#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)505-3238
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
73-01 25th Avenue
East Elmhurst, NY 11370
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Customer Store Reviews

  • 4.7 out of 448 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Will in paint is extremely knowledgeable and helpful! Would highly recommend.
Will in paint is extremely knowledgeable and helpful! Would highly recommend.
by
  • Verified Purchase
  • Recommended
Clean and neat Service is severely Lacking Go to the Home Depot on Northern Blvd better
Clean and neat Service is severely Lacking Go to the Home Depot on Northern Blvd better
by
  • Verified Purchase
Always have what I need. They have sufficient stock and employees are kind and helpful. The cashi...
Always have what I need. They have sufficient stock and employees are kind and helpful. The cashiers are very friendly and move the line quickly.
by
  • Verified Purchase
  • Recommended
The employee named Henry was very knowledgeable, courteous and helpful. We came for a big box ite...
The employee named Henry was very knowledgeable, courteous and helpful. We came for a big box item and we left satisfied and confident that the item would be delivered in a timely way.
by
  • Verified Purchase
  • Recommended
Customer service agent was Rude and unprofessional. So heavy set guy with glasses.
Customer service agent was Rude and unprofessional. So heavy set guy with glasses.
by
  • Verified Purchase
  • Recommended
Very versatile Friendly Good experience
Very versatile Friendly Good experience
by
  • Verified Purchase
  • Recommended
Good customer care, variety of products so easy to choose and store was clean..
Good customer care, variety of products so easy to choose and store was clean..
by
  • Verified Purchase
  • Recommended
Nasrin was a fantastic employee at sales cashier. She gave us a free hand sanitizer too due to ou...
Nasrin was a fantastic employee at sales cashier. She gave us a free hand sanitizer too due to our purchase. She helped us open a Home Depot card to help us save 25.00 on a 200.00 dollar plus microwave. During this pandemic, she made our visit memorable one. Thanks nasrin
by
  • Verified Purchase
  • Recommended
On my last visit I notice they improve a lot on customer service, they are more polite and willin...
On my last visit I notice they improve a lot on customer service, they are more polite and willing to help compare to the past , I saw a lot new faces , I guess management got rid of the bad apples , I’m glad they did it .
by
  • Verified Purchase
  • Recommended
Best employees response and nice environment.
Best employees response and nice environment.
by
  • Verified Purchase
  • Recommended
Great Home Depot Store
Great Home Depot Store
by
  • Verified Purchase
  • Recommended
They store is very clean and have friendly staff
They store is very clean and have friendly staff
by
  • Verified Purchase
  • Recommended
Vassilis from Plumbing is simply the best! He went above and beyond in assisting with all of our ...
Vassilis from Plumbing is simply the best! He went above and beyond in assisting with all of our needs and questions. Thank you so much!
by
  • Verified Purchase
  • Recommended
Very discriminative place ever.
Very discriminative place ever.
by
  • Verified Purchase
It was at the home depot for a few small items. Cauking and batteries i.needed a hard to find siz...
It was at the home depot for a few small items. Cauking and batteries i.needed a hard to find size 23a 12 volt for my garage remote I found both with the assistance from an employee at 630pm The cashier Nelson assisted me in finding the survey website. I usually do not complete surveys but I did at the store. It was a good experience and I received a token gift which was wonderful. Thank u
by
  • Verified Purchase
  • Recommended
All the staff I spoke with were so friendly and knowledgeable.
All the staff I spoke with were so friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
No answer when calling to verify if items in store. You go and get attitudes in customer service ...
No answer when calling to verify if items in store. You go and get attitudes in customer service and throughout the floor. Specially Kathy from aisle 36. Apparently u must go there with experience on How to find items because if u don't see it it must not be available. What do I want her to do she said ...oh I'm sorry I thought u worked here and the fact that your apron says I can ask you a question totally misled me. The only helpful person was the lot guy Antwon, I believe, who was nice courteous and helpful. People be thankful you have a job for the holidays in these times. Alot of people don't. If you're upset don't take it out on people who have nothing to do w your problem. And please update your system. I shouldn't get 5 different answers on whether an item is in stock or not.
by
  • Verified Purchase
everything is in its place and well ordered.
everything is in its place and well ordered.
by
  • Verified Purchase
  • Recommended
A quick shout out to Chantel for excellent customer service. Thank you!
A quick shout out to Chantel for excellent customer service. Thank you!
by
  • Verified Purchase
  • Recommended
Well the store is amazing it’s the employees that make it go down hill.You have a lot of people t...
Well the store is amazing it’s the employees that make it go down hill.You have a lot of people that know nothing .I go to hardware only Antonia and Lourdes know their merchandise.I asked some young guy about a tool he looked clueless and said he didn’t know I should ask someone else..I got his name Armani horrible worker and very rude not professional At all. Flooring never has correct merchandise on shelves.And again the People I mentioned earlier Brielle Alan Diana and Nahomie are amazing
by
  • Verified Purchase
  • Recommended
The cashier the name is Eliana, she is a very nice and polite person,
The cashier the name is Eliana, she is a very nice and polite person,
by
  • Verified Purchase
  • Recommended
On hands are good and staff friendly and helpful.
On hands are good and staff friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store was clean and product was easy to Get ! Employees are so helpful !
The store was clean and product was easy to Get ! Employees are so helpful !
by
  • Verified Purchase
  • Recommended
Very satisfied with my purchase and help from the store employees. Thanks
Very satisfied with my purchase and help from the store employees. Thanks
by
  • Verified Purchase
  • Recommended
This is the Home Depot I shop at. I live 5 minutes from the Elmont store but I travel 45 minutes ...
This is the Home Depot I shop at. I live 5 minutes from the Elmont store but I travel 45 minutes to shop here. This store always has their shelves stocked. The atmosphere and the knowledge by the employees is excellent. I would rather travel here than take a chance of having a item not on the shelf.
by
  • Verified Purchase
  • Recommended
Thank you so much to Paul the cashier for his great customer service. He made me feel very comfor...
Thank you so much to Paul the cashier for his great customer service. He made me feel very comfortable and welcome. My shopping experience enhanced due to that.
by
  • Verified Purchase
  • Recommended
Very organized and friendly service.
Very organized and friendly service.
by
  • Verified Purchase
  • Recommended
Very bad customer service
Very bad customer service
by
  • Verified Purchase
Excellent service very happy to shop here
Excellent service very happy to shop here
by
  • Verified Purchase
  • Recommended
well organized, they have good workers.
well organized, they have good workers.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 448 reviews

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