#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)348-4262
Tool & Truck Rental(401)348-4268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
120 Franklin St
Westerly, RI 02891
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Customer Store Reviews

  • 4.6 out of 313 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (313)
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Showing 1-30 of 313 reviews
Resilience
I would like to take this opportunity to recognize Home Depot as one of the stores that maintained its in-store community service to its customers throughout this challenging pandemic. Besides the mask-wearing you would not know that there was an impact in this store. Thank you........
by
    • Recommended
    Millwork customer service
    Employee "Billie jo" in millwork went above and beyond with a tough part of our project. She knew the products and even when HE'S computers locked up she found ways to order. Really good at her job
    by
      • Recommended
      Awesome
      This store is amazing. I have been to many and this one is far beyond. Clean neat and staff willing to help. Lumber department has two of the best guys I have ever met. Jeff and Shannon.
      by
        • Recommended
        Fantastic
        I went in early.The parking was easy. And there were not many people in the store.
        by
          • Recommended
          Home Depot sales associates are all helpful, pleasant, and knowledgeable.
          Home Depot sales associates are all helpful, pleasant, and knowledgeable.
          by
          • Verified Purchase
          • Recommended
          Always find what I need but I have had problems with the cashiers.
          Always find what I need but I have had problems with the cashiers.
          by
          • Verified Purchase
          • Recommended
          I had a great interaction with a staff member Kaitlyn V who assisted me at the self checkout. She...
          I had a great interaction with a staff member Kaitlyn V who assisted me at the self checkout. She greeted me with a warm welcoming smile, was eager to assist even after the same problem twice. She presented well for the Home Depot Company!!
          by
          • Verified Purchase
          • Recommended
          Very nice and helpful staff !
          Very nice and helpful staff !
          by
          • Verified Purchase
          • Recommended
          All the associates were pleasant and professional,,,
          All the associates were pleasant and professional,,,
          by
          • Verified Purchase
          • Recommended
          Plants in top notch condition! Very good prices. Friendly check out boy. Carts ready. Lots of sel...
          Plants in top notch condition! Very good prices. Friendly check out boy. Carts ready. Lots of selection of plants.
          by
          • Verified Purchase
          • Recommended
          Friendly helpful staff always
          Friendly helpful staff always
          by
          • Verified Purchase
          • Recommended
          Great customer service
          Great customer service
          by
          • Verified Purchase
          • Recommended
          This store favors customers with unruly, barking, lunging dogs over the customer who would compla...
          This store favors customers with unruly, barking, lunging dogs over the customer who would complain about having to be exposed to it. The manager did not see fit to discuss this with me, after waiting a bit I had to move along. I have also nearly stepped in dog feces while shopping here in the past.
          by
          • Verified Purchase
          3 found this review helpful
          Associates are always friendly and helpful.
          Associates are always friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          You can tell the employees are really trying to make a difference, and will stop to help you even...
          You can tell the employees are really trying to make a difference, and will stop to help you even if they are busy with their assignments. There have been a couple of employees who have really helped me in the electrical department and in the plumbing department over the years. When I see them, I know I'm going to get the right information and product the first time. The store is well stocked most of the time and it's clean. I am a little shocked at the price of wood recently and hope Home Depot is doing everything possible to find good quality at more reasonable prices... I have a couple of big projects coming up, but we need cheaper prices to actually start.
          by
          • Verified Purchase
          • Recommended
          The associates are good and helpful.
          The associates are good and helpful.
          by
          • Verified Purchase
          • Recommended
          Friendly knowledgeable staff. Ease of finding products. Good array of products
          Friendly knowledgeable staff. Ease of finding products. Good array of products
          by
          • Verified Purchase
          • Recommended
          Staff was friendly , helpful and efficient. Wi ssd h th er re were more lighting choices.
          Staff was friendly , helpful and efficient. Wi ssd h th er re were more lighting choices.
          by
          • Verified Purchase
          • Recommended
          This depot has the best vibe of all box improvement stores in SE CT.
          This depot has the best vibe of all box improvement stores in SE CT.
          by
          • Verified Purchase
          • Recommended
          Customer service was a big help over the phone and showed great team work when I arrived to pick ...
          Customer service was a big help over the phone and showed great team work when I arrived to pick up my order. Very impressive!
          by
          • Verified Purchase
          • Recommended
          Home Depot in Westerly R.I. is the best Home Depot I've shopped in. Very smart & quick employees.
          Home Depot in Westerly R.I. is the best Home Depot I've shopped in. Very smart & quick employees.
          by
          • Verified Purchase
          • Recommended
          great store, however, very frustrated in the lack of check outlines open with cashiers. You rely...
          great store, however, very frustrated in the lack of check outlines open with cashiers. You rely too heavily on the self checkout.
          by
          • Verified Purchase
          • Recommended
          I had two rooms and a stairway carpeted. The workers were exceptional! The job was done profess...
          I had two rooms and a stairway carpeted. The workers were exceptional! The job was done professionally and quickly. I am very pleased!
          by
          • Verified Purchase
          • Recommended
          Westerly store is always clean even the restrooms and also products are neatly displayed and easy...
          Westerly store is always clean even the restrooms and also products are neatly displayed and easy to find,employees are friendly and courteous. if you have to bring something back its never a hassle !can't say enough about our westerly store .keep up the good work
          by
          • Verified Purchase
          • Recommended
          On occasion it might take a while for me to find an available associate when I need help, but whe...
          On occasion it might take a while for me to find an available associate when I need help, but when I do find one, they always are pleasant and go out of their way to make sure I find my product and answer any specific question about it or other things. This visit, it was Connie.
          by
          • Verified Purchase
          • Recommended
          The Westerly Rhode Island store is ALWAYS the most friendly store I go to. I live in Wethersfield...
          The Westerly Rhode Island store is ALWAYS the most friendly store I go to. I live in Wethersfield, CT and the Berlin employees are not at all as kind professional and caring as the Westerly employees!!
          by
          • Verified Purchase
          • Recommended
          This home Depot is amazing. I will go there whenever I need something.
          This home Depot is amazing. I will go there whenever I need something.
          by
          • Verified Purchase
          • Recommended
          Store is not bad. Always out of lumber though.
          Store is not bad. Always out of lumber though.
          by
          • Verified Purchase
          • Recommended
          Good store. Found everything I need for a major multi window replacement at my home.
          Good store. Found everything I need for a major multi window replacement at my home.
          by
          • Verified Purchase
          • Recommended
          I found the product very easily and the service was very good.
          I found the product very easily and the service was very good.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 313 reviews

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