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Filter Reviews By:Rating, Profile, Gender, Age (562)
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Showing 1-30 of 562 reviews
Mar 31, 2022
Unfriendly pro service, also unfriendly to military veterans
Unfriendly pro service, unfriendly to military veterans. The don’t help you when you need help in the lumber area and point you to the wrong aisle, they don’t care if you find what you need
by
Mar 28, 2022
Spring has sprung!
I went to the Apex store on Saturday morning to buy plants for my yard. The store was so nice and clean with the carts right there for me to grab as I walked in the store. There plant selection was awesome! The aisles were wide so that I could move my buggy through as i shopped. Staff in the garden section was so helpful with finding me the things I needed and colors i wanted. I did not have to wait to check out, very well staffed and friendly like i had known them forever. Great job Apex home depot!
by
Recommended
Mar 3, 2022
Better than………
I purchased a shed and was very surprised at the building materials used by Tuff Shed as opposed to Another Shed Company that I had had previously. Much stronger and will last forever.
by
Recommended
Feb 12, 2022
Great staff
Lisa from the sales counter was amazingly professional and friendly
by
Recommended
Jan 30, 2022
Customer service
I bought some materials , pvc trims.
In the checkout there cashier is not friendly and not military friendly. Every time I check out in that pro service cashier, I feel like I’m intimidated as veteran if I will ask for there military discount. Why? Is it because of color. That guy never acknowledged my service, instead he make unfriendly comments. I don’t like to check out in that cashier again
by
Jan 9, 2022
Home Depot in Apex
The Apex, NC store is clean and organized, good customer service in these trying times and typically have a lot of items in stock. I'll give them at least a 4 star....I would like to see their prices drop a little lower....
by
Oct 29, 2021
ProDesk
Alison at the prodesk is awesome! Give her a call with any of your project needs.
by
Recommended
Oct 13, 2021
Nice service in the garden center
Jan, the cashier at the Apex store garden center is great and extremely professional. She deserves recognition… and a raise in pay.
by
Recommended
Sep 29, 2021
DONT TRY RETURNING ANYTHING WITHOUT A RECIEPT
Lousy lazy NO customer service FOLKS RUDE AS WELL
by
Jul 5, 2021
awesome customer service
awesome customer service
by
Verified Purchase
Recommended
Jun 30, 2021
Bobby and Aliceson from the pro desk at the Apex NC store # 3644 helped me with the order and del...
Bobby and Aliceson from the pro desk at the Apex NC store # 3644 helped me with the order and delivery of vinyl fencing. Bobby helped me with the initial order in the store and both he and Aliceson helped me on the phone with the delivery. They were both so friendly and helpful and went the extra mile to make sure everything worked out okay. I called and told store manager Reggie what a great job Bobby and Aliceson did.
by
Verified Purchase
Recommended
Jun 22, 2021
They sold me defective item and they did NOT replace it, they said it is ILLIGAL !!!!
They sold me defective item and they did NOT replace it, they said it is ILLIGAL !!!!
by
Verified Purchase
Jun 10, 2021
Very happy with the services. Several associates offered their assistance to me in the garden ce...
Very happy with the services. Several associates offered their assistance to me in the garden center and inside the store.
by
Verified Purchase
Recommended
Jun 8, 2021
The service is fantastic and always friendly at this store. I like that we see a lot of the same,...
The service is fantastic and always friendly at this store. I like that we see a lot of the same, happy associates every time we visit.
by
Verified Purchase
Recommended
May 16, 2021
very convenient location
very convenient location
by
Verified Purchase
Recommended
Apr 22, 2021
I have been shopping her for years for all of my home and gardening projects and have been consis...
I have been shopping her for years for all of my home and gardening projects and have been consistently impressed with the quality of inventory and the staff. They blow away the competition.
by
Verified Purchase
Recommended
Apr 18, 2021
despite the signs on the entrance, there were at least 10 dogs in the store - barking at each oth...
despite the signs on the entrance, there were at least 10 dogs in the store - barking at each other, not obviously service animals. a terrible experience - will never go to the apex store again, ever. if dogs are allowed, take down the sign that says no pets allowed. This store is open for liability.
by
Verified Purchase
Apr 15, 2021
The sales person was informed that a smaller truck would be needed for a delivery. When the drive...
