is dead.
                by
                  Great Service
                  we had an great experience, we alway shop at the "other store" and ended up there, extremely helpful, even ordered the item online and had it delivered at no charge to our home.
                  by
                    • Recommended
                    EASY FIX.
                    I purchased SHARK BITE couplers for 3/4 inch copper pipe recently. I tried solder first and I struggled with it because I could not stop water flow 100%. Steam escaping made it impossible. A friend suggested Shark Bite and I picked them up, install and of course they leaked. I returned to Home Depot and got my instruction from a great Employee.
                    by
                      • Recommended
                      Friendly helpful staff
                      I do a lot of DIY around my house. I've lived there for over 30 years. There are many home improvement stores in my area even 3 other Home Depots nearby. While this store is not the largest, it always gets my business first simply because of their staff. They always are friendly, helpful and seem to really know what they are doing. I know where just about everything is in the store, but I am always amazed by the service. Great people make the difference.
                      by
                        LIES NO PRICE MATCHING ALL LIES 100% higher than welding stores
                        100% OVERPRICED. 030 wire welding spool $37.99 Phoenix Welding Supply. $73.89 Home RIPOFF Depot 030 wire welding spool
                        by
                          Help
                          I am happy when I go to home depot weather for plants or a project. I love it!
                          by
                            • Recommended
                            Great customer service
                            Needed window coverings. Upon my arrival to the blinds department, Heidi approached me asking if she could help with any product questions. Very customer service oriented.
                            by
                              • Recommended
                              Outstanding service
                              Conrad at the Pro desk , again assited me with my needs at the last minute, Thank you again Conrad. James Cadillac tile
                              by
                                • Recommended
                                The Best Service!
                                I’ve been very, very, happy with this Home Depot ever since I moved into the area. I have never won anything in my life, therefore I could really use this win for a new refrigerator that I need for sure!!!
                                by
                                  • Recommended
                                  My favorite part of the day!
                                  I go to Home Depot every morning of the week. The staff always makes this part of my day pleasant. Great attitude and servitude changes the trajectory of your day when it doesn’t start off the best. Thank you!
                                  by
                                    • Recommended
                                    Good for Blinds
                                    Heidi was excellent with her knowledge and was very useful with selecting blinds within budget.
                                    by
                                      • Recommended
                                      The Home Depot on West Bell Road is so helpful in finding things and especially dealing with gentlemen in the Door Department
                                      I was surprised to find the difference in dealing with the Home Depot on Bell compared to the service received at the zHome Depot on Happy Valley Road. I will be going to Home Depot on Bell from now on. Gerry and Roger in doors are exceptional in their service!
                                      by
                                        • Recommended
                                        Great service and clean and organized store
                                        Needed guidance on products. The employees where helpful in all the departments. Garden center was amazing and the employees knowledgeable. Cashier happy and helpful.
                                        by
                                          • Recommended
                                          Great store!
                                          Been going to this store for about 25 years! Always clean and professional agents that seem to enjoy assisting customers! Thank you
                                          by
                                            • Recommended
                                            Great location
                                            Very helpful and friendly staff, I used to frequent a competitor but decided Home Depot is for me, became loyal enough to open a credit account with them which I rarely do.
                                            by
                                              • Recommended
                                              Three weeks to fill an online order?!?!
                                              Super disappointed with this location. We placed an online order three weeks ago. Everything in the order showed “in stock” at the time. Hours after checking out, we receive a call that “Part of your order is ready” and part of “your order has been cancelled” due to items (27 of 62) not being in stock. We call back, no explanation as to why the computer isn’t accurate and no apology, just “we don’t have those things”. We pick up our order only to find out that andditional items are not included and “will be shipped” within two weeks. Really?! How many people start a (small) project wanting to take two weeks to complete it? We utilize another Home Depot for extra items to start the project. In the next few weeks we continually get “your order is ready” only to stop by the store multiple times and it’s not ready. One time I stop and ONE item is in. Still doesn’t complete my order. In dealing with the cashier he says “there should be more”. I explain to him what I’m waiting for and that I had already picked up the partial order. He states that they didn’t mark it picked up. A dishonest person could’ve walked off with the product. Continual errors. Here we are 3+ weeks later, the project complete and notice one gutter is damaged (has small holes, was obviously returned to the store, unchecked and sold to us). We were able to make it work but it’s not what we paid for. With the project complete we return what we didn’t use. I had to walk the cashier through item by item as he couldn’t seem to figure it out himself. In all the shuffle he misplaces one item (how? I don’t know, but not surprised after what we’ve been through). At this point, I’m done with this place. I take my “shorted” refund and get out. Seriously, have never had so many issues with any Home Depot!
                                              by
                                                Great Staff & Great Overall Experience
                                                This store has wonderful staff. Each person we worked with was friendly, helpful and knowledgeable. Thanks Robby & Alyssa. Great Job!
                                                by
                                                  If you need help, this store had the best customer service
                                                  I had 4, yes 4, very helpful people at this store. First person, over the phone, actually took his time to verify the item I was looking for was in stock. The 3 people I had contact with in the store were friendly, knowledgeable, patient with my endless questions, and made me feel I was a valued customer. If you need lumber or block for a project, go to the Bell and 67 Ave store. Lou, Rick, Armando and Richie are the the most helpful, friendly people!
                                                  by
                                                    • Recommended
                                                    Great features
                                                    Everything I buy at the store I'm totally happy with
                                                    by
                                                      • Recommended
                                                      Got everything
                                                      Ricky got on my quote today and he've got it all written up for me and he got someone to get it all out there to my trailer and I got it paid for and I got perks for paying for it Good day at the home depot thank you ricky
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        Fast and Friendly customer service. Awesome paint department.
                                                        by
                                                          • Recommended
                                                          Danica Rocks!! Dept. 24 - Paint
                                                          Danica was clearly busy with multiple requests most of which were not standard, nor was mine. She handled all the issues effectively, professionally and with a smile. I had a previous very large project through Home Depot that went bad. This project was over $20,000 and I swore not to shop at Home Depot anymore. I’ve softened over time and employees like Danica will ultimately bring me back completely.
                                                          by
                                                            Chris and Conrad: voted employees of the year
                                                            These guys went ABOVE AND BEYOND to help me solve some complex measuring and cutting for frames I was making. They made my life so much easier and I wanted to give them a big shout out. This home depot customer service is ON POINT
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 514 reviews

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