#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)253-4004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
136 Elm Street
Enfield, CT 06082
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Customer Store Reviews

  • 4.6 out of 560 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Great staff
Very friendly, and professional
by
    • Recommended
    Always Helpful
    We knew what we wanted and about where to find it. Or so we thought. But since it was partially obscured by a ladder we did not notice it. Friendly and knowledgeable staff (as always) was quick to direct and assist.
    by
      • Recommended
      Meaghan was awesome!
      Our cashier was very friendly, offered to let our kids scan an item. It made their day! They love scanning things.
      by
        • Recommended
        We want to give a shout-out to Jose in the Floor Covering Department! He helped us by some snap a...
        We want to give a shout-out to Jose in the Floor Covering Department! He helped us by some snap and click floor tiles for an installation we had to do. We are not pros, but thank goodness we had the guidance of one in Jose!! He redirected our choice of floor covering to a waterproof one rather than water resistant. For this application, we needed that difference to guarantee a long lasting, high performing surface. It was good to talk to someone who has actually installed the product, so he knew how to guide us in handling the product. He was very responsive, well informed and exactly the kind of team member who makes Home Depot the preferred destination for all home improvement transactions in our family!! Thanks, Jose!
        by
        • Verified Purchase
        • Recommended
        Just moved to southern MA and this is the closest store. The two times I went so far, the staff w...
        Just moved to southern MA and this is the closest store. The two times I went so far, the staff was very nice and helpful. I can recommend it.
        by
        • Verified Purchase
        • Recommended
        The Enfield Home Depot is a clean, staff friendly, store. Sale items are always in stock. Store ...
        The Enfield Home Depot is a clean, staff friendly, store. Sale items are always in stock. Store staff is always ready to help if you need help. The store layout is very good and the selections and variety of products are excellent!
        by
        • Verified Purchase
        • Recommended
        james noll in hardware , very helpful
        james noll in hardware , very helpful
        by
        • Verified Purchase
        • Recommended
        Excellent customer service at this store employees, very knowledgeable and always willing to hel...
        Excellent customer service at this store employees, very knowledgeable and always willing to help thanks very much appreciate it...shout out and thanks to cashier Stephen, cashier Megan, cashier Janet, cashier Madison, Customer service dept. and Kenny and everyone in siding/lumbar/hardware/appliance dept and .Paint dept, Gio, Zach, ,Zach G, Zach M and Steve D and everyone in Lawn and gardening. All the gentlemen that assist me to my vehicle, .You All Rock!!! Thanks a million for all you do much appreciated...
        by
        • Verified Purchase
        • Recommended
        I have been to other Home Depot stores and it seems that there are not enough employees around to...
        I have been to other Home Depot stores and it seems that there are not enough employees around to help when you need them. Enfield Home Depot is the best one to shop at. I only result to others if the one in Enfield doesn’t have the full stock that I need.
        by
        • Verified Purchase
        • Recommended
        Very pleased with customer service, easy access to products. Employees on floor very pleasant and...
        Very pleased with customer service, easy access to products. Employees on floor very pleasant and concerned about satisfying the customer.
        by
        • Verified Purchase
        • Recommended
        Helpful employees that answer any questions and will show you the products you need. They will li...
        Helpful employees that answer any questions and will show you the products you need. They will listen to your need and help with a solution . Good help when you ask for it.
        by
        • Verified Purchase
        • Recommended
        Nice ,clean ,helpful satisfied thank you
        Nice ,clean ,helpful satisfied thank you
        by
        • Verified Purchase
        • Recommended
        Gloria was awesome she took the time locate the grill I was looking for, she made the process easy.
        Gloria was awesome she took the time locate the grill I was looking for, she made the process easy.
        by
        • Verified Purchase
        • Recommended
        I have been using this Home Depot since it opened. Of course, the experience may not always be st...
        I have been using this Home Depot since it opened. Of course, the experience may not always be stellar, but for the majority of my visits the employees have been very helpful and the store had adequate inventory and was well kept. The personal help that I have gotten making special orders is notable.
        by
        • Verified Purchase
        • Recommended
        LaSherrie and Griffin in the flooring department are exceptional employees. My husband and I orde...
        LaSherrie and Griffin in the flooring department are exceptional employees. My husband and I ordered flooring online and our project became larger than expected, we ordered another case of flooring and went to the store to pick it up, but it was no where to be found and it was not available for purchase online or at another store. We were put in contact with LaSherrie and she stated she would do everything she could to help us locate another case and even had some suggestions for another type of flooring in the event she could not locate another case for us. That evening we went back to the store and were looking at available options for new flooring Griffin greated us and asked if he could help, we explained what happened and he spent the next 40 minutes walking the flooring department with us trying to help us find a new flooring option. Long story short we ended up finding a replacement floor and it was all due to these two employees caring and making a horrible situation better!! Because of them I will continue to shop at this store.
        by
        • Verified Purchase
        • Recommended
        Francis is an awful manager. She lies to frequent customers, lied about speaking a manager in ano...