The sales person was informed that a smaller truck would be needed for a delivery. When the driver was unable to get down the driveway, because it was a larger truck, they informed they couldn’t make the delivery and they did not have a smaller truck. When the Home Depot Store was notified they took no responsibility for items that are not delivered and stated it’s out of their control because they use a third party to deliver. The assistant manager just said he could just cancel the order.
by
Verified Purchase
Mar 30, 2021
Have purchased countertops, rugs, etc. Have had an excellent result of personnel implementing my...
Have purchased countertops, rugs, etc. Have had an excellent result of personnel implementing my needs .
by
Verified Purchase
Recommended
Mar 28, 2021
The "customer service" at the paint department is laughable. Rude patronizing employees who appar...
The "customer service" at the paint department is laughable. Rude patronizing employees who apparently aren't there for any type of assistance
by
Verified Purchase
Mar 17, 2021
Shopping at my Apex Home Depot is always a wonderful experience! They have 99.99% of everything ...
Shopping at my Apex Home Depot is always a wonderful experience! They have 99.99% of everything I need and many more wonderful things I want for my home, inside and out. It is easy to find products because of the way the store is organized. Any time you might need assistance, the Apex HD employees are friendly and knowledgeable and are happy to guide you to exactly the right location to find what you need. The store is always clean and inviting, both inside and out. Truly I could spend hours inside. I buy a lot of HDX brand products because the quality is so excellent! For example, their trash bags with Mint-X technology that repels raccoons and rodents is an outstanding innovation! And my HDX automatic mop is the best mop I have ever owned! I use one on my outdoor patio too after a hard rain to soak up excess water in little time. I spend a lot of time looking at the plants and all the outdoor accessories ~ wind chimes, fountains, gorgeous planters ... what's not to love? Seriously ... I love my Home Depot !!
by
Verified Purchase
Recommended
Mar 9, 2021
This location always has friendly associates and the items needed when other stores in town are o...
This location always has friendly associates and the items needed when other stores in town are out of stock.
by
Verified Purchase
Recommended
Mar 4, 2021
I bought some bags of rocks, went back to get more, none to be had, no way to know if or when the...
I bought some bags of rocks, went back to get more, none to be had, no way to know if or when they might get more. My project is half done.
Looking for a new store to buy from.
Asked employee for help, they would not move.
Did not buy any of items I went there for.
by
Verified Purchase
Feb 23, 2021
Our cashier Tatana was great , positive. And good customer service provided
Our cashier Tatana was great , positive. And good customer service provided
by
Verified Purchase
Recommended
Feb 8, 2021
Friendly staff and store is well organized!
Friendly staff and store is well organized!
by
Verified Purchase
Recommended
Jan 3, 2021
The employees were very knowledgeable, courteous and helpful.
The employees were very knowledgeable, courteous and helpful.
by
Verified Purchase
Recommended
Jan 2, 2021
Thank you Jay and Hannah for your great customer service. It's highly appreciated!
Thank you Jay and Hannah for your great customer service. It's highly appreciated!
by
Verified Purchase
Recommended
Dec 29, 2020
Store is big, neat and clean. Great Staffs
Store is big, neat and clean. Great Staffs
by
Verified Purchase
Recommended
Dec 28, 2020
I always enjoy going to our local Apex, NC Home Depot. They are very friendly and helpful at the ...
I always enjoy going to our local Apex, NC Home Depot. They are very friendly and helpful at the store and always have what I'm looking for in-stock.
by
Verified Purchase
Recommended
Dec 5, 2020
Everytime I've been here, I've had to beg for loading services (I'm a woman). Do not shop here un...
Everytime I've been here, I've had to beg for loading services (I'm a woman). Do not shop here unless I have a coupon.