#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)941-0802
Tool & Truck Rental(972)941-0808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
951 Westgate Way
Wylie, TX 75098
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Customer Store Reviews

  • 4.7 out of 562 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (562)
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Showing 1-30 of 562 reviews
Friendly Store.
I was greeted in the parking lot by the man keeping it tidy and bringing the carts inside. I was able to make my return without much of a wait by Pritiben. I was also helped by Deya who showed me many features on the refrigerators I was interested in. The cashier was on the ball too. Great Customer Service.
by
    Wylie Location
    I like this location because employees are helpful and friendly.
    by
      • Recommended
      A honest review
      Everything in my house including refrigerator, washing machine and dryer, ac unit, all faucets and sinks, doorbell, door knobs and locks, water heater and you name it is bought and installed from Home Depot. The are reliable and stand behind their products so have no reason to shop anywhere else.
      by
        • Recommended
        Amazing Team
        My husband and I stopped by here not really expecting to find anything, but hoping there was something left of the outdoor furniture. We ran into Aaron who helped us find the perfect set. His customer service was phenomenal! We are new to the area, and this is our new preferred store!
        by
          • Recommended
          Superior customer service
          Of all the Home Depot stores I have been in, the Wylie store and its employees are exceptional
          by
            • Recommended
            The Wylie Home Depot
            I always find what I need and just at the right price!
            by
              • Recommended
              Excellent customer service
              Today Kyle and Elizabeth were extremely helpful
              by
                • Recommended
                Outstanding Customer Service
                I regularly shop at Greenville, Rockwall and Wylie Home Depot. I have alway enjoyed very good customer service and almost always find what I’m looking for. Thursday I was shopping at the Wylie store, looking for help with a project I discovered on the internet. I thought I knew what I wanted. K a very pleasant veteran was working in the plumbing department. She listened to my project idea and gave me suggestions to make my project easier and saved me 50% off what I thought I needed. K cut my materials several times to make it convenient for me to carry. I will look to K for help in all my projects.
                by
                  • Recommended
                  Great customer associates
                  Alfredo and Aaron went above and beyond to help me. I would’ve bought the wrong product and done my task completely wrong if it wasn’t for them. I really appreciated how friendly they were and how much I learned. I will definitely be shopping here in the future instead of other home improvement stores.
                  by
                    • Recommended
                    Knowledgeable, friendly staff
                    There isn't a store that will handle problems with returns, instore and online purchases as well as this company
                    by
                      • Recommended
                      Shopping for Appliances.
                      Staff was very helpful and friendly and helped to find what we needed.
                      by
                        • Recommended
                        Great Place
                        I bought a Samsung Washer/Dryer, and everything was delivered on time, and everyone was so professional and plenty.
                        by
                          • Recommended
                          Great Staff
                          We enjoyed our experience purchasing a refrigerator and washer and dryer. Thank you Jerusalem for your assistance.
                          by
                            • Recommended
                            Professional and cordial service
                            We received rare, exceptional service in making a special order at this store. Our customer service representative was professional and cordial.
                            by
                              • Recommended
                              Nice place
                              I like the way home depot designed It is one of the best store around
                              by
                                • Recommended
                                Bad service
                                No one acknowledged us or even offered to help, Danna at customer service was very rude!!
                                by
                                  Great, attentive staff
                                  My concrete contractor sent me to get the plumbing parts I needed to have set in the foundation of a building I'm putting up on my property. I had no clue what I was looking for, but the staff at this particular Home Depot made sure I got the right person to help me (John the master plumber), and ensured I had all the information and the parts I needed. It's been a long time since I've shopped at a Home Depot, but this is now my go-to store.
                                  by
                                    • Recommended
                                    The best home improvement store
                                    I always like going to Home Depot’s compared to the competition. They have experience employees. They are friendly helpful and I would like to give a shout out to Lori cashier lawn and garden at the Wylie location. She is a helpful, knowledgeable terrific employee
                                    by
                                      Employees at the Wylie location go above and beyond to help customers.
                                      Went to store to purchase a appliance. Cathy was great at helping me. Had some issues and Kyle @pro took over and cleared everything. This is something you don’t get at other stores. I will be returning to this store.
                                      by
                                        • Recommended
                                        Good
                                        I wish to say my trip to the store was pleasant
                                        by
                                          • Recommended
                                          Great job
                                          Ms.Alfaton and Steve are the best people.
                                          by
                                            • Recommended
                                            Great experience every time
                                            We recently bought a refrigerator, and the lady was so helpful and caring! Love the folks at Home Depot and its always a great experience. Also very clean and friendly staff also ready to help you.
                                            by
                                              • Recommended
                                              Wonderful Experience
                                              I just left Wylie Home Depot best experience ever…Aaron and Carolina made our day! Always the BEST Customer Service and making customers very satisfied.. They saved me money and going home happy with my wonderful rocking chairs… Thank you! Thank you for your Awesomeness.. Best Home Depot you can visit…
                                              by
                                                • Recommended
                                                Outstanding customer service!
                                                Mike in hardware and Caroline (an assistant manager) were very knowledgeable and went above and beyond to help me find a part # for a caster that didn't have any markings for identification. Excellent customer service by these two. These are the kind of people that make you want to shop at Home Depot. Thank you very much for all your help!
                                                by
                                                  • Recommended
                                                  BEST EXPERIENCE
                                                  This Home Depot store was extremely welcoming! I walked over to customer service with an issue, and immediately the Assistant Store Manager (Carolina) assisted me. She not only resolved the problem I had but went above and beyond to ensure everything was taken care of. I came back a few days later after purchasing an item from a different store and I was greeted by Aaron and Francisco. I showed them my receipt and explained to them that I wasn't charged correctly, and the item was not the correct one I ordered. Aaron immediately called the store while Francisco called other stored around to see if that specific item was available. They worked as a team! After a few minutes they offered to show me some in-store tool chest and I ended up buying one that same night! Carolina, Aaron and Francisco and quality employees!!!
                                                  by
                                                    • Recommended
                                                    People who care
                                                    Zachary, Caroline, and Robert are what tru customer service is about! Zachary although new was kind and helpful. Caroline and Robert were also part of this amazing team experience. They saw how frustrated I was at the cituation and they made my mood change for the better. Wish their were more people like this who knows what to do and how to help those in need. Thank you 3 I will be back very soon.
                                                    by
                                                      • Recommended
                                                      Customer Service
                                                      If you ever need some help in carpeting, I hope you are lucky enough to get Cathy B. She was so helpful and friendly. Very knowledgeable in this area. Thank you for the great customer service and your friendly personality.
                                                      by
                                                        • Recommended
                                                        You need More product and stock!!
                                                        You were pushing people to go to the garland store because they are fully stocked with their items. I live in Wylie and when you’re out of stock on something I have to go to Garland that is totally outrageous to have to travel when you have Home Depot in your old town. Do you need to train your your employees to know your store and know where everything is and to keep things in stock to make it a better store. Talk to hire up to get the store back in stock of things that are too low this should not be like this in my home store.
                                                        by
                                                          • Recommended
                                                          Great store
                                                          I love this store. There are several associates here that can answer any questions regarding plumbing, lighting, paint, etc and I rely heavily on them. Unfortunately, expertise is severely lacking on the weekends but during the week the A-Team is working.
                                                          by
                                                            Kitchen Area
                                                            When in unsure of what I wanted for my kitchen the professional employee Debbie was very helpful and patient! Left there with everything done and so pleased with the service!
                                                            by
                                                              Showing 1-30 of 562 reviews

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