Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (413)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 413 reviews
Aug 24, 2018
Sadie, the sales associate in Paints is very knowledgeable and helpful.
Sadie, the sales associate in Paints is very knowledgeable and helpful.
by
Verified Purchase
Recommended
Aug 15, 2018
This store is conveniently located near the major roads and is easy to find. Employees go out of ...
This store is conveniently located near the major roads and is easy to find. Employees go out of their way to make sure if you cannot find what you want or something is out of stock to first check with the other HD stores or suggest you other retailers who may carry the product. you are looking for. The employees know their departments well and great at asking questions about the project you are working so that you get the right tools and products for the job.
by
Verified Purchase
Recommended
Aug 12, 2018
Great store, good staff! I just don’t like that they replaced cashiers with those stupid self che...
Great store, good staff! I just don’t like that they replaced cashiers with those stupid self checkout things.
by
Verified Purchase
Recommended
Aug 9, 2018
The cashier Gina Jones was very friendly and helpful
The cashier Gina Jones was very friendly and helpful
by
Verified Purchase
Recommended
Jul 31, 2018
We, have gone to the Home Depot Mentor Ohio store, from day one, Our, first experience, to be h...
We, have gone to the Home Depot Mentor Ohio store, from day one, Our, first experience, to be honest was not very good, as it seemed as soon as we had come in the door, and tried to ask an employee a question about something, they would scatter.?? As, I mentioned, this was when the store was first opened many years ago, since that first bad experience, I have to be honest, and say I have never seen another store or business, that have done a complete 180% turn around. Now, every time we first walk in the door, especially one of the older gentlemen . which we have seen several times, just this week, is extremely friendly, and he goes out of his way to try and help. Another gentleman, appliance dept, the new stove we bought needed a certain size fitting to hook up the gas, we brought in the old part from out previous stove, he took the old fitting off the part we disconnected, which was really anchored, what a very loving and kind thing to do, my wife and I are both disabled senior citizens, and at times money is a little tight, I wish I could remember his name, again, what a great act of kindness, Thanks.
by
Verified Purchase
Recommended
Jul 8, 2018
If you are looking for an appliance go see Joe the appliance guy at Home Depot. Trustworthy and ...
If you are looking for an appliance go see Joe the appliance guy at Home Depot. Trustworthy and knowledgeable! We absolutely love our LG refrigerator! Thanks Joe!!
by
Verified Purchase
Recommended
Jul 8, 2018
The store is clean and well organized with plenty of product on the shelves. Employees were very ...
The store is clean and well organized with plenty of product on the shelves. Employees were very knowledgeable and willing to help.
by
Verified Purchase
Recommended
Jun 29, 2018
i usually find what i come for. the store is very well stock. one associate was very helpful and ...
i usually find what i come for. the store is very well stock. one associate was very helpful and stayed with me instead of saying it is in aisle one and leave me to find what i came for. His name is Justin.
by
Verified Purchase
Recommended
Jun 25, 2018
OMG! Dominique is amazing! She's older than my husband who has a bad back but she loaded his truc...
OMG! Dominique is amazing! She's older than my husband who has a bad back but she loaded his truck with 60 retaining wall bricks with no problem. He said he was going to ask for a male employee because he didn't really believe she could do it until she showed her "guns" (muscles). He was truly impressed! I just love how she made me feel at home and asked me questions before helping me make my flower selections. And she even picked out the best looking plants! Way to go, Dominique! I look forward to seeing you again and getting your input for my next project!
by
Verified Purchase
Recommended
Jun 18, 2018
Always friendly help found
Always friendly help found
by
Verified Purchase
Recommended
Jun 8, 2018
Great place to shop. Great customer service as well! If they don't have what you are looking fo...
Great place to shop. Great customer service as well! If they don't have what you are looking for, they will either help you find it on line or find another store that may carry the item.
by
Verified Purchase
Recommended
Jun 4, 2018
You can always find someone to help if needed. It might take a little time but someone will be th...
You can always find someone to help if needed. It might take a little time but someone will be there for you. Good store to shop.
by
Verified Purchase
Recommended
Jun 2, 2018
GREAT STORE AND ALWAYS VERY GREAT CUSTOMER SERVICE.
GREAT STORE AND ALWAYS VERY GREAT CUSTOMER SERVICE.
by
Verified Purchase
Recommended
May 29, 2018
Great store and they have had everything I have needed in stock and at a reasonable price.
Great store and they have had everything I have needed in stock and at a reasonable price.
by
Verified Purchase
Recommended
May 29, 2018
GREAT STORE GREAT STAFF
GREAT STORE GREAT STAFF
by
Verified Purchase
Recommended
May 29, 2018
Home Depot is tops and is my "go-to" for everything I need to update my home and/or make necessar...
