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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Jan 31, 2019
The Elk Grove Village, IL Home Depot is clean, well laid out and well stocked. Every time I go in...
The Elk Grove Village, IL Home Depot is clean, well laid out and well stocked. Every time I go in there the employees are friendly and will greet you and ask if you need any help. When I have needed help, the employee in that department was knowledgeable about that department (example: If I needed help in the plumbing department, the employee not only knew about the items in the department, but about the proper procedures for plumbing repair). Other home improvement stores don't seem to hire people with trade knowledge and only seem interested in selling stock, not helping the customer with the use of the stock items. I prefer Home Depot over the other home improvement stores.
by
Verified Purchase
Recommended
Jan 29, 2019
Beware! There’s a Bunch of friendly people working
Beware! There’s a Bunch of friendly people working
by
Verified Purchase
Recommended
Dec 31, 2018
I may have an issue with the on-line receipt technology. The way it comes up would take 4 pages t...
I may have an issue with the on-line receipt technology. The way it comes up would take 4 pages to print.....and trying modify is extremely time consuming. I am using Vivaldi as a browser.......I thought the convenience of an on-line receipt was a big plus, but at this point it is totally useless
for me and I believe there is a remedy.....
Regards,
by
Verified Purchase
Recommended
Dec 24, 2018
I love Home Depot, I come here every time I need to fix something in my house.
I love Home Depot, I come here every time I need to fix something in my house.
by
Verified Purchase
Recommended
Dec 18, 2018
Harry Gallios was very helpful with my new flooring
Harry Gallios was very helpful with my new flooring
by
Verified Purchase
Recommended
Dec 7, 2018
Vijay met me on check out counter. very helpful person
Vijay met me on check out counter. very helpful person
by
Verified Purchase
Recommended
Dec 6, 2018
t They went above & beyond the call of duty Vijay the assoc. Tim the manager .Thank you
t
They went above & beyond the call of duty Vijay the assoc. Tim the manager
.Thank you
by
Verified Purchase
Recommended
Dec 4, 2018
Very very good
Very very good
by
Verified Purchase
Recommended
Nov 23, 2018
Atrocious customer service after purchase of major appliance. Unit was delivered with damage that...
Atrocious customer service after purchase of major appliance. Unit was delivered with damage that was hidden until prepping for installation. Foam shipping blocks needed to be removed as well as access panel for connections to electric, water supply and drain in order to see the damage. This was not done before delivery driver left as delivery driver would not wait for me to prep for install. I immediately called the store and was told (and I quote) "you need to inspect for ALL damage, even damage you can't see before the delivery service leaves" and "we can't take it back just because you have buyer's remorse." Now this is on me to contact the manufacturer and wait for their response and remedy. Lesson learned about buying anything other than light bulbs from home depot. I fully expect that this review will not be posted.
by
Verified Purchase
1 found this review helpful
Nov 5, 2018
Store is good for a small one.. Mike in plumbing is fantastic
Store is good for a small one.. Mike in plumbing is fantastic
by
Verified Purchase
Recommended
Oct 2, 2018
Employees very friendly, and helpful. Great experience in shopping here.
Employees very friendly, and helpful. Great experience in shopping here.
by
Verified Purchase
Sep 14, 2018
The store is kept very clean and well stocked. The staff is very friendly and willing to help
The store is kept very clean and well stocked. The staff is very friendly and willing to help
by
Verified Purchase
Recommended
Sep 14, 2018
I have a choice between a bigger, newer Home Depotnrar me but I and my handyman choose Elk Grove.
I have a choice between a bigger, newer Home Depotnrar me but I and my handyman choose Elk Grove.
by
Verified Purchase
Recommended
Sep 11, 2018
I paid 55.00 for inside delivery, but the delivery confirmation stated outside delivery only. t...
