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Filter Reviews By:Rating, Profile, Gender, Age (355)
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Showing 1-30 of 355 reviews
Nov 16, 2019
The store was clean and fairly neat; associates very attentive and friendly! Jd helped lead me in...
The store was clean and fairly neat; associates very attentive and friendly! Jd helped lead me in right direction on the right type of washer I was looking for!
by
Verified Purchase
Recommended
Oct 22, 2019
Thank you for your kind and helpful service.
Thank you for your kind and helpful service.
by
Verified Purchase
Recommended
Oct 21, 2019
Some paint employees at this Home Depot store no longer shake cans of paint previously purchased ...
Some paint employees at this Home Depot store no longer shake cans of paint previously purchased at the Home Depot. Some employees do. The trick is to time your visit with the helpful employees’ shifts.
by
Verified Purchase
Oct 13, 2019
I found what I needed to purchase, and the item was marked $6.97. I thought it was high but I fi...
I found what I needed to purchase, and the item was marked $6.97. I thought it was high but I figured I would purchase it anyway. I get in the checkout line, and the lady rings it up as 7.82 plus tax. I said that is not what it was marked as 6.97. She just says that is the way it comes up and I cannot take it back now, it is already rang up. Upset, I go to customer service to explain. I had to then wait in line a long time. The grouchy cashier has no sympathy and never says sorry, she just tells me the manufacturers keep changing the prices, and there is nothing they can do. So I get a refund, because I do not like getting ripped off. I told her that is very dirty business practices. When the price is marked one way, then that is what should be charged at the cash register. I will no longer trust Home Depot.
by
Verified Purchase
Oct 13, 2019
I found what I needed to purchase, and the item was marked $6.97. I thought it was high but I fi...
I found what I needed to purchase, and the item was marked $6.97. I thought it was high but I figured I would purchase it anyway. I get in the checkout line, and the lady rings it up as 7.82 plus tax. I said that is not what it was marked as 6.97. She just says that is the way it comes up and I cannot take it back now, it is already rang up. Upset, I go to customer service to explain. The grouchy cashier has no sympathy and never says sorry, she just tells me the manufacturers keep changing the prices, and there is nothing they can do. So I get a refund, because I do not like getting ripped off. I told her that is very dirty business practices. When the price is marked one way, then that is what should be charged at the cash register. I will no longer trust Home Depot.
by
Verified Purchase
Oct 9, 2019
The guys in the flooring department Eddie & Carl are very friendly, helpful and knowledgeable. If...
The guys in the flooring department Eddie & Carl are very friendly, helpful and knowledgeable. If you need flooring look them up. You will enjoy your Home Depot experience.
by
Verified Purchase
Recommended
Sep 13, 2019
I can't say enough about my experience at the Home Depot on Secor Rd. in Toledo. I was shopping f...
I can't say enough about my experience at the Home Depot on Secor Rd. in Toledo. I was shopping for exterior doors for my home and met with Andy Myers. I HIGHLY recommend Andy if you're looking to do work, ask for him. He knows his stuff and is very thorough and professional. Went above and beyond my expectations. Yolanda, the cashier, was wonderful as well. Everyone was very professional and went above and beyond what I expected.
by
Verified Purchase
Recommended
Sep 12, 2019
customer service was horrible in the appliance department
customer service was horrible in the appliance department
by
Verified Purchase
Sep 5, 2019
The employees are so helpful. Jason, Carl, Jessica, Lynnette, Ashley. I look forward to enterin...
The employees are so helpful. Jason, Carl, Jessica, Lynnette, Ashley. I look forward to entering the store. The culture and work ethic is commendable.
by
Verified Purchase
Recommended
Sep 1, 2019
If you are a senior citizen and require help with getting your purchases to your car or you need...
If you are a senior citizen and require help with getting your purchases to your car or you need more information about something you are planning to purchase, this is the Home Depot store for you! The young people in this store are very dedicated to helping everyone. They are kind and courteous and show a remarkable consideration for older or people who are disabled and helping them to get what they need. You do not often find this kind of compassionate service in other locations.
by
Verified Purchase
Recommended
Aug 27, 2019
Would like to see more selections in lighting deptment
Would like to see more selections in lighting deptment
by
Verified Purchase
Recommended
Aug 24, 2019
i like this store
i like this store
by
Verified Purchase
Recommended
Aug 23, 2019
My local store is awesome! Lots of great folks!
