#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(216)688-4004
Tool & Truck Rental(216)688-4000
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11901 Berea Rd
Cleveland, OH 44111
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Customer Store Reviews

  • 4.7 out of 472 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-30 of 472 reviews
The employees at this store go over and beyond to make your shopping experience simply perfect!
The employees at this store go over and beyond to make your shopping experience simply perfect!
by
  • Verified Purchase
  • Recommended
Karen the cashier was amazing goes above n beyond with her services
Karen the cashier was amazing goes above n beyond with her services
by
  • Verified Purchase
  • Recommended
Home Depot is a great place too shop, order, and seek all your hardware needs!)
Home Depot is a great place too shop, order, and seek all your hardware needs!)
by
  • Verified Purchase
  • Recommended
Excellent customer service.. I went to purchase furnace filters at another store they did not hav...
Excellent customer service.. I went to purchase furnace filters at another store they did not have them. So on my way to the grocery store I stopped at Home Depot. The size I needed was in stock. So I was able to purchase what I needed.
by
    • Recommended
    This is store is great because of the employees. I’m continually impressed by the friendliness a...
    This is store is great because of the employees. I’m continually impressed by the friendliness and willingness to help.
    by
    • Verified Purchase
    • Recommended
    One of the best Home Depot's I have shopped at, all because of the very pleasant in your face emp...
    One of the best Home Depot's I have shopped at, all because of the very pleasant in your face employee's that made my day (in my opinion) at this Home Depot Store.
    by
    • Verified Purchase
    • Recommended
    Always friendly and helpful. The storage lockers are easily accessible. Well stocked store! Thank...
    Always friendly and helpful. The storage lockers are easily accessible. Well stocked store! Thank you!
    by
    • Verified Purchase
    • Recommended
    This store is always clean and employees are very helpful, especially at the Pro Desk. Can alwa...
    This store is always clean and employees are very helpful, especially at the Pro Desk. Can always find someone to assist me!
    by
    • Verified Purchase
    • Recommended
    I come to the store every other week to buy a box or two of 4 1/4" x 4 1/4" x 5/16" white ceramic...
    I come to the store every other week to buy a box or two of 4 1/4" x 4 1/4" x 5/16" white ceramic tiles. I'd say about 25% of the time you are out of them. I don't understand ... with technology / stocking you must realize this and yet can't/don't keep it stocked
    by
    • Verified Purchase
    • Recommended
    Very nice all the employees were very friendly
    Very nice all the employees were very friendly
    by
    • Verified Purchase
    • Recommended
    This store always has what I need and the associates are friendly and helpful!
    This store always has what I need and the associates are friendly and helpful!
    by
    • Verified Purchase
    • Recommended
    Amazing experience at the Home Depot. Russell found me in the lighting department and came over t...
    Amazing experience at the Home Depot. Russell found me in the lighting department and came over to assist me. After he helped me with lighting he also helped me with my shop vac. Although the store was very busy, I was helped by Russell immediately, everything was organized, and I was able to check out quickly. This is my local Home Depot and I am always delighted with the assistance and service that I receive. Great Job!!!
    by
    • Verified Purchase
    • Recommended
    We’re in the middle of a pandemic and their employees have their noses hanging out of their masks...
    We’re in the middle of a pandemic and their employees have their noses hanging out of their masks all over the place. They also need to enforce the requirements that customers wear masks. I did not feel at all safe there.
    by
    • Verified Purchase
    I’ve been in the store several times. Any time I have needed assistance, I’ve noticed it was Lynn...
    I’ve been in the store several times. Any time I have needed assistance, I’ve noticed it was Lynn, who had the answers needed and helped me to find what I was looking for! She is amazing! I definitely look forward to seeing her when I come in with my home projects!
    by
    • Verified Purchase
    • Recommended
    I had some water leaking in the basement. I quickly bought the Quikrete Crack Sealant and this wo...
    I had some water leaking in the basement. I quickly bought the Quikrete Crack Sealant and this works wonders. It fills in the small cracks and stopped the water leaking. This is a fast way to stop the water from getting in the basement. I have not seen any more leaking of water in the basement. The store was clean and I did not need any help from the staff. The item was in stock and I found it right away.
    by
    • Verified Purchase
    • Recommended
    This store is neat and tidy , good people work here , i would recommend this store to friends and...
    This store is neat and tidy , good people work here , i would recommend this store to friends and family
    by
    • Verified Purchase
    • Recommended
    i like this store because.they have evey thing for your house
    i like this store because.they have evey thing for your house
    by
    • Verified Purchase
    • Recommended
    The store was clean, took proper percussion for covid, everyone was super sweet!
    The store was clean, took proper percussion for covid, everyone was super sweet!
    by
    • Verified Purchase
    • Recommended
    Prices are high in Lawn & Garden Dept.
    Prices are high in Lawn & Garden Dept.
    by
    • Verified Purchase
    Home depot is great, they always have what you need when ya need it and the employees there alway...
    Home depot is great, they always have what you need when ya need it and the employees there always know where too find what you need!)... the world needs shoe glue
    by
    • Verified Purchase
    • Recommended
    Love this store and love Home Depot! They also have a great staff who is friendly and always help...
    Love this store and love Home Depot! They also have a great staff who is friendly and always helping me.
    by
    • Verified Purchase
    • Recommended
    Store was clean, generally the staff was great and everything I was looking for was easy to find,...
    Store was clean, generally the staff was great and everything I was looking for was easy to find, if not able to locate, staff very helpful in guiding me to the right place.
    by
    • Verified Purchase
    • Recommended
    The customer service line moved quickly staff wS friendly and helpful I will shop there again
    The customer service line moved quickly staff wS friendly and helpful I will shop there again
    by
    • Verified Purchase
    • Recommended
    The store was very organized,well stocked and precautions were in place for the safety of the cus...
    The store was very organized,well stocked and precautions were in place for the safety of the customers and the employees.Staff were very helpful with finding what you needed to get your projected completed.
    by
    • Verified Purchase
    • Recommended
    This store is close to home and they have a great selection of brown mulch. This looks great unde...
    This store is close to home and they have a great selection of brown mulch. This looks great under my bushes and around the patio. I am happy that you have the items in stock that I need. The store was neat and clean. I did not need any help from the store associates.
    by
    • Verified Purchase
    • Recommended
    I was looking for a tub sealer and Home Depot had it in stock. This is not caulking but this is a...
    I was looking for a tub sealer and Home Depot had it in stock. This is not caulking but this is a clear sealer that is used in the grout around tiles and does not show any color or film. This will seal the grout and keep the water out. This store is close to home and is easy to drive to. I did not need any assistance and the store was clean.
    by
    • Verified Purchase
    • Recommended
    I was taken care of by employee Darlwyn, who went above and beyond to take care of me during my c...
    I was taken care of by employee Darlwyn, who went above and beyond to take care of me during my curbside pickup. What could have been a hassle was handled very well by her and I was able to pick up my items quickly.
    by
    • Verified Purchase
    • Recommended
    Found the products I needed easily.
    Found the products I needed easily.
    by
    • Verified Purchase
    • Recommended
    Your employees are very helpful and go above and beyond what they need to do at that store I woul...
    Your employees are very helpful and go above and beyond what they need to do at that store I would visit Home Depot anytime because your employees are impeccable
    by
    • Verified Purchase
    • Recommended
    The experience was smooth shopping considering we are in a pandemic. Carts were available and rea...
    The experience was smooth shopping considering we are in a pandemic. Carts were available and ready for use.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 472 reviews

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