#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(520)784-7680
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3689 E Broadway Blvd
Tucson, AZ 85716
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Customer Store Reviews

  • 4.6 out of 652 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (652)
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Showing 1-30 of 652 reviews
Alisa did a Fantastic job for me
I made an enclosure for the washer and dryer set that I actually bought from Home Depot as well, love the washer and dryer and I especially love the way the enclosure turned out thanks Alisa for all your help
by
    • Recommended
    Patience with a smile
    As an 86 year old, technically challenged old lady, Ron was so sweet and patient guiding me through the Credit card application process.
    by
      • Recommended
      Great cashier!
      My cashier whose name is Michelle was very helpful and friendly
      by
        • Recommended
        It takes time to do it right.
        It is the closest large home improvement store and I'm in there a least twice a week. After a few thousand times in there you get to feel more at home with the people, and are able to chat with them, share a story and joke around. I generally like the smaller hardware stores because of the service, but this Homedepot feels smaller and smaller each time I go.
        by
          • Recommended
          FINALLY some old school TRUE Customer Service. It seems that has become a part of generations past. There is a young man named SIBGHAT. He resented moved here India. He kindness and smile alone are so refreshing.
          Well. Learning to love ADHD. I left my comment above in "title"
          by
            • Recommended
            Always a great experience
            Staff always helpful
            by
              • Recommended
              Great customer service
              I bought LG washer and dryer set. I’m happy with my purchase which Andrea did her best in order to provide the best deal for me. Installation team were very nice and professional.
              by
                Love Home Depot
                Home Depot consistently impresses with its expansive selection and exceptional customer service, making it a top choice for both DIY enthusiasts and professional builders. The store layout is well-organized, making it easy to find everything from basic hardware to specialized tools and materials. The staff is notably knowledgeable and always ready to help with advice or to locate items. Their prices are competitive, and they often have promotions and discounts which provide great value. Additionally, Home Depot's commitment to sustainability through eco-friendly products and initiatives is commendable. Whether you're tackling a small home improvement project or a large construction job, Home Depot provides a reliable, one-stop-shop experience.
                by
                  • Recommended
                  great customer service!
                  I was looking for an item that was shown to be in stock on the website. When I got to the store, there was no stock of that item. Mark was able to find me a great alternative, and Jeff was able to check me out quickly.
                  by
                    • Recommended
                    Customer service is awesome.
                    Employees were willing to help and provide knowledgeable assistance.
                    by
                      • Recommended
                      Everything You Need!!
                      I want everything in the store including a toolbox to fit it in!!!
                      by
                        • Recommended
                        Very helpful employees.
                        Three folks helped me complete a special order for an out-of-stock mini blind: Andrea, Roy and Chris and Andrea were very helpful. Chris visually scanned the upper shelves looking for my item. He looked for other stores that might have it. And he put me in touch with Andrea and then Roy, who completed the special order. All of them very helpful.
                        by
                          • Recommended
                          LOVE NIGHT SHIFT PEOPLE
                          If you need to go, go late at night (everyone is much friendlier)ask for Julio he speaks Spanish
                          by
                            • Recommended
                            Great place to find things
                            Good shopping and customer service.
                            by
                              • Recommended
                              Good parking good inventory. Convenient location. Pricing competitive
                              See above. Good store
                              by
                                Flooring Made Easy
                                Great store! I go here all the time for my garden, lighting, paint, wood and housing projects.
                                by
                                  • Recommended
                                  Good store
                                  I was in the market for a new washer and I was able to get it set up for delivery and haul away quickly. The employees were very knowledgeable and helpful.
                                  by
                                    • Recommended
                                    Mark the Master of the Christmas tree section.
                                    Mark from the garden section (El Con Mall) stood out and made my Christmas tree shopping experience the best I have had in my many years of buying trees from The Home Depot on Broadway and Pantano. I typically expect some young teens/20's kid sitting in the corner who barely know how to use a chainsaw. I was ever so pleased this year where there was an actual caring employee who was there to ask questions about what I actually wanted and helped me to find the best tree I have ever gotten from Home Depot.
                                    by
                                      • Recommended
                                      Difficult to receive assistance
                                      I only shop here because at times it is a convenient location,it has gotten worse
                                      by
                                        An experience to return me
                                        I have had so many bad experiences at the El Con store not having what I need or not being able to find the help I need that I have been going to the Pantano Store for most things. This one experience has caused me to decide I will start back going to the El Con mall store.
                                        by
                                          • Recommended
                                          Excellent store.
                                          Every time I shop here I am completely satisfied.
                                          by
                                            • Recommended
                                            Awesome
                                            Awesome location with friendly staff
                                            by
                                              • Recommended
                                              VERY WELL LAID OUT ITEMS
                                              Just a regular shopping experience in the home Depot. nothing too negative to say about this review other than I saw a giant huge spider Jesus if it had contact with any of my fingers it probably would have bit it off.
                                              by
                                                • Recommended
                                                Great staff🙌🙌
                                                Always greeted and helped by great people at this store. Thanks team!
                                                by
                                                  • Recommended
                                                  Awesome Employees at the ElCon Store.
                                                  From the time I walked in where I was greeted immediately, I had help throughout my visit. I am particularly disabled and I appreciated the help so much, the cooler I was getting was heavier than I could have handled. The young employee named either Ariel or Mingo walked me out in the handicap parking lot and loaded the cooler for me. Wow what amazing service.
                                                  by
                                                    • Recommended
                                                    Very Helpful Associates
                                                    We were moving our daughter into her new townhouse near the U of A. There was a patio set that she wanted for her balcony. When we saw it, we wanted to buy it but we had a mid-size SUV rental that we were sure the box would not fit in. Mark from Gardening was extremely helpful. He offered up options that included holding onto to pieces of the set as we drove the rest, if needed. In the end, he brought the box to our car, unpacked it and helped us put it all in so it fit and then discarded the packing material for us. But, teh best part was when he picked out 4 accent pillow that he thought would look great with it. We were unsure at first but it turned out to be her favorite part of the set once we placed it on her balcony. It is rare these days to find somebody who will put in the personal effort in these large box stores. Thanks Mark!
                                                    by
                                                      • Recommended
                                                      M
                                                      Renee was very helpful. Thank You 🙂
                                                      by
                                                        • Recommended
                                                        Awesome Employee!
                                                        Jacquelyn who works at the one on Broadway is extremely helpful. I had walked in with a cut on my leg. She not only helped me with that, she was very knowlegeable about the inventory at the store which is rare these days. Jacquely I would like to Thank you again!! Girl deserves a raise!
                                                        by
                                                          Customer service
                                                          The cashierChrystal was very nice and sweet and she started a conversation with me,I would not mind if I see her again when I go back to the store and it would be a pleasure to meet her again.
                                                          by
                                                            • Recommended
                                                            Great cashiers
                                                            Your employees that assist with checkout are always knowledgeable and friendly, and our experience today with Renee was even better than most!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 652 reviews

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