My local store is awesome! Lots of great folks!
by
Verified Purchase
Recommended
Aug 18, 2019
Friendly and helpful staff.
Friendly and helpful staff.
by
Verified Purchase
Recommended
Aug 15, 2019
If you happen to go to this store look for Keith. He's very informative and knows where everythin...
If you happen to go to this store look for Keith. He's very informative and knows where everything is.
by
Verified Purchase
Aug 12, 2019
I had an issue at the return desk. I was returning some extra lumber that I didn't need for my pr...
I had an issue at the return desk. I was returning some extra lumber that I didn't need for my project. To be fair, I did not have my receipt and the purchase was over three months old. In the past I would get a store credit which I can always use. They gave me a store credit for three out of the four pieces of lumber but couldn't determine the 4th piece was theirs. I know it was so I will dig out my receipt and return it. The point is that the local manager gave me poor service and a follow up call was made the next day by somebody else at the store who said the same thing as the other manager. If you can't tell a product is yours that's a problem. I also believe I was discriminated against.
by
Verified Purchase
Jul 29, 2019
The store was clean and the staff was courteous and helpful. Prices were good, too. Will return f...
The store was clean and the staff was courteous and helpful.
Prices were good, too.
Will return for sure.
by
Verified Purchase
Recommended
Jul 29, 2019
The employees at this store are always very helpful. I brought a portable air conditioner and an ...
The employees at this store are always very helpful. I brought a portable air conditioner and an employee helped me carry it out to the car. It took some time but he was very patience and helpful.
by
Verified Purchase
Recommended
Jul 24, 2019
Great customer service.
Great customer service.
by
Verified Purchase
Recommended
Jul 16, 2019
I always go to this store first. They are the best period.
I always go to this store first.
They are the best period.
by
Verified Purchase
Recommended
Jul 5, 2019
Michael B. went above and beyond for customer service. He looked everywhere looking for the exact...
Michael B. went above and beyond for customer service. He looked everywhere looking for the exact product. His customer service was second to none. Thanks for making our trip pleasurable and worthwhile.
by
Verified Purchase
Recommended
Jun 28, 2019
employees pleasant and very helpful
employees pleasant and very helpful
by
Verified Purchase
Recommended
Jun 5, 2019
I didn’t get any service in lumber even all kinds of people were walking around. The paint depart...
I didn’t get any service in lumber even all kinds of people were walking around. The paint department was helpful. Garden section had no clue of what a pre-made flower bed was & it took up most my time. I bought what I could then I left disappointed.
by
Verified Purchase
May 29, 2019
The staff. the are always helpful and good natured
The staff. the are always helpful and good natured
by
Verified Purchase
Recommended
May 28, 2019
Employees were helpful and readily available
Employees were helpful and readily available
by
Verified Purchase
Recommended
May 19, 2019
How many times do I have to tell you? I love this store and your employees more. Always helpful.
How many times do I have to tell you? I love this store and your employees more. Always helpful.
by
Verified Purchase
Recommended
Apr 22, 2019
From the time that I walked in the door, the employees were friendly and helpful. I dealt with tw...
From the time that I walked in the door, the employees were friendly and helpful. I dealt with two gentlemen, and both of them were very knowledgeable. I was in the Key Department and in the Door Department. I will always come to this location, even though the store on Alexis Road and Lewis Avenue is closer to our home.
by
Verified Purchase
Recommended
Apr 22, 2019
This is usually my go to store for my home projects. The store employees are very helpful with ge...
This is usually my go to store for my home projects. The store employees are very helpful with getting your projects completed. Thank you.
by
Recommended
Apr 19, 2019
If you are buying anything in bulk, you really need to watch what is going on. They can mix-up yo...
If you are buying anything in bulk, you really need to watch what is going on. They can mix-up your order, or even short you on the quantity that you purchased.
by
Verified Purchase
Apr 18, 2019
Best tool rental staff i have ever met. Very knowledge, friendly, and professional.
Best tool rental staff i have ever met. Very knowledge, friendly, and professional.