Home Depot is tops and is my "go-to" for everything I need to update my home and/or make necessary repairs. The employees are extremely helpful and courteous. They know the store's products and always give me the correct advice. I recently bought three new kitchen appliances there and am very satisfied with the products. I wanted to buy a larger refrigerator than I had, and the associate helped me immensely into making the right choice. Fits perfectly. Same for the dishwasher .. I never realized there is no standard under-the-counter model. But the salesperson helped with my measurements and it was installed trouble-free. Home Depot's employees are the best ever! As an FYI, I shopped at another hardware supercenter for the appliances and not one associate was interested in assisting me. I left after 15 minutes of waiting to be acknowledged.
by
Verified Purchase
Recommended
May 28, 2018
I recently visited the Mentor Home Depot to purchase carpeting. I had shopped three other stores ...
I recently visited the Mentor Home Depot to purchase carpeting. I had shopped three other stores prior to visiting Home Depot. I found the Sales Associate, Steve, was knowledgeable, friendly and addressed all my concerns. I felt like I was talking to a friend.
by
Verified Purchase
Recommended
May 27, 2018
Customer service employees are truly outstanding. Holiday weekend and very busy store 3 employees...
Customer service employees are truly outstanding. Holiday weekend and very busy store 3 employees at customer service worked as a team to accomplish my issue. I felt important and not blown off in this day an age where so many people dont have a clue as to real customer service.
by
Verified Purchase
Recommended
May 19, 2018
I RECEIVE DAILY SPECIALS AND TODAY WAS THE ORTHO SELF DEFENSE SATURDAY ONLY SALE WHICH WAS A GREA...
I RECEIVE DAILY SPECIALS AND TODAY WAS THE ORTHO SELF DEFENSE SATURDAY ONLY SALE WHICH WAS A GREAT BARGAIN I HAD TO GO AND GET SOME OF THAT, THAT ORTHO IS GREAT AND USE IT ALL YEAR INSIDE AND OUTSIDE OF MY HOME
by
Verified Purchase
Recommended
May 16, 2018
I went to purchase a lawn mower. The staff was very courteous, knowledgeable & helpful. I ended u...
I went to purchase a lawn mower. The staff was very courteous, knowledgeable & helpful. I ended up by a Honda mower & am very satisfied.
by
Verified Purchase
Recommended
May 15, 2018
Steve in the Blinds and flooring department was fantastic. He went above and beyond for us. Will...
Steve in the Blinds and flooring department was fantastic. He went above and beyond for us. Will definitely return to him for his help and advice.
by
Verified Purchase
Recommended
May 13, 2018
Donna in flooring was rude and condescending. She was not helpful at all. I had to drive to the C...
Donna in flooring was rude and condescending. She was not helpful at all. I had to drive to the Canton store 3810 were all the employees were extremely helpful!!!
by
Verified Purchase
May 6, 2018
always enjoyable
always enjoyable
by
Verified Purchase
Recommended
Apr 29, 2018
I’m in the construction field in the Cleveland area and I think I’ve been to every Home Depot in ...
I’m in the construction field in the Cleveland area and I think I’ve been to every Home Depot in the area. I’ve never had a complaint about any of them but the Mentor store,(By far) is my favorite! Thanks!!
by
Verified Purchase
Recommended
Apr 29, 2018
I greatly appreciate that the employees are available and ready to serve, but are not pushy. They...
I greatly appreciate that the employees are available and ready to serve, but are not pushy. They know their product well and can answer any questions I have ever had or found someone who could. I am a loyal Home Depot customer.
by
Verified Purchase
Recommended
Apr 12, 2018
We stopped in to look at kitchen appliances. We were approached by a kitchen design consultant, ...
We stopped in to look at kitchen appliances. We were approached by a kitchen design consultant, Jennifer Schneider and she was amazing! She was waiting for another appointment, but said she could help us until the other customer arrived. She made us feel like we were the only customers in the store - and gave us great advice and options to consider. I would definitely recommend Jennifer if you are considering any upgrades to your kitchen!
by
Verified Purchase
Recommended
Apr 10, 2018
This store is clean, well organized and well stocked. The staff is plentiful and very helpful. ...
This store is clean, well organized and well stocked. The staff is plentiful and very helpful. If they had a coffee bar, I’d stay forever!
by
Verified Purchase
Recommended
Apr 9, 2018
This store is always staffed with helpful people; clean and well stocked. I look forward to each ...
This store is always staffed with helpful people; clean and well stocked. I look forward to each visit here, knowing that I will always find what I need.
by
Verified Purchase
Recommended
Apr 5, 2018
Everything I needed was there and the store was neat in the isles.
Everything I needed was there and the store was neat in the isles.