        Francis is an awful manager. She lies to frequent customers, lied about speaking a manager in another store to verify a pro experts sale. She accused the customer of theft without actually looking at the receipt. No customer service skills. Lost a customer at this store for sure.
        by
        • Verified Purchase
        2 found this review helpful
        Bobbi in kitchen/flooring design in Enfield, CT was an absolute pleasure to work with. She was fr...
        Bobbi in kitchen/flooring design in Enfield, CT was an absolute pleasure to work with. She was friendly, knowledgeable, thorough and very personable. She patiently answered all of our questions, ensured that all aspects of the sale were completely accurate, and truly was a pleasure to work with. She made our sale an extremely pleasant one.
        by
        • Verified Purchase
        • Recommended
        I went into the store to originally purchase vinyl tile for my basement. Alexy in the flooring d...
        I went into the store to originally purchase vinyl tile for my basement. Alexy in the flooring department was an extreme help. I indicated that I was on a budge and he actually steered me in the direction of carpet over vinyl tile and I am so pleased with my purchase. It was much more affordable and I love the carpet that we chose together.
        by
        • Verified Purchase
        • Recommended
        This store is well stocked and the employees are very helpful. I strongly recommend visiting this...
        This store is well stocked and the employees are very helpful. I strongly recommend visiting this location.
        by
        • Verified Purchase
        • Recommended
        It was the most fulfilling shopping experience I've ever had ! If you could clone Steve Weisel wh...
        It was the most fulfilling shopping experience I've ever had ! If you could clone Steve Weisel who completed most of the project for me , as well as Scott M who assisted with lumber choice and cutting to the specified lengths, you would put all the other big box hardware stores out of business. Great Team !!!
        by
        • Verified Purchase
        • Recommended
        reviewing your guidelines noted, . I was able to work with the sales representative for my purch...
        reviewing your guidelines noted, . I was able to work with the sales representative for my purchase . the facility seemed orderly in the other areas . the representative was extremely knowledgeable and friendly
        by
        • Verified Purchase
        • Recommended
        I was helped by an employee named Tom. I'm not someone who usually fills these things out! He was...
        I was helped by an employee named Tom. I'm not someone who usually fills these things out! He was just so great. He took me around the garden area and assisted me with everything i wanted to buy. He also lifted everything into my cart for me and then loaded my car! He mentioned he was new. I wanted to let you know how wonderful this employee is, so refreshing! He doing a GREAT job. Thank you Tom.
        by
        • Verified Purchase
        • Recommended
        This is my favorite store around. The employees are incredibly helpful, knowledgeable and will go...
        This is my favorite store around. The employees are incredibly helpful, knowledgeable and will go above and beyond for you. It's a well kept, well stocked business. They really know how to run a store. I've never had a bad trip!
        by
        • Verified Purchase
        • Recommended
        If you ever shopping for new appliances go no where else. Make sure you ask for Georgie Grivois. ...
        If you ever shopping for new appliances go no where else. Make sure you ask for Georgie Grivois. You will not be disatisfied.
        by
        • Verified Purchase
        • Recommended
        Associates were very friendly. Frankie in Millwork was very professional and understood what we w...
        Associates were very friendly. Frankie in Millwork was very professional and understood what we were looking for in a metal storm door. He made it really easy to special order and buy the door we wanted.
        by
        • Verified Purchase
        • Recommended
        A friend told me that her son used rubber mulch in his flower beds. This would not draw insects s...
        A friend told me that her son used rubber mulch in his flower beds. This would not draw insects such as termites. I was happy to find the rubber mulch at Home Depot and bought 8 bags to get me started. Will most likely buy more.
        by
        • Verified Purchase
        • Recommended
        The store personnel are sparse during the week. no help or walk by you, unfriendly
        The store personnel are sparse during the week. no help or walk by you, unfriendly
        by
        • Verified Purchase
        1 found this review helpful
        Every time I get always help for what I am looking for make me save time .
        Every time I get always help for what I am looking for make me save time .
        by
        • Verified Purchase
        • Recommended
        I’m gonna name names! Look for Joanne in paint! Bobby and Jamie in cabinets !!These people know t...
        I’m gonna name names! Look for Joanne in paint! Bobby and Jamie in cabinets !!These people know the answers! Go to this Home Depot if you want your questions answered properly!
        by
        • Verified Purchase
        • Recommended
        The associates in flooring were very knowledgeable and helpful! Will definitely be back again for...
        The associates in flooring were very knowledgeable and helpful! Will definitely be back again for future projects.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 560 reviews

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