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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Aug 23, 2020
Great store everything you need is in Home Depot
Great store everything you need is in Home Depot
by
Verified Purchase
Recommended
Aug 13, 2020
Employees very kind and helpful, store was very clen.
Employees very kind and helpful, store was very clen.
by
Verified Purchase
Recommended
Jul 28, 2020
Always helpful and friendly.... Consistently go above and beyond !!!!!!!!
Always helpful and friendly.... Consistently go above and beyond !!!!!!!!
by
Verified Purchase
Recommended
Jul 25, 2020
There is a mask requirement but it's not enforced. Customers are not required to wear a mask and ...
There is a mask requirement but it's not enforced. Customers are not required to wear a mask and the employees masks are on their chins or not covering their noses. The next time I go into this Home Depot and see the mask requirement not enforced, I won't go back and will tell everyone I can get in touch with not to do business with a company that doesn't care about safety!
by
Verified Purchase
Jul 20, 2020
I bought a new whirlpool fridge on Friday which is defective, not a Home Depot problem I know but...
I bought a new whirlpool fridge on Friday which is defective, not a Home Depot problem I know but, they instruct me to call whirlpool which I’ve been trying to do for 2 days, gave up on hold for 97 minutes 2 more calls shortest wait time 44 min so I sent an email and received response of 3 business days for response. So here I am 4.5 days later still unable to reach a person about a service on a new appliance, I bought this in a pinch as my other fridge quit and I needed something quick, so much for that..
my only point in leaving this review is if I would have purchased from an actual appliance store I’d only have 1 number to call and I’m sure they’d respond much quicker and taken care of the problem.
If WP would only answer the phone and accept the cost of having my local repair guy just fix it this would be over.
by
Verified Purchase
Recommended
Jul 19, 2020
Fabulous shopping experience ordering on the phone. Spoke to two employees and both bent over ba...
Fabulous shopping experience ordering on the phone. Spoke to two employees and both bent over backwards to help me, including calling me back to tell me the product will be delivered in two days!!!
by
Verified Purchase
Recommended
Jul 3, 2020
Great store with super friendly employees who are anxious to help however needed.
Great store with super friendly employees who are anxious to help however needed.
by
Verified Purchase
Recommended
Jun 29, 2020
The employees at this store have always been helpful and friendly, open with advice and recommend...
The employees at this store have always been helpful and friendly, open with advice and recommendations when I am uncertain on a project. They don't always have 'in store only' products (like lumber sizes) shown on the website but they make that clear on the website when you are looking at a product. Pick-up-in-store and home delivery can save a lot of time.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 28, 2020
The associates were all great and willing to help or answer questions.
The associates were all great and willing to help or answer questions.
by
Verified Purchase
Recommended
Jun 18, 2020
Beware of online orders. Home Depot will be unknowingly split your order to home delivery and t ...
Beware of online orders. Home Depot will be unknowingly split your order to home delivery and t will charge your credit card before they tell you about this. I was hoping to order and pick-up. If there are warnings, they are well before your cart is full and certainly not when you're paying. Spent 3 hours already trying to undo this mess and still don't have a thing for my project.
by
Verified Purchase
May 31, 2020
I have a lung disease. The employees (Chad)went above and beyond to help me get everything and ...
I have a lung disease. The employees (Chad)went above and beyond to help me get everything and liad it on my trailer.
by
Verified Purchase
Recommended
1 found this review helpful
May 23, 2020
We moved to this area back in December, 2019. We've been very happy with the customer service an...
We moved to this area back in December, 2019. We've been very happy with the customer service and merchandise at the Carlisle Home Depot. There are always staff members available to help find items and checkout is smooth and efficient. The store is clean and well-organized.
by
Verified Purchase
Recommended
May 19, 2020
Store was clean and items needed were easy to find. Good prices, good selections, great staff!
Store was clean and items needed were easy to find. Good prices, good selections, great staff!
by
Verified Purchase
Recommended
May 14, 2020
Danielle Green the store manager cares about her guests! She follows up with you on your needs & ...
