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Showing 1-30 of 683 reviews
May 31, 2024
Home Depot
I love Home Depot and the service I receive there!!!
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Recommended
May 29, 2024
Washer and Dryer assistance
Michele, middle aged women, said she's been with Home Depot many years helped us with a new Matag washer and dryer. Had a difficult time with getting a manager, likely because it was after 8pm. Stuck with us for about 45 minutes then said, sorry I can't get a manager to assist so I'll get back to you tomorrow. We left with nothing. AM the next morning she called, straightened out the problem from night before and we took delivery on a new washer and dryer. She also gave us a $50 credit on our account for the aggravation we went through the night before. Thanks Michele.
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Recommended
May 27, 2024
Outstanding customer service
Many stores nowadays are understaffed and the staff they have are less than helpful. The Western Hills store, in Cincinnati, OH is not one of those stores. Employees are helpful and it's easy to find someone to ask a question.
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Recommended
May 23, 2024
Home Depot
Great store customer service
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May 21, 2024
Great shopping experience
The staff were very helpful and knowledgeable.
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Recommended
May 20, 2024
Great employees, great service
This was by far the best staffed Home Depot location that I have had occasion to visit. In particular, "Nate the Great" was a pleasure to work with. Very knowledgeable, very friendly, and very helpful. Throughout the store, there was always an employee available to answer a question and they were all very proactive in seeing a customer who looked lost.. In a store with so many different products, sometimes the product that might be appropriate in more than one department is very difficult to find. The employees were always there to point me in the right direction. Never had to surge for an employee to help. Great store.
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Recommended
May 20, 2024
Designer blinds
I'm extremely happy with the price of the wood Designer blinds that they offer and how inexpensive it costs for them to Install the blinds in the home
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Recommended
May 19, 2024
Excellent service
I am always happy with the service I receive at the Western Hills location. Prices are reasonable too.
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Recommended
May 17, 2024
GREAT FLOWER SELECTION THIS YEAR !
I think my comment card/survey was HEARD from last year !!! Flower selection this year exceeds ANY YEAR I've been shopping Home Depot !!!!
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Recommended
May 16, 2024
Geat Cutomer Service
The girls at the checkout counter were nice and friendly.
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Recommended
May 12, 2024
Sourpuss employees
Don’t hire people who don’t want to work there.
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May 6, 2024
Returns
I was very unhappy with a grill purchase made several months ago. Return policy was 90 days, because I used my H.D. card it was extended to 1yr.. Very Happy with process of return.
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Recommended
Apr 16, 2024
wonderful
i was dreading the prospect of purchasing a new fridge. Isahia made it easy, pleasant and a painless experience.
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Recommended
Apr 10, 2024
Employees are a joke
employees would rather talk to each other and play on their phones than help people
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Apr 6, 2024
Great selection, helpful staff
Very satisfied with my shopping experience at this store.
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Recommended
Mar 25, 2024
Lauren
The lady Lauren is rude and has a nasty attitude I hope I never have to deal with her again
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Recommended
1 found this review helpful
Jan 10, 2024
:)
18 characters is too short
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Dec 28, 2023
Appliance Department
Robert S is awesome and has THE BEST customer Service!!!
Thank you soo much Robert with helping me on my new washing machine!!
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Nov 30, 2023
Great service
I just bought a refrigerator and stove and I was in and out in 30 minutes. Sales person was so helpful and did not rush me. Great experience
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Recommended
1 found this review helpful
Nov 27, 2023
GREAT, FRIENDLY, HELPFUL EMPLOYEES!
Ashantianna helped me find 2 nails...2 NAILS MIND YOU, I needed that were in boxes on a top shelf! It was like finding a needle in a haystack, but SHE DID IT !!!!! ABSOLUTELY AMAZING!!! She is a VERY VALUABLE EMPLOYEE TO HAVE AT HOME DEPOT !!!!! THANK YOU ASHANTIANNA!
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Recommended
Nov 3, 2023
Service Beyond Compare
Just spoke with Customer Service Rep, Jen Z. She went out of her way to offer superior service during a phone conversation where I was looking to see if an item was in stock. She actually secured the item and took payment over the phone for me to pick up later today. You could tell she cares about the customers and wants to leave a great lasting impression of your experience shopping at The Home Depot. You don't run into very many good service expreinces but this one actually made me say outloud that I would drive out of my way to shop at her store over my hometown! Way to go Jen Z. and The Home Depot for finding such a Gem for your team!
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Recommended
Oct 28, 2023
Saturday Mornng at Home Depot
I've been having bedbug problems in a buliding I own and lease to the Veterans Administration Community Outreach Center; many of the Veterans who come to the building are homeless and carry bedbugs and lice (sad but true). I needed some very srong spray because commercial exterminators have simply not done the job. Your employees were very helpful in directing me to the insecticide I should use, and I'm confident this will be more efficient than the products being used by the "professionals".
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Recommended
Oct 18, 2023
Joey in lumbar is a rock star
Joey was awesome and took the time to help us
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Recommended
Oct 7, 2023
Great employees
Always get plenty of help...
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Recommended
Aug 30, 2023
Nate the Great is extremely helpful and professional
My wife and I and to purchase a new entry door, but had to have it picked up the next day. I encountered Nate the Great while looking for help, and he immediately said he’d meet us in the aisle at the doors. Within 2 minutes he was there with a flat cart, and loaded the heavy door. Even though I tried to help, he said, “I got this”. Almost to the checkout, I got a text reminding me to get shims. I asked where to find them, as I was going to run back, he told me that he would get them. He explained to the cashier how to ring the order for next day pickup, and before she was done, he was back with the shims. I’ve been to this store a hundred times, and have never encountered someone as helpful and professional as Nate the Great.
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Recommended
Aug 18, 2023
I love this store
They always have the products I need
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Recommended
Aug 16, 2023
Great Check out team
Janet was the best...Hire more people like Janet
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Recommended
Aug 13, 2023
Mark Carter Above & Beyond
Mark Carter mad our shopping experience fast and hassle free. He went above and beyond to provide excellent customer service. And helped us get in and out in no time at all with out feeling like a bother.
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Aug 11, 2023
Great Fast service
Had everything I needed in accurate locations around the store. The Best friendly knowledgeable service
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Recommended
Jul 24, 2023
Good stock
was able to find the products i wanted easily and in stock