#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)698-4980
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9078 Highland Rd
White Lake, MI 48386
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Customer Store Reviews

  • 4.7 out of 384 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-30 of 384 reviews
Appliance purchase
Go see Danny in appliances if you want great service and knowledge
by
    Best and most courteous staff ever!
    This is the most pleasant HD store we’ve ever been too. Staff members are team minded and ALWAYS very pleasant and helpful!
    by
      • Recommended
      Great Customer Service!
      I dealt with 3 different departments at this store today, and easily found 3 really helpful employees! In a time where labor is short, they were right there when I needed help. THANKS GUYS- YOU NAILED IT!!
      by
        • Recommended
        Great Customer Service
        Ron & Katie provided great customer service. I always choose Home Depot my first stop when I need something for the home, big or small. I usually find what I'm looking for 99+ % of the time!
        by
          Sad
          Ali at the register was great! Too bad the cabinet department can’t help when asked. After waiting… 3 employees walked by while we climbed the shelves trying to get the product. Not one offered help.
          by
            Thanks Rena’s!
            Renee at customer service is such a nice person. Thanks!
            by
              • Recommended
              Great customer service!
              Today's visit to the White Lake Home Depot was awesome! Awesome because their team member, COREY, made us feel so welcome, helped us find the products, made some great suggestions for our project. The entire time we felt that someone really cared. Corey made our day!!!
              by
                • Recommended
                Exceptional Customer Service
                We go to the White Lake Home Depot because their location is closest to home, but in general, Home Depot has the best customer service compared to any other home improvement store. We also choose the White Lake location because we recognize & are even on a first name basis with some employees because we've frequented there so much with all of our projects. Everyone is so friendly and helpful each & every time.
                by
                  • Recommended
                  Chris from plumbing
                  Chris from plumbing was awesome and a great help.. if you have plumbing issues or questions he's your go to at this store... Not only will he help you get exactly what you need but he will also show you exactly how all the connections should be
                  by
                    • Recommended
                    Great store
                    Amazing customer service!!
                    by
                      • Recommended
                      Friendly service
                      Every employee I saw greeted me and asked if they could help. This is new and very welcome. All employees were masked.
                      by
                      • DIY
                      • Recommended
                      Great customer service from start to finish.
                      I was treated like a rockstar from start to finish today. Love my White Lake Home Depot!
                      by
                        • Recommended
                        I have never had a problem shopping at Home Depot store the workers are always helpful when I am ...
                        I have never had a problem shopping at Home Depot store the workers are always helpful when I am trying to find a certain item. The cashier is always helpful getting someone to haul my softener salt to my car as they are 40lb bags and I cannot lift them. Love shopping at this store.
                        by
                        • Verified Purchase
                        • Recommended
                        Picked up some retaining wall pavers this evening. Cathy, the cashier, and Ryan who did the heav...
                        Picked up some retaining wall pavers this evening. Cathy, the cashier, and Ryan who did the heavy lifting, were pleasant, fast, efficient, and friendly. Ryan helped with loading the cart and getting it to checkout and also into my vehicle. Cathy and Ryan thanked us for shopping with them. Both excellent employees. Made for a great shopping experience!!
                        by
                        • Verified Purchase
                        • Recommended
                        This is the friendliest Home Depot I've been in. All the employees are helpful, courteous, and as...
                        This is the friendliest Home Depot I've been in. All the employees are helpful, courteous, and assist customers like no other store. I'm always greeted by a friendly employee and asked if I need assistance in any way. The store is very well stocked, clean and I usually leave with exactly what I came for, no waiting.
                        by
                        • Verified Purchase
                        • Recommended
                        Every time I go to this Home Depot, someone is very happy to help out! I stop in usually once a ...
                        Every time I go to this Home Depot, someone is very happy to help out! I stop in usually once a week to pick up some supplies for our household project and the customer service is Awesome! Most of my supplies have came from Hardware, and every time I am there, Laryn goes above and beyond to help out - even guiding me in various other departments!
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        3 associates helped me with different facets of my visit in a very efficient and helpful manner. ...
                        3 associates helped me with different facets of my visit in a very efficient and helpful manner. Great teamwork in Gardening.
                        by
                        • Verified Purchase
                        • Recommended
                        Whatever kind of appliance you need go see Melissa. She’s amazing and extremely helpful
                        Whatever kind of appliance you need go see Melissa. She’s amazing and extremely helpful
                        by
                        • Verified Purchase
                        • Recommended
                        I waited over an hour for an employee who could drive a hi-lo to get a product down from the rack...
                        I waited over an hour for an employee who could drive a hi-lo to get a product down from the racks above. It was horrible.
                        by
                        • Verified Purchase
                        The White Lake Home Depot has always been our go to HD. The associates are very friendly and help...
                        The White Lake Home Depot has always been our go to HD. The associates are very friendly and helpful. We are home remodel contractors and have always found everything we need here.
                        by
                        • Verified Purchase
                        • Recommended
                        I would recommend this Home Depot to building contractors. However, I am a 72 year old female ho...
                        I would recommend this Home Depot to building contractors. However, I am a 72 year old female homeowner purchasing 5 bags of mulch today. I was told there was NO ONE available to help me load the mulch into my car trunk. If Home Depot is having a sale on mulch, garden soil, etc., there should be someone available to assist the customer with loading their purchase. I wrangled the bags myself and I will have my grandson remove them from my trunk. I also needed soil and sand, but those bags were too hard to struggle with, and I was not able to purchase them. Management at this Home Depot should have been on top of what was happening in the garden area and found a way to provide assistance to the customers. I am extremely disappointed in the customer service provided today.
                        by
                          • Recommended
                          Great location, clean, neat and friendly staff.
                          Great location, clean, neat and friendly staff.
                          by
                          • Verified Purchase
                          • Recommended
                          Sales person DRW387 is lazy and will not take the time to type the correct information into the c...
                          Sales person DRW387 is lazy and will not take the time to type the correct information into the computer.
                          by
                          • Verified Purchase
                          Clean store with helpful employees!
                          Clean store with helpful employees!
                          by
                          • Verified Purchase
                          • Recommended
                          We have always been happy with white lake homepot
                          We have always been happy with white lake homepot
                          by
                          • Verified Purchase
                          • Recommended
                          very good experience
                          very good experience
                          by
                          • Verified Purchase
                          • Recommended
                          Staff was fast to help with my needs and questions thank you. Home Depto
                          Staff was fast to help with my needs and questions thank you. Home Depto
                          by
                          • Verified Purchase
                          • Recommended
                          Best employees Renee Kahaner and Stephanie Hall work here, Above and Beyond service. Awesome ladi...
                          Best employees Renee Kahaner and Stephanie Hall work here, Above and Beyond service. Awesome ladies!!!!!!!!!!!!!!!!!!!
                          by
                          • Verified Purchase
                          • Recommended
                          Store was everything a person could want when completing a project..
                          Store was everything a person could want when completing a project..
                          by
                          • Verified Purchase
                          • Recommended
                          Chris was the best customer service representative we have ever had at this store. He went above ...
                          Chris was the best customer service representative we have ever had at this store. He went above and beyond what we expected. he was kind, friendly and very helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 384 reviews

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