I paid 55.00 for inside delivery, but the delivery confirmation stated outside delivery only. the delivery man was by himself and I had to help bring a 50 lb. box into my home. The delivery person was very helpful and I appreciated him help. I'm 73 years old and I thought paying for a service, I should receive that service. I got no satisfaction from Home Depot's customer's affair people.
by
Verified Purchase
Recommended
Sep 6, 2018
all ok clean friendly
all ok clean friendly
by
Verified Purchase
Sep 1, 2018
Salary more to the employees
Salary more to the employees
by
Verified Purchase
Recommended
Aug 5, 2018
They do have all most everything I was looking for nearly 20 years and their service for customer...
They do have all most everything I was looking for nearly 20 years and their service for customers have been great. I like this homedepot store.
by
Verified Purchase
Recommended
Aug 3, 2018
Great place and wonderful staff.
Great place and wonderful staff.
by
Verified Purchase
Recommended
Jul 19, 2018
This store is perfect for whatever you’re looking for. Over the past 10 years, We bought all our ...
This store is perfect for whatever you’re looking for. Over the past 10 years, We bought all our major appliances there, special order items as well as total home renovation materials. They always had everything we needed in stock and were very good about communicating with us on our special order items. Employees are very knowledgeable about the items in their departments. Customer service couldn’t be nicer to work with. Top notch in our books!
by
Verified Purchase
Recommended
Jul 19, 2018
Great store very helpful staff
Great store very helpful staff
by
Verified Purchase
Recommended
Jul 13, 2018
The store was easy to find the products and services by the clearly marked aisles. The staff of a...
The store was easy to find the products and services by the clearly marked aisles. The staff of associates are all very knowledgeable and helpful. They had a good selection of reasonably priced major appliances. We were so pleased with our purchase we didn't even consider shopping elsewhere.
by
Verified Purchase
Recommended
Jul 11, 2018
Ryan and Kathy went out of their way to show me different pavers and leveling sand for my project
Ryan and Kathy went out of their way to show me different pavers and leveling sand for my project
by
Verified Purchase
Recommended
Jul 10, 2018
I had an excellent experience while buying my washer/dryer!
I had an excellent experience while buying my washer/dryer!
by
Verified Purchase
Recommended
Jul 10, 2018
Kathy the check out women was fantastic she went out of her way to check everything I was buying ...
Kathy the check out women was fantastic she went out of her way to check everything I was buying was correct.
by
Verified Purchase
Recommended
Jun 30, 2018
The staff here are very friendly and very knowledgeable and helpful. Received very good advice a...
The staff here are very friendly and very knowledgeable and helpful. Received very good advice and quick assistance with any questions.
by
Verified Purchase
Recommended
Jun 28, 2018
This store has very helpful and friendly employees. Merchandise is well stocked.
This store has very helpful and friendly employees. Merchandise is well stocked.
by
Verified Purchase
Recommended
Jun 27, 2018
Big difference was a great cashier named Eileen. I checked out at the self check and left an item...
Big difference was a great cashier named Eileen. I checked out at the self check and left an item behind. I called over an hour later and she remembered me and went above and beyond to take care of me. Found a solution that did not require me to travel all the way back to the store which was about 50min away from me!
No employee really asked if I needed help finding anything when they passed. Sometimes it is annoying anyway but I expect it. Didn't take away from the overall experience though.
by
Verified Purchase
Recommended
Jun 17, 2018
Great store....great customer service by team members such as Dharm.
Great store....great customer service by team members such as Dharm.
by
Verified Purchase
Recommended
Jun 15, 2018
Awesome store with some really nice helpful employees!! I had great experience in the appliance d...
Awesome store with some really nice helpful employees!! I had great experience in the appliance department and will most definitely go back for my next appliance purchase- I also do my other shopping here - love the flower - plants department
All around a great neighborhood store
by
Verified Purchase
Recommended
1 found this review helpful
Jun 14, 2018
I love that they don't charge shipping for buying appliances. The sales associates are always fr...
I love that they don't charge shipping for buying appliances. The sales associates are always friendly. The store is well organized.