Filter Reviews By:Rating, Profile, Gender, Age (346)
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Showing 1-30 of 346 reviews
Mar 6, 2020
The associates was helpful.
The associates was helpful.
by
Verified Purchase
Recommended
Feb 27, 2020
All the employees were nice and knowledgeable and everything Im able to find at that particular s...
All the employees were nice and knowledgeable and everything Im able to find at that particular store.
by
Verified Purchase
Recommended
Feb 18, 2020
Overall customer experience was lacking, Clutter aisles, this store is small in comparison to oth...
Overall customer experience was lacking, Clutter aisles, this store is small in comparison to others. It is hard to navigate the huge carts down some of your aisles.
Starting with your front lobby too many displays etc. There is always a challenge to get cash back at checkouts. Too many times self checkouts are closed or not working. Today I asked several Home Depot employees to call a MOD they all passed the buck to someone else. When I did finally talk with female manager, she made excuses, but offered no solutions to give better customer service. Her response “I am doing the best that I can.” How
Sad!!
by
Verified Purchase
Feb 7, 2020
Poor lack of customer service. Employees to busy walking around while on their phones, neglecting...
Poor lack of customer service. Employees to busy walking around while on their phones, neglecting customers. Never available when you need customer service
by
Verified Purchase
1 found this review helpful
Jan 16, 2020
Everytime I visit this location the store is always clean and the team members are always friendl...
Everytime I visit this location the store is always clean and the team members are always friendly and very helpful.
by
Verified Purchase
Recommended
Dec 8, 2019
Friendly employees
Friendly employees
by
Verified Purchase
Recommended
Dec 4, 2019
This store is messy and disorganized. The employees are not helpful, lines are long, and they ap...
This store is messy and disorganized. The employees are not helpful, lines are long, and they appear to be short staffed.
by
Verified Purchase
Oct 17, 2019
The store was very clean.
The store was very clean.
by
Verified Purchase
Recommended
Oct 9, 2019
I like this store , I bring my sister in-laws kids with me cuz they like the Mexican vendors in t...
I like this store , I bring my sister in-laws kids with me cuz they like the Mexican vendors in the parking lot , I do to , homedepot becomes my one stop shop for materials, tools, and breakfast!!!! I love it!!!! I like this store because the Mexicans that are there outside trying to make a meager living , they’ll ask if you need help loading your stuff, but they don’t Persist . Try the tamales!!!! There’s the 2 one is better then the other . And there’s another a lil family they have the Lil tacos, good . Even give you one for free !!!! Don’t change anything!!
by
Verified Purchase
Recommended
Oct 4, 2019
I visited this store and found the employees to be delightful, helpful and professional. I would ...
I visited this store and found the employees to be delightful, helpful and professional. I would recommend this location to anyone that is in need of material, assistance, and professional yet friendly folks!
by
Verified Purchase
Recommended
1 found this review helpful
Sep 17, 2019
I had a very unpleasant experience with two of your employees this evening. They refused to honor...
I had a very unpleasant experience with two of your employees this evening. They refused to honor a sale price that was clearly advertised in your store . Additionally, the treated me with blatant disrespect when asking for assistance. These employees in question are as follows. 1 - the female employee that is over the self checkout line 2 - the manager on staff. These Theo employees were working at approximately 6:18.
by
Verified Purchase
Jul 27, 2019
This store has a lot of robbers and the is not clean and neat.
This store has a lot of robbers and the is not clean and neat.
by
Verified Purchase
Jul 11, 2019
Picked up an online order from Customer Service. The frig wasn't even on a dolly and I was told ...
Picked up an online order from Customer Service. The frig wasn't even on a dolly and I was told to go get one from the contractors side. I asked if someone could be called to help me load onto dolly and truck and was told that I would have to try and grab someone while I was down getting the dolly.
by
Verified Purchase
Jul 10, 2019
This is the only Home Depots in this zip code area near me and other contractors. It really helps...
This is the only Home Depots in this zip code area near me and other contractors. It really helps for not having to drive so far to get to one of the locations..
With that said, this store is stocked adequately for most items, however, because this is the only major hardware store in this zip code where there are many contractors, you will not find common construction supplies because many times they are out of stock here. On many occasions i have had to go to other Home Depot stores to get some common stock items that contractors use or require often.
