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Filter Reviews By:Rating, Profile, Gender, Age (322)
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Showing 1-30 of 322 reviews
Jul 21, 2017
The Home Depot Customer Service employee was not friendly.
The Home Depot Customer Service employee was not friendly.
by
Verified Purchase
Jun 22, 2017
Generally helpful. My only consistent problem has been the purchase of specialty lamps. You neve...
Generally helpful. My only consistent problem has been the purchase of specialty lamps. You never seem to carry replacement bulbs for the fixtures that you sell.
I wish you would mark down house plants rather than letting them become pretty much dead and throwing them away. I personally enjoy purchasing sick plants and bringing them back to life. This is one of many retirement enjoyments.
by
Verified Purchase
Recommended
Jun 2, 2017
The staff is knowledgeable and friendly. There is always plenty of items on the walls to choose f...
The staff is knowledgeable and friendly. There is always plenty of items on the walls to choose from.
by
Verified Purchase
DIY
Recommended
May 20, 2017
Store is always clean and properly organized. Plus, proper sections are labeled correctly that cu...
Store is always clean and properly organized. Plus, proper sections are labeled correctly that customer can find the item that they need easily. Employees help whenever needed.
by
Verified Purchase
Recommended
Apr 1, 2017
very helpful staff and saved me a ton of time
very helpful staff and saved me a ton of time
by
Verified Purchase
Recommended
Mar 21, 2017
the store was great and helpful.
the store was great and helpful.
by
Verified Purchase
Recommended
Dec 29, 2016
Great customer service!
Maggie Tracy in flooring was very kind and thorough. She spent the necessary time to help us find exactly what we were looking for. She was very detailed as well. If you're in the market for new flooring, please go see Maggie!
by
Recommended
1 found this review helpful
Nov 30, 2016
I would recommend this store. There employees are knowledgable and quick which I liked. I had an ...
I would recommend this store. There employees are knowledgable and quick which I liked. I had an experience with an employee Anthony helped me in multiple departments, paint and plumbing. I was able to get what I needed quickly and correctly saving me time and money.
by
Verified Purchase
Recommended
Nov 14, 2016
Since this store opened we have gone there even when we are somewhere else we sill go to that store.
Since this store opened we have gone there even when we are somewhere else we sill go to that store.
by
Verified Purchase
Recommended
Oct 27, 2016
The employees at this store are extremely helpful and give you that feeling of a home town store.
The employees at this store are extremely helpful and give you that feeling of a home town store.
by
Verified Purchase
Recommended
Aug 31, 2016
Great place
Find everything I need to complete the any job!!! Love it
by
Pro
Recommended
Aug 30, 2016
Convenient location
All sales persons were extremely helpful - not pushy - just helpful. We shopped for several items and were directed to the proper locations with no problems.
by
Verified Purchase
Recommended
Aug 25, 2016
Home Depot stores are competitive and convenient.
Standard smaller Home Depot store, some limits on selection compared to the large stores.
by
Verified Purchase
Pro
Recommended
Aug 8, 2016
Great store
Friendly staff, willing to help. Will visit again!
by
Verified Purchase
DIY
Recommended
Aug 3, 2016
Wonderful experience at Elgin Home Depot
This store had the kindness employees who are willing to help you with your needs. I am going back there for all my home needs from now on. Thank you again Anthony and Bob.
by
Verified Purchase
Recommended
Jul 31, 2016
Excellent store for everything I need!
Everytime I go to this store, the associates are helpful, polite, and they have the items that I am looking for in stock!
by
Verified Purchase
Recommended
Jul 10, 2016
Just an average store.
Often times it's hard to find an associate to help. Many of the staff are not efficient or experienced in their departments. Most of the large purchases I've made at this store required an associates assistance. Most of the time it's a slow and frustrating experience. I'm starting to consider using the competition if things don't improve.
by
Verified Purchase
Pro
Jul 5, 2016
Helpful and courteous!
Courteous and helpful staff, almost always answered questions I had and at times walking me straight to the product I was looking for; though at times I had to search around a bit for a staff member. I went in store to order blinds and the department associate was very helpful. My only complaint is that Home Depot needs to improve their over the phone customer service. Many calls I have made for questions, just to be put on endless holds and quite a few disconnections, just to still not get my questions answered, ( I should not have to drop what I'm doing to run up there to get an answer. Overall though, very satisfied with the store.
by
Verified Purchase
Recommended
Jul 1, 2016
great job Maria C.
there was a very friendly and nice cashier named Maria C.
by
Recommended
Jun 25, 2016
Great store!
Great staff! Very helpful and knowledgeable. Went above and beyond.
by
Verified Purchase
Recommended
Jun 25, 2016
Fantastic Store Experience
I was very happy with the help I received at the Flooring/window treatment desk. I was blown away when they decided to shop the store with me and load everything I was buying on a flatbed. They did all the work! Store manager and assistant manager also very nice.
by
Verified Purchase
Pro
Recommended
Jun 21, 2016
Great store!
Very friendly, helpful, and knowledgeable associates!
by
Recommended
Jun 15, 2016
Excellent service!!
Excellent service! The store was so clean and the associates were very friendly, especially Rico.
by
Verified Purchase
Recommended
Jun 7, 2016
Best experience ever.
The plumbing department is the greatest. Products were readily available and the associate was more than willing to help and very knowledgeable.
by
Verified Purchase
DIY
Recommended
May 24, 2016
Poor dealings
Poor service in-store. I know the term "hardware store" is dated but at least have some hardware to work with. Sometimes people need to scratch build when off-the-shelf items do not exist so associates should be able to listen and try to help.
by
Verified Purchase
DIY
May 7, 2016
Great store for an excellent shopping experience.
Been shopping there since opening day... many years ago! I have never had a bad experience with this store. I have been at other Home Depot stores but this one is definitely my favorite!
by
Verified Purchase
DIY
Recommended
May 4, 2016
Great Customer Service
The employees are Knowledgeable and great with providing the best customer service.
by
Verified Purchase
Pro
Recommended
Apr 28, 2016
Always a pleasure
The store is always clean and associates are always willing to help out with any and all needs.
by
Verified Purchase
DIY
Recommended
Mar 24, 2016
Wonderful customer service at the Elgin Store
Anthony at the paint desk was so helpful and polite that my husband and I will now only go to this store. I would highly recommend making the extra trip to the store in Elgin where Anthony and these great associates work. There polite, none rushed and have this feel of warmth when you walk into there store. Wish more stores where that friendly.
by
Recommended
Mar 15, 2016
Ask for Deb she rocks and knows her stuff
Deb was fantastic I was looking for stain for my new doors to match the trim already there. Deb was able to recommend the absolute perfect match based on when my house was built and the stains they used at that time. Awesome this was my best experience at Home Depot EVER. Deb when Im ready for a kitchen Ill be going to you!!!