#1 Home Improvement Retailer

Berlin #6203

Store Details

Contact Us
Pro Service Desk(860)828-2235
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
225 Berlin Turnpike
Berlin, CT 06037
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment, as well as our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Berlin Home Depot. We look forward to helping you start your next home improvement project.

We pride ourselves on our ability to help with your DIY jobs. When you need anything from flashlights to curtains, just ask, and our team will take care of you. Take advantage of free pickup within 2 hours on millions of products using The Home Depot app. Shopping with us has never been easier.

At The Home Depot, giving back is important to us. Our associate-led volunteer force, Team Depot, embodies this core value. We're dedicated to serving veterans and aiding in disaster relief whenever the need arises.

It's our pleasure to provide the guidance you need — every step of the way. Visit us today and see what's new. View our local ad before you visit to learn more about great in-store deals.

Sincerely,

The Berlin Store Team

Do you have any Father's Day deals?

Our Father's Day Sale is coming up, so it's time to get shopping for Father's Day gifts that Dad will love. From garden tools to patio furniture to smart home, we've got Father's Day deals on all the presents he's been waiting for. Shop the sales from June 6th through June 18th, and make your dad proud of the bargains you found.

Are Kids Workshops offered at the Berlin Home Depot?

Yes, the Berlin store offers in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. You may reserve your Kids Workshop kit by registering online for the event. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Visit our customer service counter or call us to order your kit.

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent present for any reason or during the holiday season. DIYers know they're fun to receive and to give. They can be purchased at our brick-and-mortar stores or online at homedepot.com. If you're a recipient, you can check your gift card balance online or visit the Berlin Home Depot and ask a cashier to check the balance for you. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Berlin offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. When you arrive, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.6 out of 386 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-10 of 386 reviews
Crap in my crapper
I had an issue with my crapper, Ryan , was THE MAN he helped me out big time .my 6 year old told me he chucked a Gatorade pod down the toilet so he walked me through how to swap out my crapper and how to change the wax ring ! My man was ON POINT wit the knowledge! Thanks 🙏 Ryan
by
    • Recommended
    Great customer service customer service
    Your people make the store great. Paul (Irish gentleman) & Laurel always go out of their way to create a welcoming friendly environment. This visit my goal was to purchase windows & the associate was either out to lunch or absent and Laurel did not hesitate to drop what she was doing & jump on the forklift to give me a hand and see the sale go through as the cashier software was having issues. Great service. Thanks to both, Paul & Laurel.
    by
      • Recommended
      Such a Bad Experience
      I visited store on 5/22/24 around 2 O'clock. I asked for help and waited for more than 45 minutes for help 3 to 4 employees. I needed two water hose but there was one only and online it show up than 50. I asked two times at customer service and after 50 minutes got an answer not in stock since online it clearly shows more than 50!
      by
        Shopping experience.
        I was very nice that a cashier that I was passing by actually greeted me and asked if I needed any help finding anything.
        by
          • Recommended
          THANK YOU LAILA!!
          Laila did an outstanding job of being attentive, patient and overall helpful while keeping a positive attitude
          by
            • Recommended
            Great Customer Service!
            I recently purchased a dishwasher at the Berlin store and it was a great experience. Honestly! Lydia helped me and she is truly a gem! She was knowledgeable, pleasant, fun, and all her coworkers seemed to feel the same. They were also nice and friendly as well. I did have an issue with “non-installation” and went back to the store at first a bit frustrated with the wait for someone to help us. But it really was me long date annoyed my dishwasher wasn’t installed nothing to do with the store. Once we got to a person who could assist they were great- I do not remember your name sir you work in the kitchen install area- He was great took his time to show his coworker how to handle the issue so she would know going forward as well. All in all great customer service completely outshone my excitement of my new dishwasher! Great appliance btw LG quiet as a mouse and works like a champ.
            by
              • Recommended
              Great staff, great inventory and good prices
              Love The Home depot.
              by
                • Recommended
                Horrible customer service
                Purchased an artificial tree, there was only the display left. I asked if the remote came with it and was told yes. Got home and no remote. Called the Berlin store and was told not their problem. They were absolutely no help at all. Have to now return that tree and get another at another store. Very frustrating and could have been handled much better.
                by
                  2 found this review helpful
                  Excellent Customer Service!
                  The customer service I received twice in a few days from this location was impeccable.
                  by
                    • Recommended
                    Awful customer service
                    Anytime you ask for help, no employee wants to help. Then when you speak with the manager (Jasmine), she does not hold employees accountable and brushes your complaint off.
                    by
                      1 found this review helpful
                      Showing 1-10 of 386 reviews