Reviews for Los Lunas #3511

Store was clean and helpful employees

The best Home Depot store in the west!

awesome workers and product knowledge!!!!

They always seem well stocked but this time around the lumber had been bought out from some of the bins. This store seems to have more variety of items and staff seems to be friendlier and more helpful. This store is further away than the las cruces one but I prefer to shop there. We shop at Home Depot at least once a week and we usually spend more than $100 a visit. Lately we have been spending in the $500 and up level.

I have purchased several items/appliances from this store and all the employees I've dealt with have always been very helpful and friendly.

I love this store. Everyone there is friendly and helpful, and they have a good selection of wood, tools, and supplies.

Anna is so helpful at the contractor's desk! She has helped us many times and every time is a pleasure! We are from Oregon and just recently moved to New Mexico so having a friendly experience has been a nice welcome!

Good customer service. Safe environment.

Wonderful employee's clean store anything you need they have it.

Store associates are friendly and helpful! The store has the things I am looking for most of the time. Besides the usual home improvement and lawn & garden items, I have purchased several appliances from this store the past few years. Glad to have this store in Los Lunas!

I've shopped at this store for years. Usually I have no complaint, but I ordered on line and it was the biggest mistake I've ever made. The girl at customer service was a nightmare.

Sarah was very helpful with my delivery when it didn't make it to my job suite she handled it and made it happen because of Sarah I made my deadlines she is amazing at her job. I have noticed that the store employees seam a lot more happier and confident lately I really appreciate as a customer. As a customer I have noticed that what I'm looking for they have instock no more sorry we are out that is huge foe me I really appreciate the changes that Sarah has made she is amazing for my Home Depot. Michelle was very helpful and knowledgeable about the entire store.She pointed me in the right direction also gave me some really good advice. It was a pleasure to deal with someone that really enjoys there job it was nice to see. Anna at the pro desk goes above and beyond every time always make sure that my orders are right and ready when I need them no time wasted she is always enjoyable to deal with. Dennis is a asset to the poor desk always friendly and helpful always at the top of his game

Great

If you know EXACTLY what you want/need, and you know EXACTLY where in the store to hopefully find it- IF it's in stock- then by all means shop here. If you need assistance - good luck! Even if you try to call the store ahead of time to let them know you are coming- it won't help! Every employee tends to run and hide like cockroaches in sunlight! Not helpful at all. And if they see you struggling with your purchase - don't expect help to be offered either.

The tile section was incomplete - stocked with basic tiles but no matching bullnose or tapers. We waited, and waited, and then found a clerk who said he'd send someone to help us, so we waited some more, but no one ever showed. Even though we are shopping for kitchen counter, backsplash, and floor tiles, we left without buying anything. Lucas (manager) would benefit with some training on how to work with a frustrated customer - ie: how not to get personal. Miguel (cashier) was a pleasure to do business with.

shop there.they will have what you need.good price.one stop.

The employees at The Los Lunas Home Depot are very friendly and helpful

This store is always a great place to come. The workers are polite, and very happy to help every body.. 3511 is the only one I come to even if I have to travel for a job, I stop here first..

materials that i need for my ranching business and the convenience

People there help find and get things down when I can't

The associates at the service desk are so nice and friendly able to answer any questions I had, they all had smiles on their faces and took care of me from the moment I walked into the store and I do appreciate that. The only downside to my visit was how hot it was in the store, it felt like their was no ac on and I would much prefer to not walk into a hotter store when it is already scorching outside. I do hope in the winter time there are heaters on so I am not cold when I am doing my shopping because I do enjoy this store but I want to be in a nice building that suits my needs.

Worst customer service ever. Would be a great location for a hardware store that knew what they were doing.

Home Depot generally has the products I need. customer services need improvement. To many employees point a finger or say we don't have that. Employees act as I was a burden for asking. Los Lunas has a limited number of hardware stores. Captive Market I shop because of localities

if you like self service this the store, customer service is lacking. Employees to busy visiting with each other.

Very friendly and helpful

Cashiers are always friendly and cheerful . Love shopping at this store!!!

would not recommend scheduling appointment with this store

Super friendly associates made the should experience there even better!

Prices are much lower compared to other home improvement stores. Got the item I needed for almost half the price.

I really like this Home Depot, especially the garden spot. The plants I'm looking for are usually there and at a good price. Recently I also purchased a rug for my living room and LOVE IT! It is great quality and the price was the best I've ever found for a rug this size and this quality.