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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
Aug 27, 2022
Good store, good place
Good store, very organized and good product variety.
by
Recommended
Aug 6, 2022
Help
Tiffany and Brittany were so helpful, on processing a return and reorder for us. They turned a stressful situation to a pleasant visit and showed they truely care about customers, and restired my faith in human kindness.
by
Recommended
Jun 19, 2022
Door installation
Always helpful employees here! They have helped me with several projects!!
by
May 26, 2022
Cypress resident rates this the best hardware store in town
Prices are great, customer support is excellent and so convenient.
by
Recommended
Mar 19, 2022
Employee suggesting you tip them/parking lot reduced
After giving great reviews to the FM 1960 WEST HD garden center employees, I visited the Spring Cypress Rd location. All was going equally well, until the employee that approached me to accept his help loading my vehicle (a rare event for HD) turned into a "drama queen" by "huffing&puffing" while he THREW my purchased bags of dirt & mulch into the back of my vehicle and then suggested that I offer him a tip!
This location's Garden Center parking lot is a nightmare, too. Limited parking available due to HD supplies taking up large amount of the parking spaces!
by
Dec 24, 2021
Great features along with organized products. Great employee. Helpful. Great area. Clean store. No lo Great line
I brought this product December 2021. It's excellent. It like a Miracle. After using it for one night. I slept better
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Recommended
Nov 23, 2021
Very helpful staff
I purposely go to this location over the HWY 6 and 529 location. Staff is better trained and more helpful. Items tend to be in stock.
by
Recommended
Nov 9, 2021
Friendly staff
Staff always seem to be friendly and helpful to customers
by
Recommended
Sep 28, 2021
Great offers & features.
Always seem to have or order what i need.
Knowledge & helpful employees.
Pro Mo’s readily available.
by
Recommended
Jul 24, 2021
Great store and friendly attendants. Always willing to help. This is my favorite store.
Great store and friendly attendants. Always willing to help. This is my favorite store.
by
Verified Purchase
Recommended
Jun 28, 2021
This store had more light fixtures to choose from for our project today.
This store had more light fixtures to choose from for our project today.
by
Verified Purchase
Recommended
Jun 25, 2021
It took me 50 minutes to walk out of the store for one item. Nobody wanted to help me look for w...
It took me 50 minutes to walk out of the store for one item. Nobody wanted to help me look for what I needed—all I heard was excuses—“this isn’t my department”; “the group who serves this department is running a forklift”; “we’re short staffed today”. Meanwhile I’m looking around and see workers talking amongst one another just socializing.
by
Verified Purchase
Jun 14, 2021
Small. over crowded store compared to the other stores located only a few miles away. Always a bu...
Small. over crowded store compared to the other stores located only a few miles away. Always a busy location and Parking can be difficult at times. This location seems to serve the entire Cypress community as everyone appears to hang out here a lot. There are 2 other Home Depots only a few miles away, which normally carry items often out of stock at this location.
by
Verified Purchase
May 24, 2021
They don't check returned merchandise. They slap tape over the box and put back on floor. I boug...
They don't check returned merchandise. They slap tape over the box and put back on floor. I bought a Ryobi sheer tool. When I opened the box, it had HANDWRITING on the owners manual and a vital piece missing. I support drug testing upon condition of employment. They are lousy here.
by
Verified Purchase
1 found this review helpful
May 8, 2021
I was very pleased with the variety of plants available there. Since the freeze in February a lo...
I was very pleased with the variety of plants available there. Since the freeze in February a lot of my plants died. Had to replace them. I will have to return soon to purchase more .....
by
Verified Purchase
Recommended
May 7, 2021
Store is always clean, great employees, and has what we need in stock. Just got our appliances fo...
Store is always clean, great employees, and has what we need in stock. Just got our appliances for our new home and Adela was AWESOME!
by
Verified Purchase
Recommended
Apr 28, 2021
The Associates at this store are always friendly and willing to answer your questions, locate an ...
The Associates at this store are always friendly and willing to answer your questions, locate an item and load the item.
by
Verified Purchase
Recommended
Apr 19, 2021
Your store was great and meet our needs. Keep up the good work.
Your store was great and meet our needs. Keep up the good work.
by
Verified Purchase
Recommended
Apr 13, 2021
Products were find very easy.
Products were find very easy.
by
Verified Purchase
Recommended
Mar 2, 2021
Manager who assisted with an appliance purchase was unpleasant and uncaring about an issue I was ...
Manager who assisted with an appliance purchase was unpleasant and uncaring about an issue I was experiencing regarding an online appliance order.
I will never shop in that store again. In fact, after my experience, Lowe’s may become my store if choice.
by
Verified Purchase
1 found this review helpful
Feb 28, 2021
Horrible customer service. The perception is a customer is a nuisance to them and management coul...
Horrible customer service. The perception is a customer is a nuisance to them and management couldn't care less and as they say Perception is Reality.
This is the WORST Home Depot I've been in. Will not be back.
by
Verified Purchase
Feb 12, 2021
The Cypress location is always clean, and the Staff are very helpful and friendly. I just recentl...
The Cypress location is always clean, and the Staff are very helpful and friendly. I just recently moved to Tomball and I frequently shop there for things for my new house and I have nothing bad to say about that store. I know if I can’t find a item or have a question, you can always find a friendly staff member, who’s always willing to help.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 8, 2021
DELIVERY AND INSTALLATION WAS VERY BAD.
DELIVERY AND INSTALLATION WAS VERY BAD.
by
Verified Purchase
Feb 3, 2021
My go to store. Always helpful and friendly
My go to store. Always helpful and friendly
by
Verified Purchase
Recommended
1 found this review helpful
Jan 31, 2021
Well stocked and friendly employees
Well stocked and friendly employees
by
Verified Purchase
Recommended
Dec 13, 2020
This store is AMAZING! Especially Mr. Art in Hardware. He was phenomenal to work with. He cert...
This store is AMAZING! Especially Mr. Art in Hardware. He was phenomenal to work with. He certainly enjoy what he's doing and goes above to help customers.
by
Verified Purchase
Recommended
Dec 6, 2020
The sale associates was helpful, friendly and available everywhere in the store.
The sale associates was helpful, friendly and available everywhere in the store.
by
Verified Purchase
Recommended
Nov 28, 2020
Sherrel very nice and very great customer service .
Sherrel very nice and very great customer service .