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Showing 1-30 of 605 reviews
Jun 17, 2023
Great Customer Service
Dylan gave me great customer service. I purchased a gas grill. He set up assembly and delivery for me.
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Recommended
Jun 8, 2023
Great Inventory Supply
This store visit was to purchase a garden hose, hose reel cabinet and sprayer, and window fans. Great selection, helpful and friendly staff.
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Recommended
Jun 1, 2023
Great service and help for a do-it-yourselfer like myself.
I am 77 and hard of hearing. Gabby and the checkout manager went out of their way to make sure I got what I needed and were very friendly in the process.
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Recommended
May 26, 2023
Major Departments know their Stuff
Have been buying for and fixing up the basement. If I have a question they can answer it.
Nice people.
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Recommended
May 19, 2023
Gary Kampsen was awesome.
I was Home Depot to purchase my daughter a refrigerator. I showed Gary the dimensions of what was needed and he showed me the refrigerators that would fit.
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Recommended
May 4, 2023
Employee knowledge and friendliness
This is to congratulate two employees for their knowledge and friendliness in spite of the fact it was very difficult to FIND any employee to help! Outstanding service received by Randall and Gabby while trying to locate items and get info on a new door
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Recommended
Mar 27, 2023
Excellent service at this store!
This store in the quarry is my "Go To " store.
My experience has always been pleasant.
They are terrific at customer service and I am grateful.
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Recommended
Mar 18, 2023
Great Customer Service
The customer service person was very friendly was willing to help me out and answered all my questions.It really made my experience a good experience at Home Depot
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Recommended
Feb 22, 2023
Pros up in there bussin
Great store. Lots of smart, seasoned pros working.
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Recommended
Feb 21, 2023
Great Shopping Experience
I went in to Home Depot Quarry location to pick up special fuel for my snowblower. I was greeted, employee available for my product question. He walked me to product, offer/and retrieved a cart for me. Self checkout was quick and easy and cashier was helpful and pleasant. I think employee engagement there has stepped up a notch. They had what I needed too
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Recommended
Jan 16, 2023
avoid door installation “service”
The scheduling was weird, the measurement appointment was a waste of time, and I was told in the store that they didn’t have an extension kit I would need to get a door installed. They offered no solutions. I literally asked “so I paid for a measurement of a standard size and I cannot actually purchase a (standard size) door here and get it installed?” And the workers face was just blank.
Zero stars, will never do that again.
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1 found this review helpful
Dec 30, 2022
Great place for home products
As first-time homeowners, we extensively used HD for home improvement products. We loved the staff and products from this location. Great price and availability. We look forward to using this store for many years to come.
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Dec 23, 2022
Great Help!
Amanda was super helpful in offering different lumber options, ideas and tool recommendations. She was awesome. One of the tool associates taught me how to exchange a blade on a tool and which replacement blades to get.
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Recommended
Dec 16, 2022
Friendly, helpful employees
My wife and I do almost all of our shopping at this store. Occasionally we will go to another Home Depot out of necessity. Some employees greet us by name we are there so often.
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Recommended
Dec 5, 2022
Great Customer Service Here
Had trouble find a ladder on black Friday, but went home happy with the help of several great employees who took time and persisted in helping to find it in overstock.
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Recommended
Nov 18, 2022
Friendly and helpful sales folks
I was looking for a paint product that I thought Home Depot carried, but didn't. But the sales folks were all pleasant in trying to help me out. They even looked it up online and found out who carried it, this was after they suggested one of their products, of course. Good customer interaction!
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Recommended
Nov 18, 2022
ee help
both guys were great
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Recommended
Oct 27, 2022
Do not buy the free install carpet!! BUYER BEWARE!!
I needed carpet installed quickly and Home Depot assured my wife and i they would get it done in a timely manner... After we picked out a one of a few immediately available carpets Home depot Changed the install the day before, because they did not have the carpet we choose. Home Depot promised to give us a discount after the inconvenience rescheduling for the next week.. They did not give us the discount, AND gave us a cheaper carpet than we had originally chosen but still charged us the same price as our original choice of carpet that they told us was not available the day before our install. BUYER BEWARE!!
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Oct 7, 2022
Doors and Millwork
I’ve had excellent experiences with Marty, Thia and Connor B. They helped me get my doors measured, and then helped me purchase with confidence.
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Recommended
Aug 25, 2022
This place is a freak show
The customer service at this store is worse than bad. They cannot answer even basic questions about scheduled installs, deliveries or pick ups. Trying to call management often results in extensive wait times and then being disconnected without being able to speak to anyone to resolve your issue.
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Aug 15, 2022
Horrible experience.
I arrived at the store at 3pm to return a tool I purchased. Line was a little long, but it was understandable since there were only like 3-4 employees. Now the bad part was when I was trying to get compact cutting tool and EVERYTHING was locked up. That’s ok, since I work for retail, I understand the shortage reduction strategies. However! I called for help numerous times and only an employee by Jose was willing to help but he did not know the codes to the gates. He kept trying to get employee solomon to help out but kept getting ignored (in front of me). Jose made him aware I had been waiting 30 mins, but he still had no sense of urgency. He was rude when he finally helped and stated that Home Depot doesn’t carry any more batteries for any of the compact cutting tools I wanted. When I asked for an alternative, he told me, “you don’t know anything about anything right?” I was extremely upset by this, but I continued to be with him because I needed that tool. Manager Brandon showed up and before solomon could even help me out by opening the locked tools, Brandon asked him to help him out with another customer. Once again, waiting game. I approached Brandon and let him know my concerns, and all he said was sorry. Very cut and dry. Little hope for customer service at this store with how this manager handled the long wait, the interruption, and the lack of care. Never have I experienced such a bad time at Home Depot. Jose was the only person who cared during my visit
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Jul 5, 2022
Great employee
Anyone looking to purchase appliances I would highly recommed this Home Depot store
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Recommended
Jun 12, 2022
Poorly staffed customer service
Return lines take about 30 minutes. Not because of long lines but because there probably is only one cashier. I only know this because it has happened to me 3 times already and I will not be returning here to buy or return. Other Home Depot stores are great though. Go elsewhere.
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Apr 28, 2022
Owner
We are most happy with our choice in carpet at Home Depot NE. The price and product look great.
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Recommended
Apr 23, 2022
Cheerful and helpful!
I came into the store at the very end of the day, the staff made me feel welcome and were happy to help me get what I needed. When I had issues with my check out Fardowsa was very helpful in assisting me.
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Recommended
Apr 4, 2022
Kitchen Cabinets
I had a great experience ordering my new kitchen cabinets at Home Depot. The staff person Gina was great a understanding my kitchen, she made great suggestions, she got me all set up and ready to go.
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Recommended
Mar 22, 2022
Two guys who need retraining
I have been using this Home Depot site for years and this visit was the worse I've had yet. I was getting paint and the 2 men in the paint department that day did NOT match up my request for the color samples I presented to them. They appeared to be very disinterested in helping me, no color dot on the paint cans either, what's with that!!
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Mar 9, 2022
Filled with friendly people
Gggg bbbvgggydsdthji
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Recommended
Feb 25, 2022
My fav store!
They're always stocked. The employees are so friendly and pleasant and helpful!
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Recommended
Jan 16, 2022
Customer service
Trevor Anderson Appliance Specialist in Minneapolis was really helpful