Therefore, i believe they should be more aware of this need to keep more common contractor items in stock if they are in high demand.
Overall, i have shopped at this location near me for many years, and for the most part they usually provide most of the items i seek overall.
Just need to keep more heavily demanded items in stock more often. I am, however, Happy to have this local store near me.
by
Verified Purchase
Recommended
Jun 6, 2019
I had a great experience met with Chemeka at customer service she got me a Credit Card shopped ar...
I had a great experience met with Chemeka at customer service she got me a Credit Card shopped around for a riding lawnmower. Found the one we need went to Niki the cashier answered my questions. Ran into a problem. Karina the manager came in to seal the deal. Great Customer Service from these ladies. Happy Customer here.
by
Verified Purchase
Recommended
May 28, 2019
I love this store. I have easy access to the store from the freeway. All I do is jump off and the...
I love this store. I have easy access to the store from the freeway. All I do is jump off and the jump back on. Employees are knowledgeable and very polite and courteous.
by
Verified Purchase
Recommended
May 27, 2019
Courteous and friendly staff always willing to help.
Courteous and friendly staff always willing to help.
by
Verified Purchase
Recommended
May 25, 2019
The whole time I was there I saw essence on her phone and not helping the long line!!
The whole time I was there I saw essence on her phone and not helping the long line!!
by
Verified Purchase
May 14, 2019
The customer service was awesome! Much better than the past...
The customer service was awesome! Much better than the past...
by
Verified Purchase
Recommended
May 3, 2019
Yaya should get a raise
Yaya should get a raise
by
Verified Purchase
Recommended
Apr 27, 2019
From the parking lot to my various shopping areas in this store, I met friendly helpful personnel...
From the parking lot to my various shopping areas in this store, I met friendly helpful personnel. Not one hiccup in my shopping experience at this location
by
Verified Purchase
Recommended
Apr 25, 2019
The store was clean the employees were nice everything was fine except the garden section was closed
The store was clean the employees were nice everything was fine except the garden section was closed
by
Verified Purchase
Recommended
Apr 24, 2019
Went in with no knowledge of a bar b que pit had an awesome staff member to help me and he made g...
Went in with no knowledge of a bar b que pit had an awesome staff member to help me and he made great selections and suggestions
by
Verified Purchase
Recommended
Apr 9, 2019
Most of the personnel are rude and roll their eyes - talk in rude tones. There is ALWAYS a long l...
Most of the personnel are rude and roll their eyes - talk in rude tones. There is ALWAYS a long line to check out. There is never anyone when you need them. Once we were looking for a new washer - she waited until the almost end of the process to tell us we had to wait on the washer to arrive or be delivered. I needed it that day. They look at us like we're aliens from outer space - I've had so many women employees roll their eyes at me for asking a question - when you an actually find someone - We have actually driven to the Home Depot on 610S feeder near Durham to not have to deal with the employees . Much nicer employees - cleaner store - like another world. The other night my husband went to buy some T12 4ft flour lights - looked and looked - no one helped him....He came home without them. ...or anything. That store is a nightmare in so many ways. Oh! I rescue dogs - there are so many homeless dropped dogs in that parking lot. We all talk how Home Depot does nothing to help them - no - its not yall's job - but it sure speaks loud and clear to people that are in rescue.
by
Verified Purchase
Apr 4, 2019
Employees very helpful
Employees very helpful
by
Verified Purchase
Recommended
Feb 22, 2019
Ms.Niki at Pro Desk is very helpful and has a great attitude
Ms.Niki at Pro Desk is very helpful and has a great attitude
by
Verified Purchase
Recommended
Feb 22, 2019
PRO DESK IS REALLY FAST AND FRIENDLY GREAT CHANGES.
PRO DESK IS REALLY FAST AND FRIENDLY GREAT CHANGES.
by
Verified Purchase
Recommended
Feb 15, 2019
Friendly service
Friendly service
by
Verified Purchase
Recommended
Feb 3, 2019
If during your visit you expect help or friendliness, go to another store.
If during your visit you expect help or friendliness, go to another store.
by
Verified Purchase
Jan 26, 2019
When management steps in to load your wood due to staff shortage - That's good service! Thank you!!
When management steps in to load your wood due to staff shortage - That's good service! Thank you!!