Danielle Green the store manager cares about her guests! She follows up with you on your needs & helps to always find a solution! She’s a rockstar in my book! We would have lost 200lbs of meat, but she acted fast & helped us secure the chest freezer that we needed! Thanks again Danielle!
by
Verified Purchase
Recommended
May 8, 2020
Cashiers and store personnel are very willing to help you out with any questions you may need ans...
Cashiers and store personnel are very willing to help you out with any questions you may need answered. Store is clean and neatly displayed.
by
Verified Purchase
Recommended
May 3, 2020
Megan was extremely helpful she also assisted me on applying for a Home depot card and getting an...
Megan was extremely helpful she also assisted me on applying for a Home depot card and getting an approval
In these times it is so great to still see a friendly help face.
by
Verified Purchase
Recommended
May 1, 2020
Great place
Great place
by
Verified Purchase
Recommended
Apr 29, 2020
Very satisfied helpful people forgot what his name was but he helped me look for deals on power t...
Very satisfied helpful people forgot what his name was but he helped me look for deals on power tools/ nailers
by
Verified Purchase
Recommended
Apr 28, 2020
Great store had all the items I needed and the store was clean and neat. The employees were frien...
Great store had all the items I needed and the store was clean and neat. The employees were friendly and helpful! It was also great they have military discount!
by
Verified Purchase
Recommended
Apr 22, 2020
I went in looking for a part for my lawnmower and was overwhelmed by the amount of product to cho...
I went in looking for a part for my lawnmower and was overwhelmed by the amount of product to choose from. An employee called for someone to help me, which showed up right away. Denny could not find anything to fit the piece which I was missing, so he made me a piece to fit. Then Luke was able to help me find the correct replacement spark plug for my lawnmower. Thank you Home Depot employees.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 19, 2020
Had online pickup order. Home Depot employee who pulled order was extremely ignorant, rude and ve...
Had online pickup order. Home Depot employee who pulled order was extremely ignorant, rude and very unhelpful...
by
Verified Purchase
Apr 7, 2020
Denny is easily the friendliest and most helpful HD employee I have had the chance to deal with!
Denny is easily the friendliest and most helpful HD employee I have had the chance to deal with!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 2, 2020
There is one cashier in particular that will charge extra if the piece is even 1 inch over an eve...
There is one cashier in particular that will charge extra if the piece is even 1 inch over an even foot. I do understand 6 inches +, over but she is ridiculous. So, if I buy some wood pieces, and have a 5 inch piece left, I will return it for credit. What is good for you, is good for me.
by
Verified Purchase
Recommended
Mar 31, 2020
thanks for the effort in cleaning the carts.
thanks for the effort in cleaning the carts.
by
Verified Purchase
Recommended
Mar 27, 2020
Easy to find what I am looking for and store employees are eager to help if you need assistance.
Easy to find what I am looking for and store employees are eager to help if you need assistance.
by
Verified Purchase
Recommended
Mar 17, 2020
On numerous occasions I have had great customer service at this location. I like the fact that sa...
On numerous occasions I have had great customer service at this location. I like the fact that sales associates ask if they can help you and actually do help by helping you find items, helping load lumber onto your cart and load your vehicle.
by
Verified Purchase
Mar 9, 2020
EXCELLENT CUSTOMER SERVICE!
EXCELLENT CUSTOMER SERVICE!
by
Verified Purchase
Recommended
Mar 7, 2020
Very helpful and friendly
Very helpful and friendly
by
Verified Purchase
Recommended
Mar 5, 2020
The workers at this location have always been exceptionally helpful and courteous. My purchases ...
The workers at this location have always been exceptionally helpful and courteous. My purchases are usually of very small items, but I have been treated like a most valuable customer. The store is easy to navigate. I have always found what I needed.
by
Verified Purchase
Recommended
Feb 26, 2020
As a contractor it’s nice to get everything you need for a complete bathroom remodel at one store...
As a contractor it’s nice to get everything you need for a complete bathroom remodel at one store, THIS BE THE PLACE !!