Reviews for Woodbury #2810

My experience at the Woodbury store was the worst experience in any retail setting ever. I asked the gentleman in millwork about financing, his reply was I don't know, I'm part time you need to go up to customer service to ask. I did that, they did not know the answer they paged through a pamphlet to look and didn't find the answer. I made a purchase, the financing option did not come up on the register and was not shown on the receipt. The customer service rep didn't care or try to find an answer. I asked for a manager who said "I'll deal with the employees" that I was complaining about with a smirk as if it were funny..it was not. They then claimed to call the Home Depot credit line to confirm the financing was in place. He told me it was. I checked two days later. It was not in place and no such request had been made which led me to believe the manager outright lied to my face. It will be a long time before I set foot in that store again or probably any Home Depot.

Dan helped me figure out a solution for my needs. He went above and beyond to save me time!

The Home Depot in Woodbury is great! Their employees are knowledgeable and friendly and always ready to help. Keep up the good work!

Maxwell is the service manager, and he overheard a problem we had retuning items from an installation. He understood that as an installation product item, the return policies were different than was articulated by another customer service employee. Maxwell quickly stepped in to correct this issue. Thank you so much!

Everyone we encountered yesterday was so helpful and knowledgeable! This is a great location.

The team at the Pro Desk in Woodbury, MN exceeds expectations every time! They are a valuable extension of my company team.

I was extremely disappointed with my experience with employee Oscar at Woodbury Mn 55125 on how he handled the situation when I tried to buy a Dewalt reciprocating saw. Cashier computer screens showed a free battery with purchase After standing at cashier for 45 minutes Oscar came to cashier and denied me of the free Dewalt battery that was shown on cashier screen. Did not purchase the reciprocating saw or circular saw I was trying to purchase. Extremely disappointing experience.

The items that I wanted were in stock and the service was great!

Everyone is friendly - even recognize me and say HI! Enough employees so you are look looking around for someone to help you. Easy to get in and out.

Everything in the store was well maintained and stocked! Sufficient assistance was given to locate item that I had on my list.

Anthony & Parker went above and beyond to answer questions and provide assistance! It is because of their incredible service that I will go out of my way to shop at this location again!

Geordin from this store was amazing. So kind to my toddlers and helped me find exactly what I needed!

If you have any questions on anything make sure to ask for Kevin. He will treat you right.

A lot can be done with Kindness. I just have to shout out an employee named Tom at the Home depot in Woodbury. Thank you so much for treating me with such kindness.

I go out of my way to come to the Woodbury Home Depot because of the staff and general organization and well-stocked nature of the store.

Great Staff: both knowledgeable and easy to work with.

Home Depot stores would improve vastly by hiring as many folks with Tom Henning's skills and personality as possibly. While I don't buy a lot at Home Depot I will now continue to patronize the Woodbury, MN store because of Tom's actions.

Thank you for all your help today. Everyone was so helpful and kind.

JW weld putty is an excellent product!

Today I went to buy a few products for my DIY project and Mr Tom H was such a great associate that went over and beyond to help me pick out materials to cutting it and interacting with my toddler even to have him engaged and as well helped me sigh up for the app and military discount Thank you

I went in for a product that was stored away on a shelf for the season but Tom H and Gene wouldn’t let me walk away empty handed. They got it in my hands as soon as they could and were very happy to help.

Sally and LeaAnn are very savvy in the paint department. It was super busy and they took care of everyone! We had a huge renovation project requiring special materials. Tom in checkout was awesome - a very positive and happy to help us. They all three are wonderful employees.

The products we needed were in stock and able to be delivered within the week. Being able to see the products on the floor itself was wonderful.

Kim did a really great job in helping me, start to finish on my flooring project. Very knowledgable and helpful.

I don’t have a Home Depot near where I live, so when ever I’m in the Woodbury area I visit the Home Depot #2810. When I’m in the Palatine, I’ll area visiting my son I go to the Palatine, Il. HomeDepot

Went to the lawn and garden center, helped and great service

I had very friendly, courteous and engaging customer service on my last trip to Home Depot. Made my project shopping experience speedy and enjoyable!

So happy with my purchase, at this time I do not have pictures. I just order the carpet and laminate

Had a large project undertaking and not a lot of expierience in doing what we wanted to do. Anthony spent time with us, discussed materials to use and set us up for success in a very professional, kind manner. It's clear he cares about his professional and his customers. We received extraordinary service from him and wanted to share that. Thank you Anthony Crenshaw!!!!

We were recently shopping in the Woodbury Home Depot store, and were very impressed with the service there... the employees were very friendly and helpful; especially Anthony, Dan, and Cambri!